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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,794 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Beautiful cellular blinds
July 15, 2016

We like the cellular blinds we bought from Blindster.com. The quality is excellent, great price and speedy delivery. We will shop again with them.

We had a good experience and recommend Blindster.com. Without hesitation.

Date of experience: July 13, 2016
Illinois
1 review
0 helpful votes
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Exactly what I wanted
July 15, 2016

I read and followed the directions when I ordered and cannot be more pleased with the results!

Date of experience: July 13, 2016
Utah
1 review
0 helpful votes
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Great blinds
July 15, 2016

Easy to order - received blinds within a short time - they are so nice - easy to install and easy to clean

Date of experience: July 13, 2016
Georgia
1 review
0 helpful votes
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Perfect
August 14, 2016

My blinds are perfect! I received a call questioning the measurements I offered. The rep was very patient and helpful. They didn't have to take the time to call but I appreciate the extra effort. As a result I'm a satisfied customer.

Date of experience: July 13, 2016
Illinois
1 review
0 helpful votes
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Blinds
July 15, 2016

We ordered the least expensive blinds and are very satisfied with the fit and ease of installation. They also look very nice. My only criticism is one end of one blind sags a bit when in the open position. Not sure what to do about that. We have recommended your company to others and will order again... sometime.

Date of experience: July 13, 2016
Illinois
1 review
0 helpful votes
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Good Product, Great Service
July 14, 2016

Pleasant experience, Super customer service. They stand behind their products!

Date of experience: July 13, 2016
New Mexico
1 review
0 helpful votes
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This is an extraordinary company selling extraordinary blinds and they attend to any issues you may have during the ordering-buying process immediately.

Date of experience: July 13, 2016
Georgia
3 reviews
0 helpful votes
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Very Responsive
January 18, 2021

I needed to take advantage of their makeover policy. They were gracious and the remade blinds arrived yesterday. My browser kept wanting to insert the numbers in the measurement boxes and I initially ordered the wrong size because if this.

Date of experience: July 13, 2016
Colorado
1 review
0 helpful votes
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Fabric Vertical Blinds
July 14, 2016

Quick service, great product and easy installation. Only mistake I made was not getting the samples before hand to check color. A slightly darker shade would probably block more sun.

Date of experience: July 13, 2016
California
1 review
0 helpful votes
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Every thing they advertise is true, measuring is simple, product is quality, any assistance needed they are there for you, the install was a breeze. I would recommend this company, and their product 100%

Date of experience: July 12, 2016
Washington
1 review
0 helpful votes
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I have ordered twice from Blindster.com and was very very happy with them both times. Their instructions on how to measure your windows is easy to follow, their selection of product and prices is great, the quality is excellent, and we got our orders so fast. My husband said they are easy to put up too. I just went with basic pleated shades because I had a whole house of windows to recover when we bought an old condo, but when I can afford to upgrade to the top-down shades I will order from Blindster.com again. I can't say enough good things about them.

Date of experience: July 12, 2016
California
1 review
0 helpful votes
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Another great Blindster purchase
August 13, 2016

Easy to order. User friendly website. Good products.

Date of experience: July 12, 2016
Ohio
1 review
1 helpful vote
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No delivery
July 12, 2016

Waited 20 days and found out that my order still had not been produced. Cancelled the order.

Date of experience: July 12, 2016
Becky R. — Blindster Rep
over a year old

I'm so sorry you had such a bad experience.
Unfortunately, one of our factories is running late (only in premium cellular shades). This has been going on since the Memorial Day Holiday sale because of the high volume. I apologize for the delay and hope you will give us another chance.

Virginia
1 review
0 helpful votes
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I ordered the DELUXE LIGHT FILTERING DOUBLE CELLULAR SHADES for a large living room window. I was really impressed with the quality and ease of installation. I did mount the brackets incorrectly at first (diagram was just a tad misleading) but quickly figured it out. I chose the continuous loop lift cord and I feel it was a great choice. We were worried about extra rope/string hanging down and our dog getting caught up in it.

My Wife and I love these shades so much that we will be ordering the same ones for our other windows. Thank you for a great product

Date of experience: July 12, 2016
Nevada
1 review
0 helpful votes
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Missing parts
July 12, 2016

Harware was missing, but blindster.com made it right...

Date of experience: July 12, 2016
California
1 review
0 helpful votes
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Customer Service
July 12, 2016

The patience, generosity with their time to help in the selections, the window covering samples they provided, their pricing, and the friendliness were some of the attributes that stood out to me. I am single, I have never purchased window coverings. So I needed advise. Kelly, one of their customer service employees, listened and gave very helpful, thoughtful suggestions based on our discussion. What I got was a great fit for my home. I would HIGHLY recommend them.

Date of experience: July 12, 2016
Colorado
1 review
0 helpful votes
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Great value, not the best quality
July 12, 2016

Happy with fast ship and customer service, but the quality of what I ordered was a bit disappointing

Date of experience: July 12, 2016
Maryland
1 review
0 helpful votes
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Blind order for our sun porch
July 12, 2016

Absolutely wonderful. Arrived on time, one item was broken, but a replacement came as soon as I called. I will use you again!

Date of experience: July 12, 2016
Utah
1 review
0 helpful votes
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Great!
July 12, 2016

The products were everything I expected them to be. Very easy to install and work great. One of the bottom metal rails was damaged and they replaced it with no problem. I love my new window coverings.

Date of experience: July 12, 2016
Illinois
1 review
0 helpful votes
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Greay
July 12, 2016

Great product! Fast delivery! Amazing customer service!

Date of experience: July 12, 2016