Blossom Flower DeliveryReviews 1,057

This site is a scam! I ordered flowers, paid extra to have them delivered before 1pm, and they decided they were not going to follow any of my instructions including the delivery time or even delivery day. Placed order for my Anniversary,but they decide they would just do it the next day. Not tell me or anything g, just decided themselves. Terrible scam of a site, be better off hiring a crackhead to buy and deliver them for you! Awful.

I placed an order from this flower shop. I selected a beautiful floral arrangement, mind you it took 45 min. To select one since they advertise gorgeous arrangements on the web sit. Super, super disappointed with the one they dropped off. It looked like they picked it up at HEB. Nothing compared to what they advertised. No greenery like in the one we selected, no roses nor the color that we selected. The worst part about it, is that the flowers were not arranged like a professional would do.

I was so disappointed in the arrangement that my daughter received. I ordered them through blossom flowers but had no idea they had no physical location near my daughter so according to them at first they couldn't do the order and then they said they could do the order through another florist however what I found out later was that my daughter didn't receive the arrangement that I had ordered and that because of a different location and a different company had delivered the flowers for blossom flowers that the value of the flowers and delivery had to be reduced to adjust for blossom flowers having to go through a second source. For 8 weeks now I have been having a discussion with them going back-and-forth about the quality my daughter received and what I had purchased and over and over. I just asked them to do the right thing and send the arrangement as I purchased it from them They have told me over and over again they could not give me a full refund and could not deliver the correct arrangement because it had already been done. When in fact it was never done correctly. I own a business and I experience customers with different views often and you always try to make it right. But if you give bad service sometimes you have to concede and start fresh, in this case sending the correct arrangement would have fixed everything. I have given them more than two months and 30 messages between us to fix this, now I am done. Look for yourself at the pics, what was advertised vs. What I got.

I ordered a dozen roses for my moms 80th birthday for same day delivery, order placed first thing in a saturday morning. No delivery, was told she would get them on monday. No delivery, was told she would get them on tuesday. After several phone calls & their apologies & & offer for a $5 coupon & also kept telling me she will get them the next day. 6fays later no delivery. They were insistent they were coming, had to cut them off & tell them i could grow a rose bush faster than their delivery. This company should be shut down

Buyer beware! Blossom Delivery was quick to take my money, but never delivered my flowers after multiple requests. It's a scam company! After 6 calls and 5 written requests for a refund, they have still not refunded my money.

I'm so mad at myself for not checking the reviews first. I placed my order in the morning and paid extra for delivery by 1 PM. I got an email from the company at 12:42 PM (4 hours later) stating that they couldn't make the arrangement because they didn't receive deliveries. They said that they decided to have another florist make the arrangement. The other florist needs an additional $20, but they decided to be nice and pay $10 of it for me, so just owed an extra $10. I needed the arrangement needed to be delivered same day, but they said they won't be able to deliver for 4 MORE days. They did not offer to remove the $5.99 fee. I told them it won't work and to refund my money, but I see that others are saying it takes 6 business days. Absolutely ridiculous. I see that they have done the same thing to others. DO NOT ORDER.

We ordered a standing wreath and paid extra to have it hand delivered to the funeral home. The next morning I awoke to an email stating they needed to know the phone number to the funeral. The next morning (day of the service) I again awoke to an email from Blossom stating they were have supply issues and had reached out to one of their partners to have the arrangement made however, it would cost us another $75. I ask who the partner was but they refused to tell me. It was roughly an hour on the phone with them asking, " How will know the flowers were delivered"? I was informed I would receive conformation of delivery. Well, the service was 6 hours ago and still no conformation. Us rest assure they kept our money. Gave them 1 star because it makes you, but they are not deserving of even that.

Ordered a $133 premium basket with chocolates. It had some artificial flowers. The chocolates were stale and inedible. I would have gotten a nicer plant basket from Wal-Mart at $25. What an embarrassing gift.

I paid for the expedited delivery for the flowers to be delivered in the morning, and I have been lied to by the staff when I called to ask about the delivery as the flowers were eventually delivered late in the evening. I had been trying for more than a week to at least get a refund for the expedited delivery and was being told that the flowers were delivered on time - a straigh-out lie. After several emails and phone calls, I was finally told that I will get the refund, so I am waiting to see if it really happens.

