Blossom Flower DeliveryReviews 1,057

Was able to place order for delivery only to discover they don't deliver in that area. I found out by (uncomfortably) asking my friend if she rec'vd flowers a day after she was supp to get them. I was never notified

Promised delivery only to call and say next week when we get flowers. Ridiculous, and horrible phone service

Funeral flowers not delivered in time for funeral. Tried to get me to do redelivery after the funeral... How would that be helpful? Had to speak to two reps and waste a half hour to get a refund. Awful experience!

IF I COULD GIVE ZERO STARS I COULD

This place is a scam - do not waste your money!

We ordered a deluxe plant for our grieving employee who lost her mother and the plant that arrived as dead and dry. I call to ask for a replacement, not evena refund) and they took 2 weeks to finally allow me to get a replacement delivered...

The replacement plant was delivered and the lady who delivered it confirmed this was a $30 plant and not an $80 deluxe plant we ordered.

The receipt I have shows our purchase was $88.23... THEY CHARGED OUR CREDIT CARD $120.18 -- THAT IS $40 MORE THAN MY CONFIRMATION RECEIPT.

Anna, at their customer service did not help and kept repeating I would need to s sesnd a a photo for them toto discuss how to handle it... why would i need to send an image to the COMPANY WHO SUPPLIED IT

Horrible company, again, dont waste your time with Blossum Flower Delivery

I never write reviews. However, I recently had an incredibly disappointing experience with Blossom Flower that I feel compelled to share. Despite spending a significant amount of $251, I never received the flowers I ordered for my mom's special day, which turned out to be a complete disaster.

Not only did Blossom Flower fail to deliver the flowers, thus ruining my mom's celebration, but their customer service was absolutely abysmal. When I requested a refund for the undelivered order, they only returned $238, conveniently forgetting the remaining $13.

To add insult to injury, their customer service was nothing short of a nightmare. I was forced to endure an excruciatingly long wait on hold for over an hour, all in an attempt to reclaim the measly $13 they owed me. The lack of care and consideration from their support team was astounding.

In conclusion, my experience with Blossom Flower was a complete disaster. They not only failed to deliver the flowers I paid for but also proved incapable of providing a satisfactory refund. Additionally, their customer service was exceptionally poor, subjecting me to a lengthy and frustrating ordeal.

I strongly advise against entrusting Blossom Flower with your special occasions or hard-earned money. Save yourself the disappointment and frustration by seeking out a more reliable and customer-focused florist.
I would show photos of the flowers, but I can't BECAUSE THEY NEVER CAME.

The company failed to honour a cancellation request after they could not meet the order requirements and made the delivery of flowers after that date futile. Instead, after I already saw my friend and gave her a different gift to offer my condolences, I received notification the company contacted her directly and arranged to deliver to a different address and bill me without notice to me. This breach of contract is unacceptable.

The birthday bouquet my friend received for the $81.00+ I paid were terrible. Old, wilting, lilies, old light pink roses that were browning at the tips, and the hydrangeas replaced with tacky carnations.
WHAT A RIP OFF! TERRIBLE!
Customer service was supposed to call me back. I finally reached 'Sunshine', who I believe must have been in India somewhere (I mistakenly thought I was ordering from a local florist in Raleigh, NC). She told me to email the photo of the flowers received. No doubt they'll get back to me saying they found noting wrong with them. I live in NYC and I could have gone out and bought a better looking bouquet for $15.00 DON'T WASTE YOUR MONEY!

They charged me $140.00 usd for what's supposed to be a huge bouquet and on top of it not showing up on the date it said it would. Plus when I contacted them to inform them, they gave me such a hard time. It was a sympathy piece and the lady could only question me about my personal life detail such as my relationship to the recepion and accused me of lying. I'm so taken back by the customer service. She also admitted that they had a short supply problem with the flowers I ordered but the company never contacted me. Instead took my money and essentially ran and not provided their service. I HIGHLY RECOMMEND THAT YOU NEVER EVER USE THIS COMPANY.

Ugh. Ordered a flower arrangement for my mom and it was supposed to arrive by 2pm. By almost 4pm I was reaching out to them VIA chat, no response. Finally I wait on hold for 10 minutes and the lady tells me the flowers won't get there until tomorrow. I say no way it's too late. By this time I was able to drive to TJs and buy the flowers myself. She insists several times. I told her, maybe if you guys called me first, but no, I called YOU and got the info that the order was delayed. Unacceptable. Bad customer service.

My wife's Birthday flowers arrived too late. They were to be delivered by 1pm pst. They arrived at 4pm. The entire point was to have them by 1pm. Now they will sit in her office until she returns. She Returned to work on 07/11/2023 to find the flowers were all dead. This was a major disaster that I paid a lot of money for. This is unacceptable and needs to be made right with a full refund. I should have gone to Costco and got flowers but having them delivered was to be very special for her Birthday. I paid a lot for a big disaster.

My daughter loves her beautiful red roses and lovely pink lilies! You made her birthday soooo special! Thank you! I highly recommend this florist!

Best regards,
Pome Ford

I order a sympathy plant and they could not deliver what I ordered, they never informed me that wasn't available. They sent something called Bird of Paradise in a very cheap basket. I was also told it was in Canada funds but it's U S funds. Ask for a refund but they only gave 30 percent refund. I asked to talk to a manager but he said they were in a meeting, they are alway in a meeting. This company is a scam and rip off

I ordered an arrangement for my wife on our anniversary they called me at night after the arrangement was supposed to be delivered during the day. To say they needed $60 more dollars to get the flowers from a different supplier. Never again not trust worthy at all

I ordered flowers with expedited delivery and they failed to show the next day and the next day and the next day I called again and they said they had to check with their delivery team. On day 3, they had no idea of the status of my order.
Don;t waste your time with this company.

I should have done a better job checking this awful company. That's a scam and I will never use them again and I would warn anyone to use them. My delivery was dropped at the wrong address. When I called, I was put on hold then the phone call was dropped without explanation.

On 7-8-2023 we were suppose to get a funeral arrangement delivered for our grandmas memorial, my moms job in MICHIGAN ordered the arrangement and paid extra for early delivery. The arrangement never showed even though the service rep kept reassuring it'd be there in 20 minutes… it never showed, the lack of professionalism was crazy! This company and their drivers do not care about you or the money you spend with them I would advise you not to order from this company I'm sure this isn't their first time lying to customers about the whereabouts of their purchase y'all don't even deserve a star

Ordered flowers for my mothers birthday the order tracker said they were delivered called customer service not much help two days later still waiting for delivery will never use this company again! It's been one week no flower delivery they don't want to refund my money!DO NOT USE THIS COMPANY!

Military son ordered flowers for the first time ever for his mother for Mother's Day. It's July and no flowers have ever arrived; he's been told 2 different times they were delivered but they weren't. I (the mom) asked them to credit his account but they have to 'speak' to the delivery driver first and would let me know by phone/email; not surprisingly I did not hear a word back from them. It's DISGUSTING that they are allowed to continue operating in this manner as I have read many awful, similar reviews on the BBB site as well.

If I could leave a -1 star review I would. The most rude customer service to a problem THEY created. My husband ordered me flowers and they were not delivered on the day which was disappointing enough especially after he paid EXTRA so they would be! They told my husband they would make up for not delivering on the day by adding more to the present and they lied, they did not add anything in fact they did not even send the balloon he paid extra for! They called me (the one receiving the flowers) to tell me they were a flowershop delivering flowers to me and to expect it, completely ruining his surprise. When I told them they ruined his surprise the owner was extremely rude telling me she 'cant understand why I am so upset about this'. Order from anywhere else but here!