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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Got my wife some outfits and overall they are very nice. A couple of the items were way too small. Not sure if that was a packing issue. Package said the size I ordered, but the outfit was way too tiny.
Items delivered on time, my wife is very happy with the quality
It took three months to come and the shirt is bad quality. The buttons look like they are about to break. Will be returning.
Excellent 'the choice is great, but items are to small
It's a lovely material but didn't look right on me to how it looked in the picture
Disgusted sizing $#*! material $#*! when straight in bin waisted my money completely I will not b ordering again and defo won't request u to friends
On all. You have to one up every size you want a large. Order extra large.
So far so good but let see how long it takes to get it
2 out of the 3 items did not fit. Sizing was incorrect per guide on website
Easy shopping and clothes fit great! I will continue to buy clothing from this site.
Very easy checkout. For the price, it was more "at-home-craft" than I expected. But grandson is happy. That's why I bought it, so we are happy.
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My wife liked the clothes. However, the delivery took too long. I did not know when to expect delivery. Delivery times should be disclosed at time of purchased and the delivery estimate should be accurate.
The sizing is ridiculous. Waste of money. Even went by the sizing chart.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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