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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
260
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Perfect experience
June 24, 2024

My dealership did not have my part and indicated it was on back order for 60-70 days. They recommended Boats.net and I was able to order the part and received in 3 days.

Date of experience: June 24, 2024
South Carolina
1 review
0 helpful votes
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Ignition switch
June 24, 2024

Friendly,knowledgeable help finding the right part.No fuss no muss. Will be using this company again.

Date of experience: June 24, 2024
Michigan
2 reviews
0 helpful votes
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OEM parts@ best prices
June 24, 2024

I appreciate knowing I am getting OEM parts at fair prices however, your shipping department is not doing an adequate job. I have received orders with absolutely NO packing and spark plugs, Oil filters, and Gas filters all out of their boxes bouncing off each other. There is no excuse for not packing quality parts appropriately.

Date of experience: June 24, 2024
Washington
1 review
0 helpful votes
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Purchased multiple times
June 24, 2024

Over the years this has always been my go to place for quality price parts

Date of experience: June 23, 2024
Oregon
1 review
0 helpful votes
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Great customer service
June 23, 2024

All around great experience. The salesperson was awesome.

Date of experience: June 23, 2024
Colorado
1 review
0 helpful votes
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Oil Cap
June 22, 2024

Wanted to replace my 3 gallon oil tank lid with solid cap plus replace gaskets in lids when it came in I put it on tank perfect fit life is good.

Date of experience: June 21, 2024
California
1 review
0 helpful votes
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Tech support
June 21, 2024

Great technical support. Very helpful with Johnson motor details

Date of experience: June 21, 2024
New York
1 review
0 helpful votes
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Yamaha part
June 21, 2024

The local Yamaha dealer told me the Yamaha come switch would be 2 months out. I was amazed when Boats.net not only had the OEM part in stock but I had it in three days!

Date of experience: June 21, 2024
Texas
1 review
0 helpful votes
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Boat parts
June 21, 2024

The items purchased were just as described with very fast shipment!

Date of experience: June 21, 2024
Tennessee
1 review
0 helpful votes
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Very Helpful
June 21, 2024

Needed a specific part for my boat cover motor. Called, rep I spoke with was able to walk me through their website to the exact part I needed. It came to me super fast, quicker than I had expected!

Date of experience: June 21, 2024
California
1 review
0 helpful votes
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Fast and easy order
June 21, 2024

I had been looking everywhere for a fuel module for a mercury 300hp and I called about 10 places no one had it. And it was on back order. Boats.net had it in stock and shipped it the next day. Came in 2 days later. My husband and I installed it the same day and the boat ran like a charm! Went offshore the next day. Thank you boats.net

Date of experience: June 21, 2024
New York
1 review
0 helpful votes
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Honda fuel pump
June 21, 2024

Parts were accurate and delivered quick, put them on they were exactly like the original, saved me time and money

Date of experience: June 21, 2024
Connecticut
1 review
0 helpful votes
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Great product every time
June 21, 2024

Always the right product. Fast and reliable. Easy to navigate parts lists.

Date of experience: June 21, 2024
California
1 review
0 helpful votes
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Quick service
June 21, 2024

Easily was able to change my order in a matter in of minutes.

Thank you

Date of experience: June 21, 2024
California
1 review
0 helpful votes
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Great shopping on Boats
June 21, 2024

I put in search engine and Boats came up with just what I needed for my Honda cultivator. Replacement fuel tank. Had best price, too.

Date of experience: June 20, 2024
Florida
1 review
0 helpful votes
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Enge air cover
June 20, 2024

😁🤣🤣🤣mui vuena cervicio rapido y responsable muchasgracias por su prfecionalismo

Date of experience: June 20, 2024
Washington
1 review
0 helpful votes
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Small part, big issue.
June 20, 2024

Small washer failure took my trolling motor out of commission. Boats.net had the part and delivered ahead of schedule. Fishing again.

Date of experience: June 20, 2024
Louisiana
1 review
0 helpful votes
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Diagrams
June 19, 2024

On point diagrams use this for everything!
Shipping and handling is great!
Customer service always answers and has the information needed when called.

Date of experience: June 19, 2024
North Carolina
1 review
0 helpful votes
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10
June 19, 2024

I was very satisfied even when I had questions to answer me right back that's what I like

Date of experience: June 19, 2024
Kansas
1 review
0 helpful votes
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Awesome!
June 18, 2024

Boats.net delivers every time. Spot on service. As a service shop at one of the largest marinas in Kansas with nearly 550 wet slips we rely on their depednability to get us the parts we need in a timely fashion. Great job!

Date of experience: June 18, 2024