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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
257
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Every order I've placed is quickly fulfilled, even on weekends! Shipping is fast. Parts are excellent quality.

Date of experience: February 26, 2019
Christopher P. Boats.net Rep
over a year old

Hi John,

Thanks for the positive review. We know that our loyal customers deserve only the very best service and parts so we try our very best. We look forward to seeing you order from us again soon.

Florida
1 review
0 helpful votes
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The site is very easy to navigate, by make, year or HP. The Parts diagrams are great and make it very easy to locate and select the parts you need. Shipping was fast and free since I spent over $149. The prices on the parts are also very reasonable. Usually cheaper than I can find anywhere else.

Date of experience: February 26, 2019
Christopher P. Boats.net Rep
over a year old

Hi Robert,

Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!

Ohio
1 review
0 helpful votes
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Fast and easy.
February 27, 2019

Parts ordered were perfect match. They are very easy to work with. I order what said to be parts that would fit from another site and they were way off. Boats.net is the best site to find parts for your bot engine.

Date of experience: February 26, 2019
Christopher P. Boats.net Rep
over a year old

Hi Chad,

Thanks for leaving a review. We want it to be as easy as 1-2-3 to order from Boats.net and we are always improving our UI so our customers can have the best experience possible. We are glad to hear the parts were perfect and we hope you order from us again soon.

New Jersey
1 review
0 helpful votes
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No issues
February 27, 2019

Havent had an issue with anything i have purchased or couldnt find a part for. Great illustrations to identify everything you need.

Date of experience: February 26, 2019
Christopher P. Boats.net Rep
over a year old

Hi KC,

We are really happy to hear you had a great experience with us. Our goal is to get you up and running whether you need genuine parts, a new propeller, aftermarket accessories, or just an exploded parts diagram to help you get your motor back together again. We try to balance great prices with great selection and fast shipping. We hope to see you order from us again soon.

Iowa
1 review
0 helpful votes
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Found parts on here that we couldn't find anywhere else. Will be using again. The shipping was also pretty fast. Opened up and account and used it within the hour!

Date of experience: February 26, 2019
Christopher P. Boats.net Rep
over a year old

Hi Cindy,

Thanks for your amazing review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running. We have the largest selection of OEM boat parts of anyone online and we make it our business to have even the hardest to find parts for our loyal customers. We look forward to working with you in the future.

Ohio
1 review
0 helpful votes
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Great service
February 27, 2019

Overall, I was really happy with my order through boats.net. The part is exactly what I ordered and got me back on the water to continue tournament season.

Date of experience: February 26, 2019
Christopher P. Boats.net Rep
over a year old

Hi Jeffrey,

If there's an OEM part that you need for your boat, we've got it. From Yamaha to Honda we have it all and if you can find a better price we will match it down to the dollar. We hope to see you again soon. Good Luck!

Germany
1 review
0 helpful votes
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Lieferung nach Deutschland ohne Probleme und sehr schnell. Günstige Versandkosten. Gerne wieder. Netter Kontakt.

Date of experience: February 26, 2019
Christopher P. Boats.net Rep
over a year old

Hallo Bernd,

Dank für Ihre Bewertung. Wir schätzen es und hoffen, dass Sie wieder bei uns bestellen!

Sweden
3 reviews
19 helpful votes
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Huge catalogue and really Good prices. Easy to order and no problems. Fast shipping also. The only thing I did not really understand was The omc-Parts I needed could not ship to Sweden. Maybe some dealer right issue? Anyway a Great place for boatparts! I Will certainly use this place again in The future.

Date of experience: February 20, 2019
Christopher P. Boats.net Rep
over a year old

Hi Veronica,

Thanks for leaving such a kind review. We love to supply OEM parts dealers with the cream of the crop of OEM parts. Only the best parts are sold here at Boats.net and we are glad you had a good experience with us. We look forward to seeing you again soon.

Nebraska
3 reviews
1 helpful vote
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Ordered 2 parts for my Nissan outboard, one part I couldn't find elsewhere and it showed in stock here.
Both items shipped next day and received in timely order.
Thanks for the service!

Date of experience: February 20, 2019
Christopher P. Boats.net Rep
over a year old

Hi Don,

Thanks for your amazing review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running. We have the largest selection of OEM boat parts of anyone online and we make it our business to have even the hardest to find parts for our loyal customers. We look forward to working with you in the future.

New York
2 reviews
1 helpful vote
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FAST AND HONEST
February 21, 2019

I REC'D. MY PARTS FAST AND THE GASKETS WERE FINE... I WILL USE YOUR COMPANY AGAIN WHEN I NEED PARTS...

THANKS

Date of experience: February 19, 2019
Christopher P. Boats.net Rep
over a year old

Hi Don,

Thanks for leaving a review. We try to make buying OEM parts as easy as possible and we are glad you are happy with your experience with Boats.net. We hope you order from us again soon.

