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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Blinds look good and fit perfect.
July 15, 2016

Overall I am very pleased with the look and quality of the 7 blinds I ordered. The screws supplied were not very good quality and after breaking 4 in a row I decided to get some better quality ones from the hardware store. Other than that, I am pleased with my order.

Date of experience: July 15, 2016
Florida
1 review
0 helpful votes
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Good product but poor packing
July 15, 2016

These blinds are heavy and a thin cardboard box is not enough. As a result, they arrived damaged. Fortunately, the damage was on an area not visible. However, could have easily been on an area that would necessitate a return. Better packing, folks at Blindster, that's my recommendation.

Date of experience: July 15, 2016
Maryland
1 review
0 helpful votes
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Almost perfect
July 15, 2016

Great looking... for the most part. Exactly what I ordered. Only one complaint, the horizontal valance was scratched in the left corner. Wish it had been perfect.

Date of experience: July 15, 2016
Tennessee
4 reviews
0 helpful votes
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NIce blinds
July 15, 2016

Order took the time it said it would, blinds are real nice and easy to install.

Date of experience: July 15, 2016
Colorado
1 review
0 helpful votes
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5 star
July 15, 2016

The price was great and the quality is excellent. Installation has relatively easy. We even want to order more but will wait for another sale.

Date of experience: July 14, 2016
Illinois
1 review
0 helpful votes
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Missing pieces
July 15, 2016

I recently ordered another cell blind. When it arrived, I was missing a clip to raise the shade. Not only did I receive the one I was missing, but she sent me a replacement for one my grandson broke and a few extra.

Date of experience: July 14, 2016
Ohio
1 review
0 helpful votes
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Kitchen Door Mini Blind
July 15, 2016

I would have rated 5 stars because I really do like the blind and it was fairly easy to install. My only complaint would be for my application on a door, 'Hold Downs' were important. The blind came with them but the ones included were completely different from the instructions. The ones in the instructions showed there to be little extensions on the bottom ends of the blind that hooked under a hold down clip mounted on the door or surface. The hold downs that were included had the extensions on the clip but there were no holes on the blind for them to hook into. I had to drill holes to accommodate the pins in order for the holds downs to work. Either I received the wrong clips or the instructions need to be updated to show how to install the clips I did receive. Otherwise I love the blind and it works great for its purpose.

Date of experience: July 14, 2016
Virginia
1 review
0 helpful votes
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Great product
July 15, 2016

Very happy with my bamboo blind purchase. Fits perfectly and easy to hang. Have now ordered another one for one of the bedrooms at our beach house!

Date of experience: July 14, 2016
Ohio
1 review
0 helpful votes
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Extr wide patio door
July 15, 2016

Excellent.! I called the order in and all questions were answered. Good quality and fast delivery.

Date of experience: July 14, 2016
California
1 review
0 helpful votes
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Easy Blinding with Blindster
July 15, 2016

Installation was simple. Great ease of operation with the chain pull roller blinds. A couple minor hiccups but customer service was great and took care of it. A very good experience all around.

Date of experience: July 14, 2016
Illinois
1 review
0 helpful votes
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Wonderful
July 15, 2016

Originally there was a problem with my order because I had placed it on my I-pad and it failed to sync with Blindster but the customer service was very helpful to get my order in on time to receive the discount. There was a problem with a timely delivery, but again customer service responded immediately and my beautiful blinds arrived just in time to install before our 14 guests arrived for an extended stay. Great quality of blinds AND service. Will order again.

Date of experience: July 14, 2016
New Jersey
1 review
0 helpful votes
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Madison heights
July 15, 2016

Blinds were delivered however we are unable to use the want to open and close

Date of experience: July 14, 2016
Colorado
1 review
0 helpful votes
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Great Looing Blinds
August 15, 2016

Very pleased with our blinds. They were exactly what we were looking for at an afordable price! The size and color was just right. Will order again for another room we are doing over.

Date of experience: July 14, 2016
Colorado
1 review
1 helpful vote
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Horrible
July 14, 2016

Blinds sent to billing address instead of shipping address. 6 weeks later still don't have my blinds. Would not expedite shipping to correct address once they realized their mistake.

Date of experience: July 14, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry for the delay in delivery. You have every right to be upset. I will look into why your shipment was not expedited. Your order is scheduled to delivery tomorrow. I apologize for the mistake and thank you for your patience.

California
1 review
0 helpful votes
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2 1/2" Wood Blinds
July 15, 2016

We have had great service on line and with questions on our order. Staff was very helpful.

Date of experience: July 13, 2016
Wisconsin
1 review
0 helpful votes
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Perfect premium wood blinds
July 15, 2016

Customer service was great since I ordered during a sale but did not know what color of wood would match. They held my oder till samples came then I emailed them back with the color and my blinds came in a week at the sale price. My husband and I out them up without any issues and the look great!

Date of experience: July 13, 2016
South Carolina
1 review
0 helpful votes
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Blinds
July 15, 2016

A wonderful company to work with. My blinds were too short, probably my fault, and the company could not have been more helpful. They were replaced without any qyestion. I will definetly do business with them again, and will recommended them to my friends. Thank you for your understanding.

Date of experience: July 13, 2016
Virginia
1 review
0 helpful votes
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Momma's happy!
July 15, 2016

We've not had since building our home a covering on the utility room window, as it doesn't get direct sunlight. A few weeks ago, my wife said she would like to get a shutter for the window.

Having successfully purchased blinds previously from Blindster, I went to the website to look at the company's shutter offerings. After deciding which one we wanted, I called and talked to "James" (who I subsequently found out was one of the company principles). He made a couple of suggestions about the order form I had filled out on-line, and I hit the 'order' button.

Blind arrived several days earlier than promised, with all parts and instructions included in the well-packaged carton. Installation was relatively quick and easy. All one needs is basic carpentry knowledge, the recommended tools, and the ability to follow the easy directions.

Blind looks great, fits perfectly, and operates smoothly. MOMMA"S HAPPY! Highly recommend this product and this company!

Date of experience: July 13, 2016
Virginia
1 review
0 helpful votes
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Beautiful cellular blinds
July 15, 2016

We like the cellular blinds we bought from Blindster.com. The quality is excellent, great price and speedy delivery. We will shop again with them.

We had a good experience and recommend Blindster.com. Without hesitation.

Date of experience: July 13, 2016
Illinois
1 review
0 helpful votes
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Exactly what I wanted
July 15, 2016

I read and followed the directions when I ordered and cannot be more pleased with the results!

Date of experience: July 13, 2016