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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
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I was able to order and have parts in just a few days.
I ordered my parts on 25 March payed for expedited shipping called Wednesday 3 March said 1 part out of 12 was on back order, I ask why you not do partial shipment they said it would be that day, I checked the next day in afternoon and still not shipped called back asked why it did not ship like I was told the day before said it would ship that day, the next day it finally shipped out...why did you not send what you had in stock instead of waiting for a clamp.
Your staff was knowledgeable was very helpful in helping me find the parts that I needed to fix my Honda 4 stroke outboard motor..
Young man who took order was polite and courteous. I received my order in a very short time.
Shipped fast. Part was OEM and an exact fit. Thanks Boats.net
All parts needed were in stock and received in 2 business days. Have found my new online store for boat parts! Thanks!
Excellent experience. Great website, quick shipping! Excellent experience. Great website, quick shipping!
Ordered spark plugs that said qty of 4. Only came with one. After talking to costumer service, they said that has been a major complaint. Asked why it did not state that in the description, she could not give an answer. It wasn't stated in the description because they have been taking advantage of people because they know most people won't go through the hassle of sending them back. Not a very good business decision.
Thank you for your feedback. The sparkplugs are sold individually. We receive them in bulk, therefore why it is listed@4 on our site. We apologize for any miscommunication there may have been. We hope to do business in the future.
Easy to navigate site. Great inventory. Quick fulfillment and delivery. Not as clear about"expedited delivery." Great communication annd tracking capability. Overall great experience.
Shipping costs were great compared to other retailers, and the parts were here quickly.
Incredible supply of parts for all manufacturers and models, extremely helpful support team, and fast shipment! Very competitive pricing as well, A+
Simple small motor repait that required additional parts in a timely manner not available at any local stores.
Part arrived fast and was shipped in very good packaging and was exactly what I ordered great company to do business with
Boats.net has the parts I need for an older Yamaha outboard, prices are reasonable, ships quickly.
Ordered 2 accidentally and was able to remedy the problem right away by calling and getting help immediately. Received my order promptly after the order was placed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for reaching out to us. We apologize for any inconvenience, a partial shipment can be ordered at checkout page during the shipping process. I see we expected the part the day you called, however it was delayed by the carrier, we apologize for this inconvenience. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!