BookOnlineReviews 10,288

Hayley was amazing! 5 Stars! She went above and beyond to assist me. I really appreciate her. Thanks!

I was booking a hotel and David was extremely patient, kind and helped look for the best rate for my family! His customer service is outstanding! You don't get service like that any more! Thank you again David!

Very helpful! Answered all my questions. Double checked re my request that we not have a handicap accessible room.

Hung up phone while asking about hotel being safe I guess it's not

David did an outstanding job searching out a place for my family to stay. Very courteous with me on the phone.

Edgar was very kind and professional. He was able to get me the room I wanted.
Thank you!

Polite way to speak with easily understood i felt at ease friendly yet professional

Very professional and pleasant employee. Provided service in a timely manner.

Great job- great disposition, great knowledge took good care of our needs!

We were trying to find out if the radisson offered parking for our pontoon boat. Susan was kind enough to text the hotel and find out that they do not offer this service.

I call the Reservations phone # to ask a question about the hotel.
I am told to call the front desk to inquire.
So then I ask for the front desk phone number.
I am told she does not have the front desk #.
Waste of time

Explaining a problem I have about a missing confirmation number the agent just hung up. This happened 3 times with different agents. Hanging up on a caller is a rude. Will avoid doing business with BookOnline in the future

I spoke with Jamie. She was very friendly, pleasant, and showed concern in helping me to find what I was looking for in a hotel. She is good at what she does.

She was very polite and help me getting what I was looking for.

Felicia was very friendly and accommodating. I would do on line booking. It was a great experience!

The booking agent was impressive patient very courteous and exhibited great competence in trying to satisfy our needs a very worthwhile employee and very superior in comparison to my usual experience with others in the same occupation

Eric was exceptionally helpful and very friendly! He was very thorough and he did a very good job of doing a lot of research to really help us find the right hotel at the right price and, most importantly, at the right location for our needs. Thank you very much!

Paige was very courteous and helpful, room booked last minute and was completed within minutes.

Mervin was great. He helped me fix my problem. He was polite, and listened to my problem and got it fixed quickly.

This gal was amazing. She found us two rooms where there were few to be found. She was smart and quick and patient and made me feel like I was the only person she was worried for. She made all of us laugh.she was on speakerphone. What a treasure she is. Give this princess a raise!