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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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When logging in, you asked for a verification code which said it was sent to ***.com. I think most emails end in.com. There should have been clues as the beginning to at least show the first few letter or first and last letters of the email.
I have had nothing but issues since I started using this platform. I'm currently trying to build my website and there are freezes and it won't save anything.
It has been hard to move from Weebly to WordPress. I am not a regular developer.
Your new panel is needlessly complicated, full of self-serving ads, bloated and difficult to use
Not an intuitive interface, navigation and finding the things I need does not match the guidance in Bluehost Help. I'm forced to having call support
Things got put on auto pay... i took them off, they magically got turned back on. Other items got added to my account that i don't need, reps tried to argue with my husband about how they were valuable... he's a network engineer, he got annoyed and then i had to listen to him complain. So thanks for that.
The price is expensive (namecheap offers the same thing at less than half the price), and I find the recent changes, such as the unnecessary layout alterations, quite bothersome. Additionally, the requirement to enter a PIN every time I log in has become rather irritating.
THIS particular experience as well as the immediate last call went well. I am still unable to edit my WordPress site.
Ever since a Bluehost tech made one of my sites secure, an effort that took two techs, one of who just hung up the phone midstream, there has been constant problems with logging into WordPress. It has taken more than five phone calls, two lasting over an hour, to have the problem corrected and then it happens again, wasting both my time and our webmasters time as well. We are a small non-profit and this issue has resulted in a loss of donations because of the inability to update the site.
Not the same experience over the last couple years.
Not easy to get domains, change domains. Too expensive to add websites.
As I am trying to edit my site, it won't load and it is super frustrating! I am wishing that I never paid for this!
F6igdhehehYour tech support guy accused me of fraud with no explanation
Locked my login for DAYS
TOOK MY WEBSITE OFFLINE FOR DAYS!
ALL WITH NO EXPLANATION
Your tech support guy accused me of fraud with no explanation
Locked my login for DAYS
TOOK MY WEBSITE OFFLINE FOR DAYS!
ALL WITH NO EXPLANATION
Prices are too high. You charged my card for 6 months hosting without approval-which is fraud. I've moved all my other domains to other hosts.
I have been asking for help for two days to change my password and it has been very difficult to communicate with you.
Bluehost makes changes and alterations to my account that make no sense and Tech Support is the worst
The support & UI is pretty terrible. Sorry, i heard great things, just not living up to expectations at all. Dreamhost was far superior
All good since 2011, I don't understand the prices now
This is the fifth time my website is down. Hours lost.
They have good customer service and friendly people.
Is there a way, like the "old days", where I can go directly to cPanel without trying to find it hidden away?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members