Blossom Flower DeliveryReviews 1,057

HORRIBLE. DO YOURSELF A HUGE FAVOR AND GO WITH A LOCAL COMPANY. I ordered flowers first thing in the morning the day prior to delivery. It was a weekday and non-holiday. They offer same day delivery (allegedly), so I thought it would not be a problem. It was my 10th anniversary, and I was on shift, so I wanted to surprise my wife on the actual anniversary. They never called to give a time. The tracking system did not work. By 3 in the afternoon, I had not heard anything and wanted to make sure they were coming. I called and there were 42 people in the Q ahead of me. I left my number for the call back. It took 3 hours. When they called back, they assured me the flowers were out for delivery. By 8 pm they still had not come, and I ended up chatting with their AI online chat bot. Chatt bot said they were still coming. They never showed, ruining the surprise I wanted to give my wife. I then told the bot I wanted to cancel the order for a refund. The bot said someone in finance would call me back very soon. I tried to cancel online but again, it could not pull up my order. The next day I still had not heard anything. I called again and the wait was even longer. They ended up dropping them off on the porch without even ringing the doorbell. I spent hours calling them back and they refused to refund me. He offered me 10-dollar discount on the 90-dollar bouquet. I said that was not even close and asked for a manager. After waiting a long while, he came back and said there were no managers available, and one would call me back in 48 hours. I never got the call. Worst service I have ever experienced. Ruined my gift and kept the money.

The card was signed with the wrong name. The order arrived late, after my niece had left work. And I was assured it would arrive early afternoon not after 4 pm. I never received a confirmation email so no order number. The flowers were wrong. Since I do not have the order # I can't email or live chat with customer service. The order taker was very hard to understand and I had to repeat myself several times even spelling out my nieces name and work address and the note in the card. If I could give NO STARS I would

I paid for roses with a tip to be delivered to my sister who was discharged from the hospital. I checked the status of the delivery several times throughout for five days and they kept rescheduling. You can't get through customer service either you have to wait for 30 mins or there are 30 calls ahead of you! Do NOT USE Blossom Flower Delivery Website...it's a scam and fraud. I hope they get rich quick by scamming senior citizens, etc. This Website is going to be taken down! More than 1000 consumer complaints were submitted to BBB! Good luck!

I chose to order from this site because they had next day delivery. The next day I received a message that the flowers would be delivered on the next available delivery date. I canceled my order. She offered me $5 off my order if I would not cancel. Do not order from this company they lie!

This company is fraudulent. They promised delivery on a specific day, which held significant personal importance to me, (these flowers are for my mom, and it was the anniversary of my brother's death) but failed to fulfill it. Initially, they claimed the delivery was made, only to later retract and state it was not possible that day. My attempts to contact customer support were met with silence, save for an automated response. Further inquiries revealed a vague excuse related to COVID-19, despite it being the year 2024. A subsequent phone call resulted in assurances of delivery for today, so I am hopeful. However, their disregard for customer care is apparent. Timely delivery, especially for something as sensitive as flowers, should be paramount. The importance of honoring delivery dates cannot be overstated. This company's practices are deceptive and warrant investigation.

My team ordered the Vibrant bouquet for our boss and the bouquet delivered looked nothing like what was ordered in size or flowers. We were so disappointed. I've reached out to customer support requested the send the correct bouquet. I'll update if resolved. Unfortunately, this site won't let me add photos for some reason.

I ordered flowers for my sister's retirement party, paid extra for expedited delivery, and purchased three add-ons: greeting card, chocolates, and balloon. The company claimed the flowers were delivered on Friday (the promised date), and the flowers did not arrive until the following MONDAY after 5 PM. The flowers were drooping; There were no chocolates, no card, and no balloons. Trying to get through on their customer service number is impossible. The wait was excessive, and when the automated operator said I was next in line, it would start the wait cycle over again. NEVER use this company. Horrible.

This is a foreign company that fraudulently uses the the names of other florists in their headline to fool people into using there website instead of the using the site of the florist they intended to us. Very high fees. DO NOT USE!

I ordered flowers for a funeral and confirmed they would be delivered the day of the funeral. No flowers ever arrived and I did not receive a phone call that there was an issue. I called the next day to find out why and was told they had supply issues, so they just did nothing. I requested a full refund, and they kept offering me a $5 credit and would deliver something to the family after the funeral.

First of all, they spend a fortune on advertising to make it seem as if they're local, and they're not. I ordered flowers for my wife to thank her after a very bad personal injury that I suffered. They promised delivery the same day, which of course did not happen. And then they had the audacity to offer a $5 discount if I would accept delivery 3 days later, DO NOT EVER USETHIS COMPANY.

