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BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.
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I have had some awful experiences in the past however BookingGroup are slowly winning me over. Alice who dealt with my booking when I arrived to collect my car was friendly, and professional. She was also there when I took my car back and again was amazing
BookingGroup is the best in London, shout out to imran, ramesh, the, and of course Chris! Amazing service
Excellent customer service. Jesse was exceptional, professional and comfortably casual. Fantastic customer service!
Excellent Service from the boys at the BookingGroup me with everything and made everything easy for me and my family thank you guys and you ramish
Easy to book, friendly staff and fast service at very reasonable prices. We need more easy -professional companies like that around here.
Fast and efficient service, and a good upgrade offer on the day. Very kind staffs! Thank you BookingGroup
Really efficient service and friendly member of staff who couldn't do enough to help. Also offered us an automatic van rather than a manual, which was a godsend.
Always very helpful and courteous staff, my go to place for car hire. Great experience, got what I needed on the day
Excellent service. The staff are extremely friendly, helpful and professional. I recommend this agency without any doubt
This truly saved my day and as I was still able to drive off on time. Handing vehicle back after I was done was hassle free and they did not make anything up. It took less than 5min. Massive help for allowing me to park for free my own car at secured premises
I love the service and how they explain the details about the rental and also about the car that I'm going to drive. No fuss and no lengthy process
Just booked a car via Brenda over the phone - she was really nice, friendly and helpful and gave me a really good price too
Good/easy handover and return of car. Staff are courteous and professional, so all in all very good. Should mention location
Brilliant service. Many thanks to Berat the Instructor and Abdul for all the help and advice. BookingGroup the best
At least that is what my experience has been as I hate to be late on my bills. Pay your bills on time and expect the best possible service. Couldn't be happier with their continuous help and 2 week payment breaks whenever I am eligible
My first contact at BookingGroup cars was Travis and he has been very helpful and sorted me a rental car
Very professional and caring team. I would like to thank all BookingGroup team, for wonderful 3 years. Thank you
Rated this company 5* on trust pilot and I am rating them 5* again. These guys understand the importance of customer service. Its just amazing. Unfortunately I had to return their Skoda today 20/06/19
Such a professional company! Best experience ever! Thanks a million for your quick response and your help! I will definitely recommend you
Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation

