Shameless company, stay away! They keep people for fools, I ordered
Dress for important occasion, paid for express next day delivery the
Most expensive option from all. When i didn't received my postage for 3
Days contacted them via mail and Facebook. Provided screenshots of my
Order as a proof, absolutely no help! Neither refund for expensive
Postage was offered, instead of dealing with this situation and send me
Delivery within 24 hours suggested to wait another 7 days! I guarantee
All those 5 star reviews are scam from company employees, no way it
Matches reality! Suggested that i didn't choose next day delivery
Therefore they didn't send :) The most ridiculous excuse, which does not
Match with the logs of money deducted from my account, such impudence! P.S.
Plus sent to me what supposed to be tracking for "fastway" courier
Which was not valid, screenshot saved as a proof, clowns.

So I ordered two jackets, a fur one and a curdoroy one. The overall quality on the two items were decent at best. However, you could tell that by how cheap the items just by the price. Like a fur purka, only $40, so obviously it's not be Canadian Goose level. I was more worried about my order getting here in a month, like what most reviews said what had happened to their order. But I got my two items in 5 business days, which they said it would be here in 8 business days, so that relieved my worry. So overall, if your like me if you care more about how clothing looks and not that much about the quality, and very cheap, I would recommend boohoo. Oh yeah, the items fit me okay, too.

I ordered from BooHoo with extreme caution because I ordered an outfit from Fashion Nova 5 days before and I was already having issues with them not shipping at all soooooo I took the risk and ordered from BooHoo... I have to say I am so impressed! BooHoo not only delivered ASAP but they sent me a courtesy email letting me know that they did not have something I ordered in stock and they would process the refund immediately. I received the refund today, and my package came from them 2 days ago. Everything was nice as expected, although I did order a size up just to be safe and the pants I ordered I will gift to someone - but I have no disappointments with this site whatsoever. Meanwhile, Fashion Nova took 8 days to even ship my stuff (11 to get to me)and the most expensive item was missing ($70) and it took for ME to reach out and let them know about it before they claimed that they will issue me a credit (which I still haven't received yet) I will order from BOOHOO again any day over FN.

I've made 3 large orders with this website. The clothes are inexpensive and trendy, similar to Forever 21. I have been semi happy with the items for the prices. They also do size lines in tall/petite/ maternity. If you're looking for fun vacation clothes or festival clothes, this is my new favourite, but its a shot in the dark if you get something cute or incredibly $#*!ty. Their site is a weird one where everything is always 40-50% off, so never buy things in a rare time this sale isn't happening. Also bonus points for this store because their customer service actually replies to you and they were helpful. I'm a 4/6 and I find their size a tiny bit small, so I order size 6 and it's great.

I ordered two jackets since it seemed like it was pretty on one of my friends. She mentioned it was a cheap and quick buy. I should have headed the word cheap. I would describe this fabric like the kind you can make out of blankets that you can get at a local fabric store and sew together your self. The stitching on the inside of the jacket to sew the sleeves together was so bulky, itchy, and uncomfortable. I could feel it all of the way down my arm from pit to wrist. I couldn't believe that there was no lining on the inside of the jacket! I will not risk buying again. I've had such horrible online buying experiences and this one has just been added to the list. I would still rather go shopping in person for items to avoid this hot mess. At least in person, you can touch, see, feel, and try on the clothing to ensure it is not a total waste of time waiting, shopping, returning, and waiting for your refund. Please* do not allow the "made in italy" on the tag fool you into thinking it means it is high quality. It's just like it stating "made in china".

I've ordered from boohoo in the past without expiditied shipping and I thought I would get my package within a week but I didn't get it til two weeks or so after so I couldn't use what I wanted for going out.

This time I gave it another try really pretty off the shoulder body con dress. I expedited it 15 dollars and it came exactly two days after I ordered it which is great I can wear it for my baby shower! It was just like the photo and the fabric in my opinion wasn't bad at all. Especially for 20 dollars (originally 40 but 50% off) I wouldn't think something from UK would actually make it to Brooklyn so fast but it did. So I can't complain or agree with everyone else who has been writing these painful reviews (I know not everyone's situation is the same so I feel for you ladies/men) but my experience was a great one.

The only reason why I wouldn't give 5 stars is just because my dress came very freaking dirty it looked as if it was ran over or something all over the front and back, but I'm gonna try to take it to the cleaners see what they can do hopefully the dirty runs come out cause the dress is beautiful.

I'm surprised this company is still in business. I returned items and didnt get an email like I was supposed to, to confirm they had received order. Finally after near 3 weeks, I received confirmation. I am still waiting for the refund to come through, a month later. Never again. Customer service is non existent and ignore emails. Inconvenient and stressful shopping.
There is many other online companies who offer better service, and even free delivery. Do not waste your time on Boohoo.

One of the pieces I ordered was too big for me, so I had to return it. They gave me the return label as they promised, I made sure I was doing the right thing by dropping it in the package box at the post office, but two weeks have gone by without a refund! I emailed them but they aren't giving me a straight answer and asking me to come up with info that they should have on file. Not cool, a total waste of time and money. Look elsewhere.

Awful customer service. If I could give them 0 stars I would.
I returned items to them more than 2weeks ago, and have received confirmation from the courier that they were delivered to them 2 days after they were sent.
No refund came through so I contacted them and have just been given the runaround-One agent advised they were not received by them but did not seem to think this warranted further investigation despite the fact I used their return courier service, and another agent implied they had been received (but did not actually confirm this) and when asked why my refund still wasn't processed ignored me completely. I have sent 2 follow up emails, including a complaint through Paypal but have not received a response from the company, and still haven't gotten my refund. Avoid this company at all costs. I certainly wont be using them ever again and will be advising everyone I know to stay away from them!

I bought from them faithfully before they became IG ratchet popular. They're not as bad as Fashion Nova but there getting there fast. I remember when all the stylist use to pull clothes from there before they became popular & made the mistake of having celebrity young Hollywood launch lines in their name. MISTAKE... especially Zendaya's line. Also I feel their tops& blouses run a little big. So you may want to go a size down. Rompers lookgod on if your tiny like Karuche & have nice tone legs & a average size bottom. They're really cute on!

Where do I begin... The name says it all
(BOOHOO)

Boohoo - Meaning
Exclamation: boo-hoo
1. Used to represent the sound of someone crying noisily.

Yup and that's me!
"CRYING"

Crying, because I had purchased over a dozen t shirts from the website, and unfortunately I never received my items.

I contacted Boohoo multiple times, and they keep telling me the same thing, over and over. (Your refund is on its way).
It has been over two months now and I have not received one cent from this company.

They take your money and run.
So please be aware!

#Scam

I had never heard of Boohoo before when I came across the website. The clothes looked amazing and the prices were fantastic so I opened a new account right away. I spent a lot of time reviewing the clothes and making my wish list. I ended up buying 12 tops for $263 (including $10.99 for shipping). I placed my order on Aug 19th and selected the 6 business day shipping option. On Aug 20th I received an email confirming that my order had been shipped and was due to arrive between Aug 25th & Aug 29th, I live in Toronto Canada. When I tried to use the tracking link I ended up on the shipping site but the number I thought was the tracking number wasn't correct so I started to worry. I decided to Google Boohoo and was immediately horrified by all of the negative reviews and I thought oh crap what have I done I never should have ordered from this website! I was thankful that I ordered using my PayPal account so I could dispute this transaction if necessary. Well to my surprise the order arrived on time yesterday at my in-laws, they have a concierge that signs for all packages so I send most of my deliveries there. I brought the package home today and tried on all 12 tops and everything fit perfect and the quality was much better than I expected after reading all of the reviews. I have to say I was pleasantly surprised and I love everything! The one negative is there was no return slip in the package so it's a good thing I don't have to make a return. Would I order from Boohoo again... maybe (the negative reviews really worried me). I would only order though using PayPal if I did.

Do not, I repeat Do Not make an order, you will regret big time.
I made a huge mistake by placing a huge order, which at first sight seemed non problematic. I got my order confirmation and I got a mail concerning the delivery is on its way. Days went by and I was waiting for my huge parcel, but it never came. Suddenly one day I received like 5 different mails from bohoo each saying that part of my order is being returned and refunded.
I was surprised, cause shouldn't I have receieved my stuff and wouldn't it be me who should figure out rather I should return or ask for a refund? I calculated all the returns that they stated and found out that what they are basicly telling me is they would not be shipping anything to me at all. Not one single item. Without letting me know whether it is because the fault was theirs or mine, or if anything was out of stock, my order was suddenly stated as returned and refunded. The problem is, I did not get the refund. And I surely did not get my order either. Now three seperate mails has been posted to bohoo from me asking whats going on, and they do not seem bothered by it. Now I feel like an idiot who have wasted 800 dollars on absolutely nothing. SCAM!

I recently ordered 2 (two) shirts off of boohoo.com, and I am super scared after reading the abundance of bad reviews. I've gotten 2 (two) Emails regarding my shipment so far... one to say they received my order and the other to say it's on the way, but since then NOTHING, and I can't track the order, it just keeps showing me the same thing from when it said it was on it's way. I really want to give this website a chance, because I looovvee the merchandise. This order will honestly make that decision for me. I'll give them 5 (five) stars if I receive the order and if it's right. My order number is NA*******. I really hope this turns out good.

Boohoo has really dropped the ball with this experience. When I was first ordering my items on 7/24 for my birthday, I kept getting an error that my transaction was declined and that I needed another form of payment. I contacted my bank and they OK'd everything. At that point, I contacted Boohoo via their Twitter help team. As most of these clothing customer support teams do, I was thrown in circles of trying a different browser, clearing my cache, or using another device. Nothing worked! Fortunately, I thought quickly and connected the card I was using to my PayPal and tried again... finally went through. That was strike one. Clearly there was some type of glitch with their system that they failed to recognize. Once I ordered, I immediately checked my shipping, because I need the package by 8/2, as I'm going out of town the next day, which is why I ordered when I did. The website promised 6 DAY SHIPPING specifically (between 7/31-8/2), NOT 8-10 days, and had I known it would take longer, I would have done overnight/2 day shipping in the first place. It's now 7/31 and my package is showing a new delivery estimate of 8/3-8/7. DHL, their shipping company is so slow! My birthday will be passed and I'll be back from my trip by then! This is unacceptable. I've been a loyal Boohoo customer, so this is a shock. The help team just says there's nothing they can do. ALSO, when I called DHL to see what they could do, they said that the 6 day shipping starts when the package reaches the DHL location and is processed there, which already takes about 2 days, but the Boohoo website SPECIFICALLY says the package is " Yours within 6 business days of PLACING YOUR ORDER". Anyone can go on the website and see it says that so there are NO excuses. PULL MY PACKAGE AT ITS NEXT DESTINATION AND HAVE IT TO ME ON TIME.

While using this site, I have stopped using next day delivery as a result of their poor efforts to ensure that the costumer receives the standard of service that they are paying for. I placed my order a week before my upcoming event so I could have time to return if i needed but I ended up searching for something else to wear as it took 2 weeks to be delivered after making a number of calls to Fastway. This service is unacceptable and I hope to see improvements in the future.