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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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I liked it, it's good gift for Christmas. My wife liked it as well. The only thing is delivery was delayed.
Not the products we hoped for. They look cheap and plastic like. Also the fit was poor.
Dress was cheap looking nothing like the pictures, very disappointing
Yeah all good apart from the stockings they should be checked before sending out. A bit dissappointed with just those
All very good I liked what was on offer
Highly recommend great service amazing products will be buying again very soon xx
Great stuff! Took a little while to get it in but items were as expected.
Order shipped quickly, and overall good products. However, one dress was too small and it took forever to get responses with customer service and they claimed shipping fees were too high to send back. So they offered a coupon. But that expired within a week. So, I am left with a dress that doesn't fit, and out $30. Definitely needs better descriptions of products in catalog. Like, is the material stretchy?
Shopping experience is decent. Prepping the order seems abnormally slow. Shipping took about two weeks to US. Total about three to four weeks to receive the product. Not totally sure if it's worth it.
Great selection and easy website to navigate. Awesome experience and amazing deals.
Wife loved the products and I loved the look of them on here
Great product, ready to wear. Just like on the picture.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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