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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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From measuring to ordering to installation, it was super easy! Have more windows to cover, so will be back. Thanks for a great product and a simple ordering process.
Unfortunately, my contractor measured 2 of my windows wrong and we received blinds from Blindster that were 1/2 too big. I called customer service and within a few minutes, I had 2 new blinds coming my way, no charge- just a shipping charge as they were oversized 8ft windows. They really do replace blinds that are cut wrong no matter who made the mistake and in this case, the mistake was ours, not theirs.
I ordered 7 blinds, 4 were defective. One I was able to repair( couldn't raise or lower), the others the tilt adjustment didn't work. I won't order from them again.
I was pleasantly surprised--I was not sure what to expect as the prices were so low especially with the sale that was going on when I ordered my blinds and ordering online for something like this. I have four windows with odd sizes so needed custom sizing. They are beautiful and fit exactly as I ordered. My husband put them up and had no problem with that. The only complaint I have is that they should have been wrapped better for shipping--there was a dent in the top of one of the blinds but it was in a place that was covered by the valance so I did not need to return it. The dent was the fault of UPS as the box was smashed in and torn open--but better packing would have protected it.
Very pleased with the results. One of the colors was on back order and customer service was very open and keeping us informed every step of the way. The shades came in before the due date. The finish was excellent and the fit was practically perfect. Will use them again.
I have nothing but praise from my experience with Blindster. I made a mistake in the placing of my order and customer service was prompt to fix the problem and were very understanding. Blindster has a good product, fair price and fast service. I'll be ordering more shades from them.
Wasted my time. SOOOOO upset that after ME calling them 3 times to see where my order was they kept saying we are backed up dont worry you will have it on this date. Well a week after that date I called back again and they said sorry I"m not allowed to call the factory and bug them so I can't actually give you a ship date WHAT? Cancelled order. Never again!
I'm so sorry you had a problem with a delay in your order.
I am calling you direct to see what we can do to compensate you for your inconvenience.
Measured my window, ordered on line, received the blinds within a few days.
The blinds fit perfect.
Great price and quality product!
Great Selection of blinds. Easy to use site to make purchase. Quick delivery. Most of all, a superb quality blinds at a bargain price. Totally satisfied.
We love the double cell blinds. Have bought the single cell before and liked them but what a quality difference these are. I wish I could afford them for the entire house.
I was completely satisfied with my blind purchase. The staff was so helpful and my blinds look beautiful. I would definitely recommend them to my family and friends.
Such an easy experience. Chose this site after much research. So much information available on the site... including installation information, etc. Loved the free color samples. That allowed me to be able to choose what is best for my new kitchen!
I ordered 5 blinds and 1 was bent in shipping. I called customer service, sent a picture and had a new blind within a week.
Site easy to use. Phone questions answered with little wait. Delivers in reasonable amount of time. Problem is the blind hangs down lower on one side, nut hung straight and checked with a level. Need to call and see what can be done. Not the same quality a a Levelor, blind, but better than big box brands and good price.
Lower price than another site previously used. One blind fit perfectly. Other did not but we managed to hang it because we didn't want the hassle of a return and a delay
Products are pretty good but customer service is very good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem with your order.
It looks like we have sent out the parts that you need to fix this problem. If the parts don't work we will remake the blinds right away. I apologize for the inconvenience.