BluehostReviews 21,469

The main dashboard takes too long to load now. It has to refresh twice every time after I log in.

Still not a sale, but looking forward. Best tool ever

I transferred a website from GoDaddy during February, and before I did, I specifically confirmed that bluehost technicians would provide support for the move to ensure I would not have any downtime. Honestly, I think the reason many sites stay with a bad provider is because making a change is fraught with peril. Well, I encountered all of the peril. I worked with several technicians. All were pleasant and professional, and a few were good, but before I connected with the techs who had any level of expertise, I first dealt with many who were untrained, unfamiliar with the bluehost environment, and either made changes to my site which disabled it, or gave me bad information which caused considerable downtime and delays. It made me question whether moving from GoDaddy had been a good idea. My site has a lot of content (many audio files) so it is large and every minor change seemed to take a very, very long time (which I had not experienced with GoDaddy. Currently, the site is working, so after my experience I have stepped back to recover from the trauma. But my backups are not working (it seems I have to pay more in order to support backups of my large site, which seems like being nickel and dimed since I do not recall having seen any limitations to backups when I first signed up with bluehost. Also, I want to be able to update my staging site from my production (ie push the current production to staging) but I have no confidence that the system will do that correctly or that bluehost tech can support making that happen.

I love the ease of use and the accessibility of support.

I find your service slow and your interface, including payment information, opaque. I have been disappointed by Bluehost since I became a user.

Your website still block my connection without any specific warning! I still have to use VPN to connect? How dare you still charge my money and block me at the same time!

Absolutely shoddy work at every level! Three months after signing on nothing has been achieved. You seem incapable of following instructions so I've wasted many hours trying to communicate - but everything is simply ignored by your "oh-so-creative smart Alecs" who assume that I don't know what I want and they do. Very frustrating. Deeply regret signing on to work with you>

Everything is great, and the web hosting is also very fast, the guideline is pretty clear

The hosting is generally solid, getting the domain names set up and renewed is straightforward. The use of extremely dated Python 2.7.5 and limited features of older Python 3.x supported release, plus other on-host tools are a detriment to developing unique experiences for my intended audience / future customers who need far more sophisticated resources than Wordpress can provide. In addition, it is not in my business' customers' best interest to allow the many built in data collection elements of the primary Bluehost supported toolsets (including Wordpress add-ons), looking forward to the Bluehost virtual servers someday being upgraded to more modern Linux base distributions than the currently unsupported CentOS baseline.

You deleted my site with no backup or notification.