Their self-reported rating of 4.5 is fake. Do another search--use sitejabber, use BBB--you'll see that they have a 1 star review. I wish I'd have been more thorough. I ordered for a Sunday delivery and ordered a sunflower bouquet. I called on Monday and was told they were being delivered that day. After 6 pm, the flowers were left, and they weren't at all what I ordered and were, according to the recipient, "worse for the wear." The recipient thanked me "for the thought behind the flowers." I paid nearly $70. $50 for the arrangement and the rest was service charges. I reported to my credit card. The photo below shows what I ordered vs what she received: bright happy flowers vs. drooping, dying ones.

This is the WORST company I have EVER dealt with, it actually blew my mind how terrible the customer service is. The company does not care about your business, you spend a lot of time on call back, on hold and being redirected to different people. After 4 days of trying to place my order and pay for my vow renewal ceremony bouquets and boutonnières. I received a call on the day of delivery hours before the event to say they were unable to fulfill my order and that I would receive a full refund. Left scrambling to find somewhere else last minute. I never did receive the refund I am still trying to fight for my money back. They have since emailed me saying they have cancelled my order as per my request- which I had never done as I had not asked for it to be cancelled I was told they couldn't deliver. I don't understand how hard it is to issue a refund when it's so easy to take your money when ordering. I can imagine it will take me days and a million phone calls to even try to fight for my refund. I do not recommend this company to anyone. I would give them 0 stars if I could. If you want flowers done right with a company who cares about your events and business contact Wild Bloom Floral Design Tofino they will not disappoint.

We called Blossom Flower Delivery this morning for flowers and were told they would be delivered today. We also asked if they were a local florist or a service that used other florists for the actual delivery. We were told they were the florist that would make the delivery.

Well, the flowers were never delivered, and they refused to tell us where they are located, leading us to conclude they are not the florist that makes the actual delivery. We should have investigated them before contacting them. What a scam.

I ordered an arrangement to be sent last weekend. Not only did Blossom share the purchase receipt with the gift recipient but they sent the wrong arrangement which was full of dead and moldy flowers. Their customer service was not available over the weekend so there was no opportunity for a quick resolve. Then, finally when I got ahold of them the next Monday they offered me a 30% CREDIT for another purchase. Yeah right!

I left a bad review a couple of weeks ago because it really was a very frustrating experience with flowers never being delivered. I would not use this company because they are definitely just a call center. However, I did want to say that they did process my full refund. I was very surprised and grateful and just wanted to put that out there to be fair

Ordered dozen roses to be delivered at my wife's place of work for our anniversary - and paid $6 extra for expedited delivery. Was never delivered. Now trying to get my money back - good luck with that! MY FAULT for not first reading the reviews.

This company is CRAP! Paid for same-day expedited service by 1PM. They didn't even tell me it was going to be late or the next day. The promo code did not work (from my email entry and my Anti-Virus blocked 8 tracking attempts from them). They called to say my phone number was not right (yeah, called me). I looked and it was correct on the order email. I used their chat option but nobody ever replied (hours) even though it said they read it. Their order email had a tracking option but the hyperlink did not work. Customer service was very nice but what's the point if the product and other service options stink. My order was for an anniversary and not I have to figure out another method. SIGH. Where do I give this company 0 stars?

I ordered flowers on a Friday morning to be delivered the following day for a family member.(It was important to me to have the flowers delivered on the birthday of our family member, because I was going to be out of town and unable to visit on that day in person). I paid extra for the delivery to be made prior to 1pm. I received a text message and phone call after 1:30 pm that Saturday stating there were "supply issues" & the earliest they could deliver the order would be on Tuesday. (Yes, they wanted to deliver a birthday bouquet 3 days late). I will never attempt to do business with them again.
Of note, the florist that I usually use had that Saturday date blocked out for delivery. (This is how a business website should function.) The site for Blossom flower delivery indicated no such issue with the requested delivery date. To make matters even more appalling, their zip code is the same zip code that was requested for the set delivery. (Very close to one another.)
Please do not waste your time with this business.

I requested flowers to be delivered same day. They never sent the flowers. Spoke to customer service with no resolve for 3 days. Waste of time to deal with them. Try different florist!

Completely unprofessional, unacceptable, horrible customer service. Never delivered the order and couldn't even confirm the status. My mother ended up with no flowers in her birthday because of them.