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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
258
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Montana
1 review
0 helpful votes
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I've shopped all over the web for OEM parts for outboard as well as general marine supplies. By far the best service, price and shipping I've found is thru boats.net They've saved me hundreds on bigger ticket items and seem to be able to deliver the items far faster than other vendors. Thanks boats.net!

Date of experience: April 16, 2020
Chelsea B. — Boats.net Rep
over a year old

We are glad to help you with your repairs. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. Boats.net is your resource for affordable, fast shipping to 120-plus countries worldwide, and free fast shipping on qualifying orders within the U.S. We hope we can become your go-to OEM part dealer, with our amazing selection of parts and amazing prices (up to 80% below retail) we are hard to beat.

Georgia
10 reviews
31 helpful votes
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Their shipping sucks
April 11, 2020

I was glad I found the part I wanted, "just okay" with their pricing-but after I paid for my order I got to email the next day saying that my order should be pulled within 7 days! 7 days? I only live 79 miles from their warehouse location and it took me 20 days to receive my parts. I don't think they have there sh*t together and I will not shop here again.
Edited update: so now, 5 days after placing my order they send me an email that said my part will not be available from the manufacturer for another 10 days. When I ordered it showed they had 8 in stock - they never had any of my parts in stock but they demanded the money for them up front. But hey, when you pay them up front, they can take as long as they want and treat you however they want to, right? They have set my work back and additional two weeks

Date of experience: April 11, 2020
Chelsea B. — Boats.net Rep
over a year old

Hi Bruce,

We appreciate your feedback. It appears the part you had ordered was temporarily out of stock. We are doing everything we can to work with the manufacturers to get any out of stock parts into our inventory as quickly as possible and out to our customers immediately. We apologize for the delay. We have been trying to reach out to you, but have not yet heard back. We hope to hear back from you soon!

Croatia
1 review
0 helpful votes
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Optional suplier
March 28, 2020

Shipping to Europe last aprox 6-10 days, it is Ok, well packed never had a problem, Shipping cost for orders >$30 is to high. I think that this limit should be moved to at least 50-60 USD and that would be the trigger for me to order more from them.

Date of experience: March 26, 2020
Chelsea B. — Boats.net Rep
over a year old

Hi Mateo,

We appreciate your feedback and we will see what we can do. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!

Greece
1 review
0 helpful votes
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Good prices, exploded parts diagrams and very helpful. Easy search for parts and even if you need assistance they will give it to you.

Date of experience: March 25, 2020
Chelsea B. — Boats.net Rep
over a year old

Hi Nick,

We are glad to hear that your experience with us was easy and fast. This is the level of service our customers can expect from us. We have thousands of parts in stock all the time and are ready for every order. No matter how old the boat is or how small the part. Boats.net is easy, fast, and efficient, and we look forward to your next order. We hope you will give us a 5-star review next time around.

Belarus
1 review
0 helpful votes
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Good experience
March 27, 2020

Good experience with this online shop. I've ordered my Honda parts triple times from boats.net. And it was shipped pretty fast. The ordered parts were original and of good quality, and at good prices. Thank you boats.net for your service. I didn't give five stars because of the boats.net responces and replies via email were not so fast as you expected. I am so lucky may be. But i am happy with the service overall. Thank you.

Date of experience: March 25, 2020
Chelsea B. — Boats.net Rep
over a year old

Hi Mikhail,

We are so happy to hear that you had a positive experience with Boats.net. We try our best to make ordering a breeze. You shouldn’t have to work hard to find your part, and you shouldn’t have to wait long either. We appreciate your kind review, and we look forward to your next order.

Missouri
1 review
0 helpful votes
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They had what I needed.
February 13, 2020

I have a pretty vintage Johnson's 75HP motor and they had the parts I needed to keep it going. The delivery was on time and well packaged.

Date of experience: February 12, 2020
Chelsea B. — Boats.net Rep
over a year old

Hi John,

Thanks for leaving a review, we appreciate it. We care about our customers, and our excellent customer service team make Boats.net the go-to parts dealer for thousands of boating enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great. We look forward to your next order and hope for a 5-star review next time around.

New Jersey
1 review
0 helpful votes
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The best
February 13, 2020

Great parts oem keeping my Honda tractor alive. I will use them again. Fast shipping and service thank you.

Date of experience: February 12, 2020
Chelsea B. — Boats.net Rep
over a year old

Hi Alfred,

We are glad to help you with your repairs. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. Boats.net is your resource for affordable, fast shipping to 120-plus countries worldwide, and free fast shipping on qualifying orders within the U.S. We hope we can become your go-to OEM marine part dealer, with our amazing selection of parts and amazing prices (up to 80% below retail) we are hard to beat.

Texas
1 review
0 helpful votes
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Being a full service marina with sales, service, rentals and storage we purchase most of the items we need directly from the manufactures. Occasionally we need parts for a brand we are not direct with. We signed up with boats.net and they gave us a "commercial" account with discounts appropriate with our business. However, they took away our commercial discount and started charging us tax because we "didn't purchase enough" from them. So the shade tree repair service who isn't direct with anyone but has a tax id number ends up getting a better discount than the full service dealer that is trying to take care of his customers. What's wrong with this picture?

Date of experience: February 12, 2020
Chelsea B. — Boats.net Rep
over a year old

Hi Kevin,

Thanks for leaving a review, we appreciate it. We care about our customers, and our excellent customer service team make Boats.net the go-to parts dealer for thousands of boating enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great, and we look forward to your next order.

