On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have ordered a lot of lawnmower parts off of the site. I have not ordered anything in the past year but all of my previous orders were fulfilled quickly and shipped promptly. I have never had a problem with boats.net.
In the past 3 try's to order parts I have had problems with staff quitting and leaving my order in answered and a continuing problem with my company credit card even tho it works for everyone else. George in sales has been the only one in sales that has preformed at a professional level.
Hi David,
We hold ourselves to a high standard of customer service and our team should not quit until you have the answers you need. We appreciate the feedback and the review and we will take your words to heart and work on improving Boats.net. With affordable prices for high-end OEM parts, we hope you will come back and order from us again.
There site is always up to date and buy from them all the time always fast shipping on all parts thanks
Hi Donald,
We are glad to help you with your repairs. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. Boats.net is your resource for affordable, fast shipping to 120-plus countries worldwide, and free fast shipping on qualifying orders within the U.S. We hope we can become your go-to OEM marine part dealer, with our amazing selection of parts and amazing prices (up to 80% below retail) we are hard to beat.
Awesome service and excellent quality in parts this will be my new go place for parts for all my outboard motord
Hi Kenneth,
Thanks for the nice review. Our customers know that a Boats.net part means only a part of the highest of quality and at the very best price on the internet. We want you to get back to doing what you love and that’s why we try to deliver parts as fast as we possibly can. We hope you will order from us again!
With my job I order parts for multiple brands and many different parts and so far they've had everything I've ordered and been very good with shipping
Hi Erik,
Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to doing what you love! We look forward to your next order.
Great tools to identify part numbers for outboard engines. Fast shipping. Excellent experience. Will use again.
Hi P F,
We are so happy to hear that you had a positive experience with Boats.net. We try our best to make ordering a breeze. You shouldn’t have to work hard to find your part, and you shouldn’t have to wait long either. We appreciate your kind review, and we look forward to your next order.
I like boats.net simply because I can find the correct part better than my local dealer and it's shipped to my door. Their return policy is great as well. My only negative is prices are higher than I'd like
Hi David,
We are glad to hear that your experience with us was easy and fast. This is the level of service our customers can expect from us. We have thousands of parts in stock all the time and are ready for every order. No matter how old the boat is or how small the part. We have the most affordable OEM parts on the internet and if you can find a better deal let us know and we will match it. Boats.net is easy, fast, and efficient, and we look forward to your next order.
I order alot of parts through boats.net and I'm never disappointed. They have fair prices and the orders arrive correct and in a very timely manner. Great business!
Hi Dwayne,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
Having a HPDI 250 you need a good supplier of parts, Boats.net is just that.
OEM Parts at a fair price.
Hi Blackie,
If there's an OEM part that you need for your vehicle, we've got it. From Yamaha to Honda we have it all and if you can find a better price we will match it down to the dollar. We hope to see you again soon!
All parts delivered as promised. On time and in great condition. I really like being able to look up the parts I need and see a picture to be sure I am ordering the correct item.
Hi Mike,
Nearly all of the parts you see listed on Partzilla.com are in stock and ship directly from one of our East or West Coast distribution centers. That means there's no middleman to slow things down and more than 90% of the country is eligible to receive 1-2 day shipping on their parts order. We are glad your experience with us was everything you were hoping for and we look forward to your next order!
The carburetor finally arrived yesterday after 5:30pm ET ( 6 days after being ordered). When I opened the box this morning I find the parts box loosely packed in the shipping box. When I open the parts box I find the air adjustment screw is broken off and the spring and black cap are loose in the parts bag. The carburetor should have been packed better by you so the parts box would have not been bouncing around in the shipping box for the past week.
The delay in the shipping has put me in a real bind for time, forcing me to use this broken part by using the air adjustment screw from the old carburetor. These new style air adjustment screws from Yamaha are notorious for breaking off and you should have known better and packed the carburetor so it could not move in the shipping box.
Thank you for reaching out. We’re very sorry to hear your most recent experience with Boats.net had some bumps in the road. I’d like to better understand your scenario so I can assess how we might be able to make this right for you. I sent you a direct message today asking for your order number. Looking forward to hearing from you soon.
Found the parts needed at the lowest price anywhere, low shipping and handling fee. Will definitely be a repeat customer.
Hi Gary,
Thanks for your review. We are dedicated to serving our customers with the lowest possible price on the highest quality parts. Boats.net offers OEM parts at prices up to 80% below retail so you can get what you need plus a little extra. Why pay full retail price for parts when you can shop the alternative to retail prices Boats.net. We look forward to your next order!
Everything you need is on boats.net. With its incredible amount of spare parts, it's the perfect website for me that I love to fix and run old engines
Hi Davide,
We take pride in our vast selection of OEM parts. We sell OEM parts for Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson, and even Tohatsu motors. We also sell parts for outboard, inboard, jet drive, and sterndrive type motors. We hold ourselves to high-quality standards and are proud to be a top-ranked BRP Platinum, Kawasaki Ichiban, and Yamaha 5-Star marine dealer. We are glad you had a great experience with Boats.net and we hope to see you again soon.
I am very happy with the products and service I have received. I will be making additional purchases in the near future.
Hi David,
We really appreciate your amazing review. We stock nearly the parts seen on our site so we can ship your part immediately after you order it. We want you to be back in your boat as fast as possible, that’s an important job and we know you deserve only the best, and that’s why you come to Boats.net, for the very best OEM parts in the business. We look forward to your next order.
Found the part I needed with ease. The parts break down and pictures showing the parts is awesome.
The payment process is easy as well
Hi Chadwick,
We are so happy to hear that you had a positive experience with Boats.net. We try our best to make ordering a breeze. You shouldn’t have to work hard to find your part, and you shouldn’t have to wait long either. We appreciate your kind review, and we look forward to your next order.
Fast shipping and packaged well. Arrived sooner than Expected. Always quaility products at great prices. Will be back. Thanks again.
Hi Doug,
Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to what you love! We look forward to your next order.
Could get all the parts I needed for my old outboard with relative ease at a very reasonable price. Thanks very much for all of your help
Hi David,
We appreciate the positive review. We know that our loyal customers deserve only the very best service and parts, so we try our very best. We look forward to seeing your order from us again soon.
They have it all and then some? Got what I needed. Good prices and service! I will be back when I need somethng.
Hi Dale,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
Been ordering from boat.net for years.
Always tip top service, quick shipping OEM parts, clean excellent service.
Upset that people wrote 1 star reviews.
This is a top notch outfit!
Hewlett Kent
Hi H K.,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
I have been able to find the right parts without having to navigate several pages.
Parts schematics are right on time at least for my engines.
Had issue with a part not getting to me as scheduled but found out it was the shipper who lost the part. Had the empty box but not the part! Contacted Boats.Net and had a great experience in locating the replacement. Was in my hand in 3 days.
If possible I do my parts shopping with these guys. Great Service. Excellent prices.
Hi Dale,
We know that quick and easy purchases are what customers look at first when they order from Partzilla. That’s why we are always working on making it easier and more comfortable to order from us. We are glad you had a great experience with us, and we look forward to your next order!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi James,
We are glad to hear that your experience with us was easy and fast. This is the level of service our customers can expect from us. We have thousands of parts in stock all the time and are ready for every order. No matter how old the boat is or how small the part. Boats.net is easy, fast, and efficient, and we look forward to your next order.