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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I have been using bluehost for years and recently there are just way too many upsells added in. They've made the site management so difficult to use and I have to decline upsells at every corner. Just let me manage my sites.
The help I received was okay but I ended up using a bluehost article to diagnose and fix the problem.
I spend most of my time trying to get to my WP account. If this doesn't change in the next two days, I am going to ask for my money back.
It's simple, my website has be deleted and I pay for your services just for the domain. And it's real a big change to redirect it to another page. That all. I very...
Bluehost is constantly trying to make a buck off me by unnecessarily upgrading me to plans or offering me additional services I don't want. Please leave me alone, I don't want your stuff, if I did, I'd let you know.
I started with Wordpress download, but did not want to continue. However, my hosting is forever pointed to Wordpress, throwing my websites' urls into workaround names. Now I transferred my files to another hosting service and directed the DNS names to it but they won't work unless I keep paying for Bluehost hosting. I need to talk to someone to explain how I can do this, or tranfer my Domain out of BlueHost also.
I used to be able to connect immediately to WordPress through this site. Now, I find NO WAY to edit my website!
Endless mistakes and problems. I spend a lot of time getting files off my server. When I reinstated my service not that long ago, you went back to some older version that rolled all that back. Hours of work down the drain.
You guys used to be great, you're slowly going downhill. Let's get back to customer service, giving the customer a price break, and easy access to the cPa el by default.
Excellent provider, I have been dealing with them for 2 decades! Thank you for the great and rich options in cPanel!
No one at our company has been able to send or receive emails for the past 4 days and keep getting different reasons from support. Have been on chat 3 times and 2 phone calls. When I call, I keep being put on hold and no one ever returns.
The entire experience has been garbage, random outages, domain randomly parked by you, issues that can't be resolved except by contacting support, 30-minute wait times to get to Indian customer support and very slow response times from there, everything much slower and worse than other hosting providers
Too soon to tell. I need to reduce my storage in order to avoid being charged more.
Can't use c-panel. Can't log into my email account - will be leaving soon.
Still struggling to build my blog despite reassurances it's really easy
We have been Dedi customers of BlueHost for many years. The last 2 issues that we've requested assistance have both gone unresolved by Tier 2 Support. Tier 2 Support does not correct the issues and gives us basic answers that we have already thought of. Tier 2 does NOT provide solutions or escalate the issues to Tier 3. The knowledge base of Tier 2 Support is not the same as it was in the past. They used to solve or fix the issue. We are seriously considering leaving BlueHost.
I'm not getting a response to my domain migration ticket - case E-*******
Changing to Wordpress due to difficulty setting up as a new user.
I have trouble accessing my email more often than not. Makes it difficult to do business.
It's so slow initially logging in. It shows a log-in screen, then that changes to just the domain user id screen, then the password screen, and then tries to make me buy a website professional thing every time.
Horrible tech support that doesn't understand anything. I had an unlimited plan that is suddenly only 3 sites
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members