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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Not good not good quality
Not what it looked like in the picture
Took a bit to receive
Great service, excellent material and sizing. Happy to shop here again
Nice fabrics at a great price. Delivery time was reasonable.
The product is fine, but the shipping is not. This is the second item I ordered from the site and both have taken over a month to receive. I can find something similar and receive it much sooner.
Sizes are all over the place. Photo are much more flattering than the actual items.
Great company beautiful product definitely will order more
I will have to do adjustments because two of the items I got don't completely fit and I'm not entirely sure how to get it to fit.
The products were as pictured. Very cute. Shipping was prolonged as with all shipping currently due to shortages in items and staff.
Very good quality and arrived when said it would don't what customer service is like I have never had to contact them sways very pleased with my purchase
I got five items the last time I ordered but 3 of the items did not look the way they did in the picture because they did not hang the same way. The sizes were askew. I hope I have better luck with this. I should have returned the other items but didn't even though I have not worn them.
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I was checking on the Aramex app and it was giving me October 3,2021 as delivery date.
Eventually it turned out to be October 5,2021 and it would have been helpful to receive accurate dates.
Good quality clothes, great price, relatively somewhat delivery. But in all a good experience.
Great tops, great customer support, reasonably quick delivery.
Good quality clothes, great price, relatively somewhat delivery. But in all a good experience.
Way to long... need to do something about that. People don't want to wait a month to get something. They can get something on Amazon and receive the next day
Not what i expected and size S is still too big. Underwear from this site is OK - clothing is difficult as you really need to try on first
A few of the items feel cheap but otherwise it was great.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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