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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
260
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Help with water pump parts
June 29, 2024

The person who took my call was very understanding and understood exactly what I needed

Date of experience: June 28, 2024
Ohio
1 review
0 helpful votes
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Great service!
June 28, 2024

Had the parts I needed and got them to me quickly.
I'll definitely use them in the future.

Date of experience: June 28, 2024
Texas
1 review
0 helpful votes
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I had an extremely knowledgable salesman that spent a little extra time with me to be sure I got everthing I needed. Great prices too.

Date of experience: June 28, 2024
Virginia
1 review
0 helpful votes
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Takes to long for delivers.
June 28, 2024

Takes too long for delivers. Shipping charges are too high in comparison to other sites.

Date of experience: June 28, 2024
Texas
1 review
0 helpful votes
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1993 Mercury 115 Outboard
June 28, 2024

The fuel enrichment valve I needed was in stock and shipped quickly.
Great experience!

Date of experience: June 28, 2024
Louisiana
1 review
0 helpful votes
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Affordable quality parts.
June 28, 2024

I own a Offshore Mako boat. I try to do my own maintenance if possible. I have used Boats.net on several occasions. Always have quality parts at an affordable price with fast shipping.

Date of experience: June 28, 2024
Nevada
1 review
0 helpful votes
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Honda carberator
June 27, 2024

The sales person did a great job, helping me find the right part. The part showed up in four days. The parts fit and work perfectly.

Date of experience: June 27, 2024
Minnesota
1 review
0 helpful votes
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Returned but great cust service
June 27, 2024

Ended up buying the wrong part myself. All I needed to do was clean the carburetor. Easy return of a thermostat and gasket. I will use Boats com next time.

Date of experience: June 27, 2024
Florida
1 review
0 helpful votes
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Parts for 2001 mercury
June 27, 2024

At the time of this review (3 day after order)I have not received parts. I am sure it will be correct.

Date of experience: June 27, 2024
New Hampshire
1 review
0 helpful votes
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Great parts identification site.
June 27, 2024

Great website, for ordering the specific parts needed.

Date of experience: June 27, 2024
Florida
1 review
0 helpful votes
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Fuel filters fast!
June 26, 2024

I've ordered from Boats.net many times over many years. Always have received my orders promptly and correct.

Date of experience: June 26, 2024
Georgia
1 review
0 helpful votes
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Excellent
June 26, 2024

Quick delivery product in good condition works great

Date of experience: June 26, 2024
Florida
1 review
0 helpful votes
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Very dissatisfied
June 26, 2024

I paid to have a small item shipped here in a couple days and I still haven't received it and now it's the 26th!

Date of experience: June 26, 2024
Michigan
1 review
0 helpful votes
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Good products
June 26, 2024

Easy to order, got exactly what I needed in good time..

Date of experience: June 26, 2024
North Carolina
1 review
0 helpful votes
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Even the box was aged and I like it due to the age of my motor.and there was no Spanish on the direction….LOVE IT AND I WILL PURCHASE AGAIN.Thank you guys

Date of experience: June 25, 2024
Illinois
1 review
0 helpful votes
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Satisfied
June 25, 2024

Everything I ordered was in stock and shipped right away. I was very satisfied with the complete process,

Date of experience: June 25, 2024
Missouri
1 review
0 helpful votes
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Right parts, prompt delivery
June 25, 2024

Happy with the order and service provided. I'll definitely order from the company again

Date of experience: June 25, 2024
New York
1 review
0 helpful votes
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Trolling motor part
June 24, 2024

The item was easy to find on the website. As was purchasing it. It came in the mail today and it was exactly what we wanted.

Date of experience: June 24, 2024
Nevada
1 review
0 helpful votes
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Boats.net has a great selection and easy to use website search for engine parts. Was very happy to be able to easily find and order the parts that I needed. Only drawback is the long shipping time. The parts that were ordered, and in stock, took 7 days to be delivered.

Date of experience: June 24, 2024
New Jersey
1 review
0 helpful votes
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Order Fulfilled
June 24, 2024

Needed a $4 part so my mechanic could finish a job and after calling 10 local Mercury outboard dealers, all to no avail, Boats.net had the part and shipped it out the same day. Boat is almost ready to go back in the water.

Date of experience: June 24, 2024