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At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Took care of Business immediately, thoroughly & in a quick time frame.
I made an error in measuring my blinds and expected I would have to pay for replacement but found there was a nominal charge instead. CS rep very helpful.
Thank you for your feedback, Linda! We’re so glad our customer service team was able to help with your replacement and that the process was easy. We know mistakes happen, and we’re happy we could make sure you end up with the perfect fit!
Custom Cordless Faux Wood Blinds (2-inch slats, White finish) for a home office. The website made measuring and ordering effortless, with clear options—plus free shipping. They arrived in under two weeks, perfectly packaged, and installed in just 30 minutes with spot-on fit and smooth operation. The high-quality look sealed the deal. Blindster delivers affordability, ease, and top-notch results—I'll definitely be back for more in teh future
We really appreciate your kind words, Justin! It’s great to know your blinds arrived quickly, installed easily, and look fantastic in your home office. We’re so happy you had such a positive experience with us, thank you for choosing Blindster!
Communication with Cindy was amazing dealing on phone or email extremely supportive and reactive.
Very professional company to deal with Ordered 5 blinds over the past 3 months
Would highly recommend this business if you are in the market for new blinds
Very happy customer!
Thank you so much for the kind words, Andy! We’re thrilled to hear you’ve had such a great experience and that Cindy was able to provide amazing support. We truly appreciate your continued business and recommendation!
I had ordered the incorrect size and was offered a remake free of charge ~ unheard of!
We really appreciate your review, Sarah! Our goal is to make things as easy as possible for our customers, so we’re thrilled you had such a positive experience. Enjoy your new shades!
I have a Blindster blind that is years old. The plastic rail clip broke. I didn't even know if Blindster was still in business. Not only are they still in business, but real, live people helped me out over the phone and email. The order was an old one, but Vincent looked it up and found the part I needed in stock. He and Crislyn were exceptional! They sent me a new part, at no cost, and even followed up to make sure I received the clip.
I haven't seen this level of help in years from any business I deal with. I will definitely do business with Blindster in the future. And, I will promote them to anyone! Ps. I rarely write reviews for any product They deserve the 5 stars and the time it took to write this.
Barbara, we can’t thank you enough for such a thoughtful review! We’re so happy that Vincent and Crislyn could provide the care and follow-up you deserved. Your feedback means the world to us, and we’re thrilled to know you’ll continue choosing Blindster. Thank you again for your trust and for sharing your experience!
Contacred Blindster for a warranty issue with a blind we have had fir about 4 years. We are so happy the results were favorable.
Steven, thank you for your review! We’re thrilled to hear that Crislyn provided great support and that your warranty issue was resolved. We truly appreciate your feedback and are glad we could help!
I contacted customer service for advice on measuring for a bow window, and the people I spoke to were friendly and helpful. The blinds arrived quickly and were packaged well, and I'm very happy with the overall result.
Thank you so much, Elisabeth! We’re thrilled to hear that our team was able to help you with your measurements and that you’re happy with your shades. We appreciate your kind words and we're so glad you're happy with the final result!
I had a issue with a component of my window treatment that wasn't caught by Quality control. Customer service was excellent and made it right.
Caleb, we really appreciate you taking the time to share your experience. We’re happy our team could address the issue quickly and ensure everything was taken care of. Thank you for choosing Blindster!
I emailed them needing replacement brackets since we moved our blinds from one window to another. And i literally heard from them within 24 hrs and had replacement brackets delivered in a week!
Thank you so much, Jenna! We’re thrilled to hear our team was able to help you quickly with your replacement brackets. We really appreciate your kind words and are glad you had a great experience with our customer service!
I heard about Blindster from a referral because we needed blinds for our upstairs windows. The selection was great. There were comprehensive videos showing all the products and their features. The prices were very reasonable. I ordered my blinds but we were not able to install them immediately. 4 weeks after they sat in my entryway waiting for our installation I realized I'd ordered the wrong kind (my fault). Called their CS who were super helpful, friendly and worked with us to get the blinds I'd originally wanted with only the shipping costs added on. This was above and beyond what a company has to do and I'm so grateful because I'm getting what I really wanted. 5 stars and extra points for their CS who were wonderfully helpful, quick and friendly. I'd recommend them to all my friends and family.
