Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Boats.net

Boats.net

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
How would you rate Boats.net?
grey stargrey stargrey stargrey stargrey star

Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
260
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Lawrence O.
Unfollow Lawrence O.
Share Review
Report Review

Great service
June 18, 2024

I needed parts for my trolling motor. System. The service was exceptional and the shipping was fast. I would definitely recommend this company and should I need them again I will definitely use them.

Date of experience: June 18, 2024
Ohio
2 reviews
0 helpful votes
Follow Joanne L.
Unfollow Joanne L.
Share Review
Report Review

Very satisfied!
June 18, 2024

I couldn't be happier with my order! Received it the first day possible with expedited shipping! I needed the part to get our boat running!

Date of experience: June 18, 2024
North Carolina
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

Yamaha Outboard 90 TLRC
June 18, 2024

Easy site to navigate. Parts shipped promptly and arrived earlier than estimated. Excellent packaging.

Date of experience: June 18, 2024
Georgia
1 review
0 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

New prop
June 18, 2024

Arrived within 3 days. Perfect condition and gray price

Date of experience: June 17, 2024
Michigan
1 review
0 helpful votes
Follow James V.
Unfollow James V.
Share Review
Report Review

Suzuki oil drain gaskets
June 17, 2024

The OEM gaskets I needed were available, competitively priced and delivered quickly. I had searched brick and mortar shops near me and no one had them. Thanks Boats.net, I am on the water

Date of experience: June 17, 2024
Michigan
1 review
0 helpful votes
Follow Dale Q.
Unfollow Dale Q.
Share Review
Report Review

Great Experience
June 17, 2024

Had a very satisfying experience with customer service personnel due to an ordering mistake on my part. Excellent response from her rectifying my error.

Date of experience: June 17, 2024
Virginia
1 review
0 helpful votes
Follow Todd M.
Unfollow Todd M.
Share Review
Report Review

Yamaha parts
June 17, 2024

Had the parts I needed for my Yamaha outboard and got back on the water fast. Thank you!

Date of experience: June 17, 2024
Ohio
2 reviews
0 helpful votes
Follow William E.
Unfollow William E.
Share Review
Report Review

Yamaha Keys In A Hurry
June 17, 2024

I bought an older jet boat this Spring and it came with one key, so knowing me, I knew I needed a spare or two. Boats.net showed up in my Google search...with exactly what I was looking for...and within a few days...wah lah...my new keys were in my mailbox!;-)
-Bill-

Date of experience: June 17, 2024
Florida
1 review
0 helpful votes
Follow Garrett K.
Unfollow Garrett K.
Share Review
Report Review

Long time customer
June 17, 2024

I've dealt with boats.net many times in the past. And I am always very satisfied with the the results. They will continue to be 1st and hopefully last supplier for all my boating needs.

Date of experience: June 17, 2024
North Carolina
1 review
0 helpful votes
Follow Eric O.
Unfollow Eric O.
Share Review
Report Review

Best service ever
June 16, 2024

Shopped the website. Then called for help. The guy understood exactly what I was trying to do (replace impeller). He verified that I needed both the impeller and repair kit, and helped me order the correct parts. Ordered on Thursday and had the parts in hand on Saturday.

Date of experience: June 16, 2024
Iowa
1 review
0 helpful votes
Follow Steve S.
Unfollow Steve S.
Share Review
Report Review

Super Fast & Easy
June 16, 2024

Great video showing a "How Too" got me to purchase my item.

Date of experience: June 16, 2024
Wisconsin
1 review
0 helpful votes
Follow jim Y.
Unfollow jim Y.
Share Review
Report Review

Fuel pump
June 15, 2024

Fuel pump was an exact OEM part and fit well. Also fixed my outboard motor problem.

Date of experience: June 15, 2024
Alabama
1 review
0 helpful votes
Follow Jeff G.
Unfollow Jeff G.
Share Review
Report Review

Long time customer
June 14, 2024

I've been doing business with Boats.net since the early days. Service is now as good as ever and they usually have my parts in stock.

Date of experience: June 14, 2024
Missouri
1 review
0 helpful votes
Follow James D.
Unfollow James D.
Share Review
Report Review

Great service
June 14, 2024

Not much time to write this because thanks to boat.net I'm on the water fishing.

Date of experience: June 14, 2024
Georgia
1 review
0 helpful votes
Follow Steve Y.
Unfollow Steve Y.
Share Review
Report Review

Fair price, fast shippoing
June 14, 2024

The whole process was as good as one coiuld hope. Courteous help on the phone, fast shipping, good price. I;ll be back!

Date of experience: June 14, 2024
Florida
1 review
0 helpful votes
Follow Larry T.
Unfollow Larry T.
Share Review
Report Review

Had my part at a good price
June 13, 2024

Had my part at good price, shipped fast, would purchase from them again

Date of experience: June 13, 2024
Mississippi
1 review
0 helpful votes
Follow Tommy N.
Unfollow Tommy N.
Share Review
Report Review

Tomcat
June 11, 2024

Exact fit up and running in an hour After I got the part

Date of experience: June 11, 2024
Georgia
1 review
0 helpful votes
Follow Terry V.
Unfollow Terry V.
Share Review
Report Review

Parts
June 10, 2024

Shipping costs more than the parts...nut, pin and washer...come on people

Date of experience: June 10, 2024
Brittany B. — Boats.net Rep
over a year old

We know how frustrating it can be to pay high shipping cost and we sincerely apologize for the inconvenience. Please know that our shipping is based on a flat rate due to what the carriers charge us to ship. Our team is searching daily to find better cost efficient shipping. We thank you for your business and hope that you give us another chance.

Idaho
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

Oem parts
June 10, 2024

Great source for oem mercury parts. Fair pricing and quick shipment on in stock parts. If parts need to come from the factory, the delay is very short.

Date of experience: June 10, 2024
New York
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Great customer service. AGAIN!
June 10, 2024
Updated review

Called to get a gasket for and old outboard. I had no idea what the "technical" name for it was, but the tech guy found it for me. Great job!

Date of experience: June 10, 2024

Great service!
June 6, 2024
Previous review

I have 2 boats, maintenance on them always mandatory. Very happy that Boats.net has the parts for a 40 year old outboard and a newer wakeboard boat. Great technical info as well!
Thank you

Date of experience: June 6, 2024