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BookingGroup Reviews Summary
BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.
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Very friendly and helpful people.
5 mins pick-up, 5 mins drop-off, no paperwork.
The deposit was returned in two days.
The car was clean and in excellent condition.
Auto mit gabuter Frontscheibe vermiet finde ich nicht ok
Habe dann als Entschädigung diesen Wagen bekommen
Super Autovermietung! Nette Mitarbeiter und gute Stimmung. Schnelle Abwicklung und saubere Autos. Jederzeit wieder.
Absolut reibungsloser Ablauf bei jeder Anmietung Sehr freundliches, junges und kompetentes Team Immer wieder gern!
This is an absolute scam. I was charged $102.48 to make a booking. When I arrived to the rental company this amount was not applied and I was charged full price on top of this charge. The number listed always says it's outside of business hours and the email reply was vague and actually attached another persons rental invoice with all of their personal details. Absolutely unprofessional and complete scam.
Top zufrieden günstig und absolut in Ordnung Kunden werden sehr zuvorkommend behandelt. Danke!
Mitarbeiter nehmen sich Zeit für offene Fragen und können diese auch ohne Probleme beantworten! Bin sehr zufrieden.
Super freundliches und kompetentes Personal. Immer eine kundenorientierte Lösung parat und stets gut gelaunt.
Sehr freundlich, gerne wieder. Alles gut und ausführlich erklärt. Wäre sogar besser, wenn man Auto außerhalb der Öffnungszeit zurückgeben könnte.
People working there were very nice, they have given me a better car than I expected, prices are good in general and car collection and giving back was quick
Mitarbeiter Salim bietet einen super Kundenservice. Ich kann diese Autovermietung nur weiter empfehlen und komme sehr gerne wieder.
Der Transporter, den wir bekommen haben war sehr sauber und die Übergabe bei der Mitarbeiterin Ella verlief problemlos und unkompliziert.
Jedes Mal läuft alles reibungslos ohne Komplikationen. Einfach Klasse. Wenn ihr ein Fahrzeug mieten wollt, dann hier.
Guten Tag, hiermit möchte ich meine Erfahrung mit diesem BookingGroup Station teilen. Ich bin super zufrieden
This company is an absolute rip-off. I booked with them and due to additional charges I ended up paying twice what I would have paid had I rented directly from the rental company. I will never make this mistake again.
Hi Theresa,
Thank you for your feedback. We are sorry to hear about your experience. Please send us your booking number at [email protected] and explain the situation. We'd like to look into this to see how we can help.
In Essen hab ich das Auto zwar nur abgegeben, aber die Erklärung des Vorgehens und der Service am Telefon waren sehr freundlich und ausführlich.
From the business
Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michal,
Thank you for bringing this to our attention. We are sorry to hear about your experience. Please send us your booking number at [email protected] and explain the situation. We'd like to look into this to see how we can help.