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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
259
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great website, easy to order, parts always show up quickly!

Date of experience: December 6, 2024
Oklahoma
1 review
0 helpful votes
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Boats.net delivered.
December 5, 2024

I needed the parts fast and got them in faster than I thought. It's the holiday peak and everything seems to take longer. They wasted no time processing the order and shipping it out to me which is very much appreciated.

Date of experience: December 5, 2024
Georgia
1 review
0 helpful votes
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Tilt/trim motor replacement
December 3, 2024

Motor went in fine, works as should, but no new O ring. Should always have a new ring at the price point what's a dollar more for a happy customer? 😐

Date of experience: December 3, 2024
Arkansas
1 review
0 helpful votes
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Great factory parts for a great price
December 1, 2024

Easy to order and get shipped right to your door great customer service.

Date of experience: December 1, 2024
Bahamas
1 review
0 helpful votes
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Best prices anywhere!
November 28, 2024

Most items are in stock and prices are usually the cheapest around.

Date of experience: November 28, 2024
South Carolina
1 review
0 helpful votes
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S Bowers
November 27, 2024

The product I ordered was a perfect fit, and it arrived timely, and the price was reasonable.

Date of experience: November 27, 2024
Kentucky
1 review
0 helpful votes
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Marine oem parts.
November 27, 2024

Website is very easy to use. If your looking for right parts you will find it on Boat.net

Date of experience: November 27, 2024
Illinois
1 review
0 helpful votes
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Customer Service
November 26, 2024

Great customer service, placed a order, picture showed the float assembly as part of the tank assembly, sales rep on the phone agreed, placed the order, within 1 hour received a call from the sales rep stating he had talked to Mercury and the float was a separate part, which then we added to the order, it is rare to find people that care to do a great job!

Date of experience: November 11, 2024
Georgia
1 review
0 helpful votes
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Gr
November 26, 2024

Great customer service! I received Great advice and helpful associate

Date of experience: November 26, 2024
Massachusetts
1 review
0 helpful votes
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Great service
November 26, 2024

Parts delivered ahead of schedule! All OEM parts, no issues with assembly.

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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Easy
November 26, 2024

Able to easily identify my engine and then use the schematics to identify and order my parts. One of the easiest web sites to order parts from for sure.

Date of experience: November 18, 2024
Florida
1 review
0 helpful votes
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Best of All Worlds
November 25, 2024

Great selection, order process was fast, easy + they have competitive pricing.

Date of experience: November 25, 2024
Minnesota
1 review
0 helpful votes
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Mower Parts
November 22, 2024

Good prices and selection. Quick shipping. Easy to use website. Good communication.

Date of experience: November 22, 2024
Georgia
1 review
0 helpful votes
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Right part for the job.
November 21, 2024

Did not think that the choke knob for an older model Mercury could be found. Pleasantly surprised to find it was. Installation was straightforward and successful.

Date of experience: November 21, 2024
Massachusetts
1 review
0 helpful votes
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Simple fast and easy
November 21, 2024

Ordering was a breeze and had what I needed for my outboard to be serviced

Date of experience: November 20, 2024
Virginia
1 review
0 helpful votes
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1995 Mercury 75HP
November 20, 2024

Fast shipping. Wish they had a water pump kit for the motor rather than trying to match picture to parts. Some gaskets came with water pump housing so you had to make sure you didn't over order gaskets.

Date of experience: November 20, 2024
Maryland
1 review
0 helpful votes
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Parts Associate
November 20, 2024

Customer service is very helpful. I received parts in 3 to 4 days.
Thanks

Date of experience: November 20, 2024
Florida
1 review
0 helpful votes
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Fast Shipping
November 19, 2024

I needed a potentiometer for my "well seasoned"trolling motor and couldn't find one anywhere. Finally came across boats.net. They not only had the part, it was cheaper than similar items I was seeing on other sites. Shipping was fast and the part was packaged well. I installed the potentiometer and it's working perfectly. I would recommend boats.net to anyone looking for hard to find parts at a fair price.

Date of experience: November 19, 2024
Florida
1 review
0 helpful votes
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Mercury parts
November 17, 2024

This is the best and easy site to order mercury marines parts from and there shipping is very quick

Date of experience: November 17, 2024
New York
1 review
0 helpful votes
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Regular maintenance parts order
November 16, 2024

Nice to have all needed parts in stock. Minimum $$ amount for free shipping is the killer for me. Forces me to also look at Amazon!

Date of experience: November 16, 2024