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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
258
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Got the correct part the first time!
February 3, 2024

Everything worked out great 👍 got the part that I needed at a great price, savings add up

Date of experience: February 3, 2024
New Jersey
1 review
0 helpful votes
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Great company
February 3, 2024

I received everything I ordered on time. It was easy to find what I needed on the website.

Date of experience: February 3, 2024
Georgia
1 review
0 helpful votes
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Great doing Business with
February 2, 2024

Pleasure doing Business with had exact parts to get me back fishing with trolling motor and quick delivery

Date of experience: February 2, 2024
Alabama
1 review
0 helpful votes
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Available parts in stock
February 2, 2024

Great can't buy a lot of mercury parts because not a dealer but own full marine service shop been in business 42 yrs

Date of experience: February 1, 2024
Ohio
2 reviews
0 helpful votes
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The extra mile
February 1, 2024

All positive experience with Boats.net. Apparently the plugs I was looking for are difficult to find, Boaats.net was one of only a few that had them in stock. Even my local marine supply stores did not have them. And Boats.net had them at a very reasonable price, not inflated like other on-line suppliers. They kept me advised as to when they were shipped and a tracking number. And when UPS apparently "lost" the package, and UPS only gave me the run-around, their customer service went the extra mile to contact UPS and pushed to find my package. Two days after I emailed Boats.net customer service, the package arrived. Boats.net is now bookmarked in my preferred supplier list. I will definitely go to them again.

Date of experience: February 1, 2024
Colorado
1 review
0 helpful votes
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Great service
February 1, 2024

Every time I look for parts, I find them easily at on their website. Fair pricing. Shipped within a day What else could you ask for?

Date of experience: February 1, 2024
Florida
1 review
0 helpful votes
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Only Place to buy repair parts
February 1, 2024

Great service, great prices and parts for old models. Excellent service.

Date of experience: February 1, 2024
New York
1 review
0 helpful votes
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Yamaha control box and cables
January 31, 2024

Very helpful and knowledgeable. I received the parts I needed in just 3 days! I asked about other parts I would need and was sent a parts diagram for my
Year and model which will
Be very helpful for completing my boat motor replacement project.

Date of experience: January 31, 2024
Tennessee
1 review
0 helpful votes
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OEM Honda Product
January 31, 2024

A really good company to do business with the product was a Honda OEM part with all the Honda part numbers and the shipping was excellent my product got to me in TN. In two days and made my Honda power washer start so much easier really pleased with the transaction.

Date of experience: January 31, 2024
Georgia
1 review
0 helpful votes
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Right price fast shipping
January 30, 2024

Exact parts I needed. No sending them back and forth to get the right part. I will shop with them again!

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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Awesome website
January 30, 2024

This website is great. Can't find genuine parts this easy anywhere else!

Date of experience: January 30, 2024
Florida
1 review
0 helpful votes
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Got some help
January 30, 2024

Customer service found the part numbers i needed and took care of it well

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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Good job
January 30, 2024

Very easy to deal with will order from them again in the future

Date of experience: January 30, 2024
Georgia
1 review
0 helpful votes
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In stock when needed
January 29, 2024

The small part was in stock and delivered promptly; unlike other online parts stores for Yamaha.

Date of experience: January 29, 2024
Florida
1 review
0 helpful votes
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Boats.net is the only source that has everything I need to maintain my outboard engine and portable generator. Shop here first!

Date of experience: January 26, 2024
Massachusetts
1 review
0 helpful votes
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Yamaha parts
January 26, 2024

I have ordered parts for my outboard in the past from you and as usual excellent interaction.

Date of experience: January 26, 2024
Florida
1 review
0 helpful votes
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Excellent Service
January 25, 2024

Fast results and correct part without issue. Thank you boats.net.

Date of experience: January 25, 2024
California
1 review
0 helpful votes
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Awesome quality and fast delivery
January 24, 2024

Have ordered a couple of different times for Mercury outboard. Parts have been genuine and they process and ship quickly. Can't ask for more than that.

Date of experience: January 24, 2024
Illinois
1 review
0 helpful votes
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Parts for Honda HS929 snow blower
January 22, 2024

Excellent web site, easy to find parts needed. Great prices with prompt shipping.

Date of experience: January 22, 2024
Florida
1 review
0 helpful votes
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Service manual
January 20, 2024

Pleased with service and delivery time and turn around tim

Date of experience: January 20, 2024