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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,794 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Ordered the vertical blinds and had them within 1 week. Easy to install, and they look great! Ordering was easy on the website. The blinds are high quality, and beautiful!
Very helpful customer service! Glad we were able to get a fabric sample prior to ordering. Blinds fit perfect and were easy to install. What a difference! Looking forward to my next purchase!
I checked both this and another site before placing my order. Both offered discounts, but I chose Blindster.com because their discount saved me over $70! I received an email immediately upon placing my order. Then I received one saying my blinds were in production. Then 3 weeks later I was informed they shipped. We are happy with the end result! I will use them again when I'm on to my next project. My blinds are awesome!
We ordered blinds for a room we were renovating. The website instructions were clear and very precise. When we did not request a sample, they asked us to confirm our colour choice. The blinds arrived earlier than scheduled and we were very impressed with their quality and packing. The blinds were easy to install and instructions very clear. We can thoroughly recommend this company for your shade and blind needs.
Great value, great quality, and look great. Had a very delayed shipping apparently due to backlog, but representative very responsive and received extra discount in addition to great initial sale price. Would not hesitate to order again.
I have a dozen windows that needed blinds and they were all custom sizes. I got a quote from a reputable blind installation company and the estimate started at $2800. 00! For the same 'wood' 2" blinds with valance Blindster was $480.00! All I had to do was open the box and install. It was easy and the blinds look amazing.
I ordered about 26 blinds. Two of them were defective and 3 didn't fit because of my mistake in measuring.
I had an excellent costumer service experience and all 5 blinds were replaced for no cost to me.
I was given the web address by a co-worker. I loved the options, and the measuring instructions were great. I measured and ordered my blinds during a great sale. I received an email offering to send me samples. I received the samples, finalized my order and the blinds arrived within 2 weeks. I installed them and they look just great. Thanks so much!
The blinds turned out looking great after Blindster had to remake the order when Fedex lost the first shipment. The second set showed up slightly damaged (Fedex AGAIN) but at this point, we worked on them to get them to work instead of raising another issue that would make further delays.
Communication with Blindster was great and we're happy with the product.
Wish there were specific, hard copy instructions that came with order. I've installed many in my time, esp as a professional interior designer, but no idea how to figure out these brackets & install for my Premium, corded, top/down bottom/up, blackout, single cellualr. On-line no help either as my product not listed and pics, directions are minimal.
Aside from knowing how to install, unless professional installer, the shades are lovely. Will be interesting to see how long the plastic components & operating mechanisms hold up over time. No complaints re price & protection plan.
I also wish there had been better selection of pale off-white neutrals in the cellular shades.
I made sure that I had all of my measurements exact before I placed my order. The order arrived on my doorstep exactly when Blindster said it would. Customer Service answered every question I had before I placed my order, and putting up my new roman shade took 10 minutes. When and if I need to replace this new blind rest assured that I will be ordering from Blindster.com again!
Being a bonehead I did provide the wrong measurements, they made another blind with the correct measurements hassle free. Very much appreciate their understanding. The mistake was 100% mine and they were 100% awesome
From measuring to ordering to installation, it was super easy! Have more windows to cover, so will be back. Thanks for a great product and a simple ordering process.
Unfortunately, my contractor measured 2 of my windows wrong and we received blinds from Blindster that were 1/2 too big. I called customer service and within a few minutes, I had 2 new blinds coming my way, no charge- just a shipping charge as they were oversized 8ft windows. They really do replace blinds that are cut wrong no matter who made the mistake and in this case, the mistake was ours, not theirs.
I ordered 7 blinds, 4 were defective. One I was able to repair( couldn't raise or lower), the others the tilt adjustment didn't work. I won't order from them again.
I was pleasantly surprised--I was not sure what to expect as the prices were so low especially with the sale that was going on when I ordered my blinds and ordering online for something like this. I have four windows with odd sizes so needed custom sizing. They are beautiful and fit exactly as I ordered. My husband put them up and had no problem with that. The only complaint I have is that they should have been wrapped better for shipping--there was a dent in the top of one of the blinds but it was in a place that was covered by the valance so I did not need to return it. The dent was the fault of UPS as the box was smashed in and torn open--but better packing would have protected it.
Very pleased with the results. One of the colors was on back order and customer service was very open and keeping us informed every step of the way. The shades came in before the due date. The finish was excellent and the fit was practically perfect. Will use them again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem with your order.
It looks like we have sent out the parts that you need to fix this problem. If the parts don't work we will remake the blinds right away. I apologize for the inconvenience.