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BookingGroup

3.4

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BookingGroup Reviews Summary

BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.

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Romania
2 reviews
0 helpful votes
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BookingGroup
March 28, 2020

I have had some awful experiences in the past however BookingGroup are slowly winning me over. Alice who dealt with my booking when I arrived to collect my car was friendly, and professional. She was also there when I took my car back and again was amazing

Date of experience: March 27, 2020
Ohio
2 reviews
0 helpful votes
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Cuteous and no hassle
March 26, 2020

BookingGroup is the best in London, shout out to imran, ramesh, the, and of course Chris! Amazing service

Date of experience: March 25, 2020
Canada
2 reviews
0 helpful votes
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Excellent customer service. Jesse was exceptional, professional and comfortably casual. Fantastic customer service!

Date of experience: March 25, 2020
Austria
2 reviews
0 helpful votes
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Excellent Service from the boys at the BookingGroup me with everything and made everything easy for me and my family thank you guys and you ramish

Date of experience: March 25, 2020
Luxembourg
2 reviews
0 helpful votes
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Easy to book, friendly staff and fast service at very reasonable prices. We need more easy -professional companies like that around here.

Date of experience: March 25, 2020
Canada
2 reviews
0 helpful votes
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Fast service
March 26, 2020

Fast and efficient service, and a good upgrade offer on the day. Very kind staffs! Thank you BookingGroup

Date of experience: March 25, 2020
New York
2 reviews
0 helpful votes
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Cheers!
March 26, 2020

Really efficient service and friendly member of staff who couldn't do enough to help. Also offered us an automatic van rather than a manual, which was a godsend.

Date of experience: March 25, 2020
NL
2 reviews
0 helpful votes
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Fast and efficient
March 23, 2020

Always very helpful and courteous staff, my go to place for car hire. Great experience, got what I needed on the day

Date of experience: March 23, 2020
Germany
2 reviews
0 helpful votes
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Very pleasant service
March 23, 2020

Excellent service. The staff are extremely friendly, helpful and professional. I recommend this agency without any doubt

Date of experience: March 23, 2020
Romania
2 reviews
0 helpful votes
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Very helpful
March 23, 2020

This truly saved my day and as I was still able to drive off on time. Handing vehicle back after I was done was hassle free and they did not make anything up. It took less than 5min. Massive help for allowing me to park for free my own car at secured premises

Date of experience: March 23, 2020
Slovakia
2 reviews
0 helpful votes
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I love the service
March 23, 2020

I love the service and how they explain the details about the rental and also about the car that I'm going to drive. No fuss and no lengthy process

Date of experience: March 23, 2020
NL
2 reviews
0 helpful votes
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Just booked a car via Brenda over the phone - she was really nice, friendly and helpful and gave me a really good price too

Date of experience: March 23, 2020
Sweden
2 reviews
0 helpful votes
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Good rental
March 23, 2020

Good/easy handover and return of car. Staff are courteous and professional, so all in all very good. Should mention location

Date of experience: March 23, 2020
Ireland
2 reviews
0 helpful votes
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Brilliant service. Many thanks to Berat the Instructor and Abdul for all the help and advice. BookingGroup the best

Date of experience: March 19, 2020
Canada
2 reviews
0 helpful votes
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Always helpful
March 22, 2020

At least that is what my experience has been as I hate to be late on my bills. Pay your bills on time and expect the best possible service. Couldn't be happier with their continuous help and 2 week payment breaks whenever I am eligible

Date of experience: March 19, 2020
Washington
2 reviews
0 helpful votes
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Thank you
March 22, 2020

Good customer service Professional team. Thank you Omar and Kieron for EXCELLENT SERVICE! I am looking forward to get my car very soon!

Date of experience: March 19, 2020
Sweden
2 reviews
0 helpful votes
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Car is amazing
March 22, 2020

My first contact at BookingGroup cars was Travis and he has been very helpful and sorted me a rental car

Date of experience: March 19, 2020
Canada
2 reviews
0 helpful votes
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Very professional and caring team. I would like to thank all BookingGroup team, for wonderful 3 years. Thank you

Date of experience: March 19, 2020
Luxembourg
2 reviews
0 helpful votes
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Rated this company 5* on trust pilot and I am rating them 5* again. These guys understand the importance of customer service. Its just amazing. Unfortunately I had to return their Skoda today 20/06/19

Date of experience: March 19, 2020
Luxembourg
2 reviews
0 helpful votes
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Such a professional company! Best experience ever! Thanks a million for your quick response and your help! I will definitely recommend you

Date of experience: March 19, 2020

From the business

Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation


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