Flowers were ordered and paid for on line. For delivery to an Anchorage hospital. I received an email indicating that the arrangement ordered was delivered. When I contacted a family member of the hospitalized individual the flowers were never received. I contacted "customer service" via email as this was the only method of contact available. I received a cryptic response that they would investigate the matter. I have heard nothing back from the "florist" I have heard nothing further. No flowers no refund

Reluctantly, I find myself writing this critique of Blossom Flowers. A graveside memorial is not just an event; it's a delicate tribute to a life once vibrant and cherished. Such moments hinge on the smallest of details, with the prompt arrival of flowers being a silent yet profound gesture. Regrettably, this is where Blossom Flowers fell short.

My confidence was placed in their promise to deliver a floral homage that would grace the beginning of the memorial service. This trust was misplaced, as the flowers failed to appear at the appointed hour. The company's reaction to this failure only exacerbated the situation. Their lack of promptness in addressing the issue, coupled with a disconcerting absence of compassion, left me more than just disappointed.

The void left by the missing flowers was not a mere logistical error; it represented a lost opportunity to honor a life that meant so much too many. The company's indifference to my outreach efforts, their reluctance to offer a swift solution, and their apparent disregard for the emotional toll of their mistake were deeply troubling.

In a field where every petal and stem is laden with sentiment, one anticipates a level of understanding and attentiveness from the service provider. This expectation was unmet. The company's oversight in recognizing the emotional weight of their lapse was as significant as the lapse itself.

We seek the expertise of professionals like Blossom Flowers not only for their offerings but also for their sensitivity to the significance of such occasions. Sadly, Blossom Flowers did not demonstrate the requisite reverence.

This review is intended as a reminder to Blossom Flowers of the crucial role they play during life's most tender junctures. Flowers are a symbol of compassion, thoughtfulness, and the bonds we share. It is regrettable when the service provided fails to embody these qualities. Punctuality is not just a logistical concern; it is a token of respect and empathy, especially in the context of memorial services. I hope this account prompts a change, ensuring that no other family endures this kind of sorrow in a moment meant for reflection and homage.

Business is a scam. I ordered flowers for a special university graduation and the flowers were not delivered. I contacted them via their website and sent 3 emails requesting a credit to my credit card and have not heard from them, even though they say 48 hour contact. It's been 2 weeks. VERY disappointed with this company and I was VERY upset the graduate didn't receive her well deserved flowers from out of town family. 1 star rating is one too many. Don't believe reviews on their own website. Scam!

Ordered 5/28/24 flowers to be delivered 6/6/24, called 6/11 said they were working on the delivery, called again 6/13 was told flowers were delivered, have to check with the person I sent them to. Wow what a run around this company is a big SCAM. They tell you anything but don't give you a time or any delivery confirmatioin.

I made the mistake of clicking Blossom Flower Delivery to order potted flowers for my mothers birthday. They appeared as the first selection after a Google search. Thanks Google, you're promoting a terrible company.
- I ordered a potted floral arrangement, and received a call approximately noon on delivery day to tell me that the local florist can't make a potted arrangement and my order would be substituted for a cut flower arrangement of a higher quality to make up for the inconvenience
- My order was $70. The arrangement that was delivered was awful and looked like something picked up from the grocery store for $15.
- I am in Canada and searched through Google.ca where I was led to Blossom Flower Delivery where I was not notified that I was being charged in US DOLLARS.
- I reached out twice to Blossom Flower Delivery customer service to give them a chance to make this right and over 1 week they have no responded.

This is a US based service that poses as a local florist. For Canadians this means hefty exchange. I could not find anywhere that the prices were listed in US dollars and I thought they were a local Red Deer, AB florsit. Buyer Beware. My $93 order, is now $133. NEVER USE THEM AS A CANADIAN.

So I ordered my friend an orchid plant to be delivered at her work for her birthday...never showed up. I paid for express delivery. I spent HOURS + HOURS trying to get a human on the phone as well as trying this virtual rep thing. When I finally got ahold of them they said they could deliver it 2 days later than what was paid for. Like come on... a birthday is a birth Day. Needless to say, I was perturbed. I asked for a refund & they offered me all kind of "options". Options that did not include a refund. I gave up on that & disputed it on my credit card & was eventually refunded. The problems I had with this company were Hella ridiculous. DON'T DO IT!

I had no issues with the arrangement of flowers or the delivery. Would recommend………………………………………………..

I ordered ballons to de delivered to my mom who is a stroke victim in a nursing home and paid for expedited delivery, 7 hours past deadline still nothing and the company is not reachable by phone. Their website is a bad joke and won't even let you send messages to them. I requested a full refund. I really hate them for ruining her birthday. Avoid them like the plague and use a legit florist

Do not get scammed by this fake company. All the positive reviews are completely false. They will take your money and you WILL NOT be able to get it back. Save your money and go to another company.