Louisiana
1 review
0 helpful votes
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Service
February 15, 2019

Customer service was outstanding and they had everything I needed in one place. When the order arrived all the parts were bagged and marked with part numbers.
Thank you.

Date of experience: February 14, 2019
Christopher P. Boats.net Rep
over a year old

Hi Norman,

Thanks for the positive review. We know that our loyal customers deserve only the very best service and parts so we try our very best. We look forward to seeing you order from us again soon.

Denmark
1 review
0 helpful votes
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Excellent service
February 11, 2019

The gaskets I had ordered arrived quick, easy and with no other hazzle than a ridiculous import fee. No blame on Boats.net, though:-)

I will certainly shop there again

Date of experience: February 10, 2019
Christopher P. Boats.net Rep
over a year old

Hi Klaus,

Thank you for your great review! We pride ourselves in trying to offer the best customer service for our customers daily. We look forward to working with you in the future!

Florida
1 review
0 helpful votes
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Yes you have to understand the mechanics of your boat and know what your looking for but it's an awesome website and very user friendly and a lot cheaper way of getting the part you need!

Date of experience: February 9, 2019
Christopher P. Boats.net Rep
over a year old

Hi Kevin,

We are very happy to hear that you are satisfied with your experience here with Boats.net. We are very proud of our fast shipping speeds and selection of OEM parts and we look forward to seeing you again soon.

Australia
1 review
0 helpful votes
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Happy with service
February 11, 2019

Fantastic service, the part came in outstanding time to Australia, happy with purchase, very well priced part.

Date of experience: February 8, 2019
Christopher P. Boats.net Rep
over a year old

Hi Emily-Rose,

Thanks for leaving a review. We try to make buying OEM parts as easy as possible and we are glad you are happy with your experience with Boats.net. We hope you order from us again soon.

Oregon
1 review
0 helpful votes
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Honda mower parts
February 9, 2019

Received my parts in about 2 weeks. Everything was right. Packaging could have been more efficient. Will order more parts in the future.

Date of experience: February 8, 2019
Christopher P. Boats.net Rep
over a year old

Hi Ellen,

Thanks, we really appreciate the time it took to leave a review. We want it to be as easy as 1-2-3 to order from Boats.net. We look forward to seeing you order from us again soon!

Madagascar
1 review
0 helpful votes
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I m boating in a very remote area of Madagascar, big island in the indian ocean since 20 years, my boat with envirude ficht still work because of boats.net and their worldwide first class service, even in the most remote area of Africa when you engine got a problem you think"must order parts from boats.net to fix
Dealer here are just too much expensive

Date of experience: February 8, 2019
Christopher P. Boats.net Rep
over a year old

We are very glad to be your go-to parts supplier. We are sure it's tough to be a boat enthusiast in Madagascar and we are so proud to be able to help you make your dream a reality.

Michigan
1 review
0 helpful votes
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My order was shipped on time and was the correct part that I ordered. This is was my first order from this company.

Date of experience: February 8, 2019
Christopher P. Boats.net Rep
over a year old

Hi Bryan,

Thanks for leaving a review, we appreciate it. We are glad that you had a great experience with Boats.net and we can't wait for you to order from us again.

France
1 review
0 helpful votes
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Delais de livraison tres long et de plus 35 eur de frait de douane pour une piece a 130 eur en plus des frait d expeditions dejas tres cher
Tout ceci pas dit au moment de la commande
Tres tres deçus

Date of experience: February 7, 2019
Christopher P. Boats.net Rep
over a year old

Bonjour Marc,

Je suis désolé que vous ne soyez pas satisfait de votre achat. J'espère que vous nous donnerez une autre opportunité.

Florida
1 review
0 helpful votes
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Boats.net parts purchase
February 9, 2019

Never an issue getting OMC or Yamaha parts on time from Boats.net. Shipping quick and easy, Placed my order on a Monday holiday and knew it wouldn't get shipped out until the next day. Got Email notification on Tuesday the parts were pulled and packed and waiting pickup. Got them Thursday and installed them on Friday sent a happy customer down the road and he was able to go fishing on Saturday! Thanks Boats.net

Date of experience: February 7, 2019
Christopher P. Boats.net Rep
over a year old

Hi Fred,

Thank you for your great review! We try to keep as many parts (at least 80%) as we can stocked and ready to be shipped when the parts are ordered to get them to our customers quickly and get them back on the road. We appreciate your business and look forward to working with you in the future!

Virginia
1 review
0 helpful votes
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Nice people to do business with. Had what I needed and shipped out fast. Package nicely so not to get damaged in shipment. Will do business with them again.

Date of experience: February 7, 2019
Christopher P. Boats.net Rep
over a year old

Hi Taylor,
We are glad you had a good experience with Boats.net. We are always working towards giving our customers the best experience possible. We want our site to be easy and efficient so our customers leave with the same amazing results time and time again. We look forward to seeing you order from us again soon!