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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,983 reviews

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Experience
December 14, 2021

I love it, great! Really great, i mean, great great

Date of experience: December 14, 2021
Georgia
1 review
0 helpful votes
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Satisfied Customer
December 14, 2021

It was quick and easy to order, and I found a good assortment of things to choose from.

Date of experience: December 14, 2021
Canada
1 review
0 helpful votes
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Not bad
December 14, 2021

Great selection. But from the low quality of my first purchase, I won't be buying from this site again.

Date of experience: December 14, 2021
Portugal
1 review
0 helpful votes
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Too much delay
January 13, 2022

Very long time to receive the package. The problem to not check where it was going to be sent from...

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Italy
1 review
0 helpful votes
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Nice wide variety of product and plenty of choice. However certain products the quality was dubious.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Illinois
1 review
0 helpful votes
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Santa's Hot and Sexy Helper
December 14, 2021

It is a fun, sexy and cute outfit that she was able to show off her great body

Date of experience: December 14, 2021
Florida
1 review
0 helpful votes
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Great Prices and good variety
December 14, 2021

So Far very easy just wish it would not take so long to receive

Date of experience: December 14, 2021
GB
1 review
0 helpful votes
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Good service
December 14, 2021

Order shipped quickly. Correct items received. Good prices

Date of experience: December 14, 2021
GB
1 review
0 helpful votes
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Amazing
December 14, 2021

Alright, very quick and easy to order good communication

Date of experience: December 14, 2021
Mexico
1 review
0 helpful votes
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854748/
January 12, 2022

*******486*******4586+445+684+6841+6146+51
6516
526+512

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Canada
1 review
0 helpful votes
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We ordered 5 items from Boutiquefeel but all of the items were mis-sized so they are useless to us. We followed the sizing chart for all items very closely. The fact that we received mis-sized items, in fact, means that Boutiquefeel has misrepresented the items it has sold to us. When we inquired about an exchange or refund we were denied because they don't fit in the return category. Instead, they felt that offering us a $10 voucher was sufficient to replace the $86.12 that we spent.
When there is no option for return or refund, how can you have confidence that you will, in fact, receive what you ordered? If a company has a good return policy and a good customer service policy, you can have that confidence but when it comes to Boutiquefeel, the simple answer is that you can't.
Move on an shop somewhere else so you don't end up like us.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Canada
1 review
0 helpful votes
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Love Boutiquefeel
December 13, 2021

Love the clothing and great prices! I always get my products!

Date of experience: December 13, 2021
France
1 review
0 helpful votes
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Très bien
December 13, 2021

Bon et beau produit à des prix très intéressants..

Date of experience: December 13, 2021
Ireland
1 review
0 helpful votes
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Slow delivery
January 12, 2022

It took some weeks for this to deliver. Customer feedback was good and reassuring.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Texas
2 reviews
0 helpful votes
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Lingerie
December 13, 2021

Easy to find items. Good selection. Quick checkout process

Date of experience: December 12, 2021
GB
1 review
0 helpful votes
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Beautiful clothes
December 12, 2021

Ordered arrived quick n very impressed will be ordering again

Date of experience: December 12, 2021
Ireland
1 review
0 helpful votes
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Item too big so requested refund. It took me a few attempts to get the return postal address. I was offered discount off my next order instead but I declined. I just wanted to send it back and get my full refund. I had to send back to USA. (I am in Ireland) I would have thought there would have been a European return address. The item had been sent from a Holland postal address so was wondering why I couldn't send back to there and not have to send across the Atlantic Ocean?

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2021
Belgium
0 reviews
0 helpful votes
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Not good this time
January 11, 2022

This was our second order and the material's quality was not as good as the first order

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2021
New York
1 review
0 helpful votes
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Bad shipping
December 12, 2021

The carrier damaged my purchase and Boutiquefeel replaced it, even though it was not their fault. That's service!

Date of experience: December 12, 2021
GB
1 review
0 helpful votes
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Rubbish
January 11, 2022

Took ages to arrive sleeves to big cheap got offered 10% to keep and not return no good to me cost to much to send back do payed £25 only get £15 back

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.