BluehostReviews 21,468

I am giving one star because I HATE BEING ASKED FOR FEEDBACK AND UPSOLD EVERY TIME I LOGIN TO WORK ON MY WEBSITE. Never, ever ever, show me this popup again. Thanks and just stop.

A lot of technical issues trying to establish a simple blog.

Pretty tight. A little slow on support but better than most

Customer service is great, the actual hosting is rather rubbish. Hundreds of dollars for slow service that is constantly malfunctioning.

The agent went beyond the call of duty to help me out with my issue. I was truly amazed at her friendliness, care, and concern, and the ability to resolve the problem. I've always loved you guys, but now I love you even more.

My experience with BlueHost has been incredibly frustrating. Despite over 8 calls for assistance regarding the same issue, a persistent malware issue on my site, the support team repeatedly assured me that my site was clear after their scans, which was actually not the case. This oversight resulted in potential clients being redirected away from my site for months. Although a credit was offered as compensation, it doesn't equate to the potential business lost or the time and stress involved in resolving the issue myself. I expected a more thorough and proactive approach to securing my website security and customer service.

The platform is not user friendly and I am having a terrible time getting my website set up.

Still have an issue for over a month with setting up additional accounts for access along with cpanel direct accounts, your support said they are aware and i just hope for an e-mail back...mean while this has delayed transfer of web site...also your account protection/privacy that says.99 per year but you want to bull me $15 looks like someone has trouble with math.

It is slow, hard to use, and just not as good as others. Sorry for the bad rating, guys.

It is so hard to know how to navigate the site where to go to find how many sites are active what the keck I'm paying for and it is always confusing when I get an email telling me that I need to buy this or that or upgrade to this or that

It's easy to get a nice-looking website online with very little time, so I can spend more time creating content to post instead of worrying about web design. Very user friendly. The only thing I don't like is how much it costs to renew after the initial great price.

Very very poor service. Your tech support has not restored by site secondchanceinc.ca
Please do not do business with Site lock they are the worst hackers Ive known off in the recent 3 yrs. We have enjoyed 18 years of business with blue host but ever since your partnership with site lock, they keep hacking the system at least twice in the year to ensure the website is down. Getting them to restore the site takes more than a week.

Please dont tell me that virus come from Aliens. They dont. So lets not get stupid with your reply to me.

Site lock has deliberate hackers that will try to pretend there is a virus so they can justify the payment of $700 plus per year.

We are not IT people we are a non profit agency and this has been going on for 3 to 4 years consistantly. Look at the reviews on site lock they are making money for blue host. That is quite obvious but they are also destroying business.

I have enjoyed a very good relationship with blue host for so many years. But because site lock was hacking our system, we got a new service provider.

I feel they are destroying the blue host brand.

I have found the website builder to be difficult to use and navigate. The email hosting has been full of issues as well that are unresolvable by tech support.

It has been more than 2 weeks and more than 3 times that we contact you, that I am trying to solve and issue witout any good results. I am not happy with your customer service.