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BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.
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BookingGroup staff was pretty awesome, they upgraded me and took care of business when things weren't right. All in all they made me a BookingGroup fan for sure!
Efficient place, the day that I came they were slightly under staffed but handled it well. I needed to upgrade my car to something larger at the last minute
Absolutely great service from the staff. Super friendly when I can and picked up the car. I had a one way rental and was charged the incorrect mileage at drop off location, I called this location to resolve the issue and they were super helpful and quick about it
Good experience renting with BookingGroup. Dav was extremely helpful and accommodating during our trip to Denver.
Customer service is clearly a top priority. Also a great location. Employees are quick and easy to work with.
Awesome experience! Staff was courteous, polite, and most of all professional. The car received was clean and thoroughly inspected for defects prior to me receiving it
Great Customer Service. There was a shortage of rentals due to overbooking but they were helpful and I received a free upgrade.
Excellent customer service. A lot better than the other BookingGroup branch closer area. Well maintained car too.
Absolutely professional and prompt service, branch manager Ram was very helpful and arranged a drop off within minutes.
Good service, pick up and drop from BookingGroup terminal and car provided was also very good in condition!
Very slick service, arrived and took ticket number, was seen almost immediately and as had pre-booked were on my way within 10 minutes.
BookingGroup Heathrow staff are the best in the entire world. Great cars & great service. They always deliver.
The prices are good. It's kinda shady at night but it's alright. A guy will check your car and they also drop you off at your terminal. So that's nice.
Excellent smooth return and an emergency situation was handled very well. Usually an easy quick location
Very polite personnel. Julio was my agent and she was excellent. Would rent from here again. Thank
Well organized and welcoming. There may be unforeseen events that can slow down the taking-over or return of the car.
Car was clean. The dude serving me ( Adam) was super friendly and accommodating. Cant complain about the service recieved here.
The rental location was by the Hilton Hotel at T4. They said it is a new location. I got a decent car for a good price and the service was very good.
BookingGroup are by far the best rental company in all my rental experiences. I rented a car at green motion not too far away and I had a bad experience there they wouldn't give me a car because I got a new license which didn't show that I had had a license for over a year so I went here, no issues they got me a car straight away...
Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation

