BoardwalkBuyReviews 332

Please help those of us who have not received the merchandise we paid for from Boardwalkbuy.com, and help us to get the word out that this company is a scam! There are over 50 negative reviews on sitjabber.com from consumers who have placed orders, their credit cards are charged the same day, the merchandise is never shipped, and when the consumer contacts the company, they tackle the infamous computer generated email responses of nothing but lies on when their order is going to ship.

I placed and order for a hair straightening brush on 12/15/16, I have still yet to receive my merchandise, of course my credit card was charged the same day. I too have emailed the company two different occasions and only once did I receive a response that "due to the unusual high volume of orders your order is excepted to be delivered in 4-5 business days"

Facebook please stop Boardwalkbuy.com from posting adds on your site allowing merchants to scam your followers.

I ordered Christmas presents on Dec. 13th with a guarantee they would ship in 2 days and I would received them by Christmas, I still haven't received them. So I had to go out and buy more Christmas presents locally. I emailed them just to get an automated email saying we received your email, but it might take up to 4-5 days before we respond back due to heavy demands. Five days later I receive an email saying we are sorry you haven't received your order it should ship in 4-5 business days, and we will be happy to give you a 10$ off coupon for your next order, we are just overwhelmed with orders and not enough employees. That email I received on Christmas Eve. They don't have a problem charging your credit card though. It is now Dec. 30th and nothing. I am working now with my credit card to reverse the charges.

I bought two/ 10 foot chargers. Within a day, they only worked sporadically. I messaged Boardwalk Buy and received a computer generated response that I would hear from someone within 24-48 hours. I never heard from anyone. So, thinking that maybe my phone was the issue, I gave one of the chargers to my sister. She tried it on all of their androids. Doesn't work. So I messaged Boardwalk Buy again, only to receive the same computer generated message. I don't expect anyone to respond. They don't care. Junk products. Won't ever buy from them again. They rate ZERO in products and customer service.

No point in reviewing this company as all the 1 star reviews are spot on. No phone numbers, no address just an email address that just sends out standard responses. I have waited 2 weeks to find out when my goods are going to be despatched and despite the fact I have messaged them 5 times have not had a 'human' response confirming that my goods have been sent out. I have never spontaneously clicked on a Facebook pop up to buy something but buyers beware... check out Facebook pop ups because they obviously dont!

On 12/01/2016 I ordered a Wireless Charger Charging Pad for $14,99 plus $3.49 shipping. The company confirmed my order the same day. According to the company's current website, the item is "In-Stock - Ships in 24 hours." On 12/06/2016, when I had not received a notice of ship, I contacted the company by email. Alex R. Replied and said:
"Your order has been received and is currently being processed. As we are now in our holiday season, shipping can take up to 5-7 business days, as stated on our website. Once shipped you should receive a confirmation email with a tracking number included. Delivery can take up to 3-5 business days."
On 12/15/2016 when I had received neither the product nor the confirmation email with a tracking number, I sent an email saying, "Since it has now been 14 days and I have not received notification of shipping, please cancel the order..."
On 12/21/2016 Larry B. Replied and said, "Unfortunately your order is currently being processed and we are unable to to [sic] cancel at this point."
It is now 12/22/2016 and I still have not received the product nor the confirmation email with a tracking number. It appears that I will not have the product in time for Christmas.
Based on my experience I suggest that you not do business with Boardwalkbuy.

I purchased a product on 12/01/2016; I hadn't received it by 12/09/2016 so I emailed the company. They responded saying I should expect it in 4-5 business days. It is now 12/22/2016 and I have yet to receive my order, and on top of that they have not responded to my last 3 emails I have sent to them. I keep getting automated responses, but no actual response letting me know when to expect my order, or tracking info, or anything. Thankfully I paid through PayPal, so I am hopeful PayPal will be reimbursing me. Will NOT order from them again! Beware!