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Bloomex AU

2.7

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Bloomex AU Reviews Summary

Bloomex is an online florist that offers same-day flower delivery in Australia. They also provide vibrant gifts and hampers for various occasions.

This summary is generated by AI, based on text from customer reviews

service
156
value
152
shipping
151
returns
127
quality
135

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Australia
1 review
0 helpful votes
Follow Ananta A.
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Placed order on 20 Feb. Called 2PM the next day to be told flowers had not been delivered but will be later on that day. Called again today, 22 Feb and was told order was missed. Seriously? When asked when I would be notified about this, they advised I will not be because they do not generally know about ithings like these until there is an enquiry from the customer. Not great customer service guys. They offered a refund, hopefully will get my money back. Customer service does not understand/speak English properly, which adds to the frustration when trying to get more information on why my order was missed. Definitely do NOT order from these people!

Date of experience: February 22, 2017
Australia
2 reviews
2 helpful votes
Follow Pat W.
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Ordered 3 x gifts for clients - info supplied was transcribed incorrectly and left us looking like idiots as it had a complete garbled name.
Contacted their "Australian" number seems company is based in Canada even though when you call it says Australia.
Delivery did not make it on time and asked for my enquiry to be escalated only to be verbally abused by someone called Megan.

Date of experience: December 19, 2016