District of Columbia
1 review
0 helpful votes
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Boats.net is the best to work with, I had several hard to find parts they were able to assist with and thier Customer Service folks are great to work with as well. I will always do business with Boats.net. Fair prices, fast shipping, and they have the best selection, especially for Outboard motors.

Date of experience: February 11, 2020
Chelsea B. — Boats.net Rep
over a year old

Hi Russell,

We take pride in our vast selection of OEM parts. We sell OEM parts for Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson, and even Tohatsu motors. We also sell parts for outboard, inboard, jet drive, and sterndrive type motors. We hold ourselves to high-quality standards and are proud to be a top-ranked BRP Platinum, Kawasaki Ichiban, and Yamaha 5-Star marine dealer. We are glad you had a great experience with Boats.net and we hope to see you again soon.

Arkansas
1 review
0 helpful votes
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Everything was great. The part fit the motor and worked as expected and it is still working a couple of years later.

Date of experience: January 14, 2020
Chelsea B. — Boats.net Rep
over a year old

Hi John,

Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!

Finland
1 review
0 helpful votes
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Great experiences in both time i have bought parts for my motor. Fast delivery (superfast if you need) to Finland and good quality oem parts.

Date of experience: January 13, 2020
Chelsea B. — Boats.net Rep
over a year old

Hi Jykri,

We are really happy to hear that you had a great experience with us. Our goal is to get you up and running whether you need genuine parts, a new propeller, aftermarket accessories, or just an exploded parts diagram to help you get your motor back together again. We try to balance great prices with great selection and fast shipping. We hope to see you order from us again soon.

Texas
1 review
0 helpful votes
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I have had nothing but great experiences with this business. Parts are easy to order, correct fitment, fast shipping and excellent customer service.

Date of experience: January 13, 2020
Chelsea B. — Boats.net Rep
over a year old

Hi Mac,

Thank you for your great review! We pride ourselves in trying to offer the best customer service for our customers daily. We are here for you 24/7 no matter what part you need. We look forward to working with you in the future!

Georgia
1 review
0 helpful votes
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Tons of in stock parts. I am a marine technician and work on all makes and models. I can trust that boats.net will have the parts I need in stock or available quickly. Parts orders always accurate never have received the wrong part.

Date of experience: December 16, 2019
Chelsea B. — Boats.net Rep
over a year old

Hi Jeremy,

Thanks for the kind review. We appreciate our customers and are always trying to provide the very best service possible. On time, affordable, authentic OEM parts are what you should expect from Boats.net in the future. We look forward to your next order!

Louisiana
1 review
0 helpful votes
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Ordered parts for my 55 HP 1996 Suzuki they had everything I needed at competitive prices. Everything arrived on time in good condition. Will use them again. Thanks for good service.

Date of experience: December 16, 2019
Chelsea B. — Boats.net Rep
over a year old

Hi Jimmy,

We are glad to hear that your experience with us was easy and fast. This is the level of service our customers can expect from us. We have thousands of parts in stock all the time and are ready for every order. No matter how old the boat is or how small the part. Boats.net is easy, fast, and efficient, and we look forward to your next order.

Illinois
1 review
0 helpful votes
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Great service
December 17, 2019

My order came promptly. There was a problem with one of the items but they took care of the problem and sent another one out right away and it worked just fine

Date of experience: December 16, 2019
Chelsea B. — Boats.net Rep
over a year old

Hi James,

Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to doing what you love! We look forward to your next order.

Washington
1 review
0 helpful votes
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Accessible website was easy to navigate. Had everything I needed and my order arrived quickly. A great do-to resource.

Date of experience: December 16, 2019
Chelsea B. — Boats.net Rep
over a year old

Hi Joe,

We are glad to hear that your experience with us was easy and fast. This is the level of service our customers can expect from us. We have thousands of parts in stock all the time and are ready for every order. No matter how old the boat is or how small the part. Boats.net is easy, fast, and efficient, and we look forward to your next order.

Wisconsin
1 review
0 helpful votes
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I've purchased outboard parts, motorcycle parts, and snowmobile parts from them. The shipping time is reasonable, the parts are well packaged (important for steel gaskets) and the prices are competitive. They don't always have the model(s) I own listed, but I usually have the part number I need already and simply enter it into the search field and it come up.

Date of experience: December 16, 2019
Chelsea B. — Boats.net Rep
over a year old

Hi John,

Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!

Canada
1 review
0 helpful votes
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Incredible
December 17, 2019

I can't believe my experience, most fun in my life.

You have got to try buying at Boats.net, you will find absolutely everything you need, ever.
Best thing is that, afterward, they will absolutely not harass you to leave a review.

Date of experience: December 16, 2019
Chelsea B. — Boats.net Rep
over a year old

Hi Jessie-Lee,

Thanks for the kind review. We look forward to your next order.

Maryland
1 review
0 helpful votes
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I was able to get a few components in new condition for my older 1994 9.9 HP Yamaha. The engine idles better and the stop button works!

Date of experience: December 10, 2019
Chelsea B. — Boats.net Rep
over a year old

Hi John,

Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!

New York
1 review
0 helpful votes
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GOOD SERVICE
December 4, 2019

I order parts for my 1995 Yamaha ss txrt, they always have the parts I need and email me to keep me updated. THANKS

Date of experience: December 3, 2019
Chelsea B. — Boats.net Rep
over a year old

Hi Jim,

Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!