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Boats.net

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
259
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Awesome
April 28, 2025

They have all been very good I can find out and all the parts I need

Date of experience: April 28, 2025
Missouri
1 review
0 helpful votes
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New seals
April 27, 2025

Very easy to find the seal kit I needed and the shipping was very fast. Great price also.

Date of experience: April 27, 2025
Florida
1 review
0 helpful votes
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Very Pleased
April 26, 2025

Very pleased with the ease of finding the parts that I needed. Received them in a timely manner.

Date of experience: April 26, 2025
Louisiana
1 review
0 helpful votes
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Fast delivery
April 25, 2025

Placing an order online was easy, payment went smooth, order was processed quickly, and the shipment arrived quickly- earlier than expected

Date of experience: April 25, 2025
Ohio
1 review
0 helpful votes
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Great company to deal with
April 24, 2025

Part was exactly what i needed, shipped quickly and was a good price

Date of experience: April 24, 2025
Florida
1 review
0 helpful votes
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Best prices and fast shipping
April 24, 2025

Boats. Net never fails. Always great prices and fast shipping. Parts always arrived intact never damage

Date of experience: April 23, 2025
Michigan
1 review
0 helpful votes
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Looked for quite awhile for the correct water pump parts and finally came across Boats. Net web site. Customer service rep Mike got me to the right parts and I order them that day. Call boats. Net first and avoid the frustration that I went through.
Gordon from Kalamazoo.

Date of experience: April 23, 2025
Texas
1 review
0 helpful votes
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The part I received was in perfect condition and was shipped quickly and arrived in about 3 days USPS.

Date of experience: April 23, 2025
Michigan
1 review
0 helpful votes
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Great service.
April 23, 2025

Received what I ordered. Thanks! I will use Boat net. Again.

Date of experience: April 23, 2025
Arkansas
1 review
0 helpful votes
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Greatness!
April 22, 2025

Everything was on time, accessible and no problems at all! Great job!

Date of experience: April 22, 2025
Florida
1 review
0 helpful votes
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Prices reasonable
April 22, 2025

Ordered my part and received it earlier than expected, great experience overall

Date of experience: April 22, 2025
Florida
1 review
0 helpful votes
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Great selection and service.
April 22, 2025

Always get the correct parts sent and the selection is really extensive.

Date of experience: April 20, 2025
Alabama
1 review
0 helpful votes
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Parts for 225 optimax
April 21, 2025

Great site for parts and reasonable prices and fast shipping

Date of experience: April 20, 2025
Idaho
1 review
0 helpful votes
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Hard to find parts now easy.
April 20, 2025

Easy website to navigate. Extensive inventory and quality parts

Date of experience: April 20, 2025
Kansas
1 review
0 helpful votes
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Helpful and knowledgeable.
April 19, 2025

Couldn't find the part on the website. The person who assisted me on the phone found what I needed an excellent price.

Date of experience: April 19, 2025
Florida
2 reviews
0 helpful votes
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Shipping time
April 19, 2025

Takes way too long to get item. Even if you pay extra for shipping takes over a week sometimes longer.

Boats.net attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2025
Partzilla - Boatsnet S. — Boats.net Rep
11 months ago

We do apologize that your package arrived later than expected. We have processed a full shipping refund on this order. Please allow up to 3-5 business days for the refund to appear in your account. Please do not hesitate to reach out to our customer service team if we can further assist you. We offer multiple ways to reach out customer service team. You can reach us by phone at 863-354-6377, by text at 229-210-3105, or on our website by selecting the red message icon in the lower right-hand corner of your screen.

Florida
1 review
0 helpful votes
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Flush hose
April 19, 2025

Fast easy delivery part was exactly as described will use boats. Net again.

Date of experience: April 19, 2025
Louisiana
1 review
0 helpful votes
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Wrong item
April 18, 2025

Pkg arrived and was completely the wrong part. I ordered a set of replacement motor keys and received a Bering Gasket seal

Boats.net attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2025
Partzilla - Boatsnet S. — Boats.net Rep
12 months ago

We sincerely apologize that you received the incorrect part. I have issued a return label, that should be coming to you via email shortly. A replacement order has been created to ship out to you via UPS. This replacement order should leave today and arrive early next week.

Florida
1 review
0 helpful votes
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Fast as always
April 17, 2025

The boats. Net team always gets my orders sent out quickly! Usually same day as long as everything is in stock. The only issue I have is with USPS. I would rather pay more for a private shipping company. Maybe DOGE will clean up the usps.

Date of experience: April 17, 2025
Illinois
1 review
0 helpful votes
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Great Service!
April 17, 2025

Placed an order for a boat motor prop and received it 2 days later! Was very pleased with the quality and price of the prop!

Date of experience: April 17, 2025