Thank you so much, Alexa! We’re thrilled to hear that you had such a positive experience with our customer service team and that we could help you get the shades you really wanted. We truly appreciate your kind words, recommendation, and 5-star review!
I ordered some blackout blinds for my back porch. For some unknown reason, I ordered two blackout blinds and one solar shade. I was not happy. I decided to try to get by with what I had ordered since I was the one at fault. A few months later, I could stand it any more and decided to bite the billet and just order a whole new black out blinds. I called in and spoke to Mayra. She was so wonderful in helping me to ensure that I ordered the right blind and even went to management on my behalf and
Got the incorrect blind credited back to me. I must say the Mayra, and Vincent provided a great experience and outstanding customer service. It was a real pleasure dealing with them. Today, good customer service is hard to find but Blindster is phoenominal.
Lee, we can’t thank you enough for taking the time to share your experience! We’re so glad Mayra and Vincent were able to assist and make sure everything turned out perfectly. Your feedback means a lot to us, and we’re grateful to have you as a Blindster customer. Thank you for choosing us!
I felt inclined to write this review because of the SUPERB professional assistance I received from Lizzy, a Blindster customer service representative, as well as the quality of Blindster shades covering six large windows in my home. I was extremely impressed with Lizzy's patience and product knowledge, which resulted in the proper installation of my Blindster remote controlled motorized shades. Lizzy spent over an hour on the phone with me until the shades operated perfectly. With her experience, knowledge and patience, I came away very grateful for a customer service experience that topped any that I have ever received! Thank you Lizzy and Blindster, and I will definitely recommend your products and service to others. Fritz
Fritz, we can’t thank you enough for sharing such kind words! We’re so happy to hear that Lizzy provided the exceptional support and patience that made your installation a success. We’re grateful for customers like you and appreciate you taking the time to recommend Blindster. Enjoy your shades, and thank you again for your trust and support!
The title says it all. Even with great companies things happen, it's how the company handles the issue that counts. I ordered three motorized blinds and one was off just a bit. Customer service walked me through getting it set correctly and it was a super easy fix.
Thank you so much for your thoughtful review, Colleen! Sometimes things happen, and we’re so glad our customer service team was able to get everything working perfectly for you. We truly appreciate your kind words and are happy to hear you’re enjoying your motorized shades!
I had an issue with my blinds that when rolled up were crooked. After some very responsive troubleshooting with support, they remade them under the warranty. Would highly recommend!
Hi Jenn, we’re so glad to hear that our team was able to take care of you and make things right! Your satisfaction means a lot to us, and it’s great to know you’d recommend our company. Thank you for sharing your experience and for choosing us!
Messed up measurements pretty badly, Blindster support was amazing. They helped me through the steps to get the correct measurements and then because I had the gurantee we were able to replace them. They are amazing company.
Thank you for your kind feedback, Nanc! We’re so glad our customer service was able to help you through the measuring process and get everything corrected under our guarantees. We’re happy we could assist with your order and look forward to helping you again in the future!
She's great had to find out if Blindster could do a special measure for me and it went through.
Thanks for sharing! We’re so glad Jasmine was able to help with your special measurement and make sure everything worked out.
Blindster's shutters are outstanding. Installation is so easy. They look great. But best of all is the customer service. They go well beyond the call of duty to make sure customers are happy. Kim, in particular, was exceptionally helpful. I've now put their shutters on two houses. If I move again, Blindster is coming too!
Thank you so much for sharing this wonderful feedback Justin! We’re thrilled to hear that you’ve trusted Blindster for two homes already and that our shutters (and our installation process) have exceeded your expectations. We’ll make sure Kim sees your kind words; she’ll be so glad to know she made a difference.
And since you’ve been such a loyal customer, we wanted to remind you: we have a referral program! If you share Blindster with friends or family, they’ll get rewarded, and so will you when they place an order. It’s our way of saying thanks for spreading the word.
We purchased blinds for our home four years ago. After four years of continual use one of the parts broke on one set of blinds. I reached out to support so I could order the correct replacement set of blinds. They researched my account, found the warranty I had forgotten about and after a little more searching, found that they could send us a replacement part instead of having to start from scratch. The part worked perfectly and the blinds are back in the window. Excellent customer service.
Thank you, Flannery, for sharing your experience. It means a lot that you trusted us even years after your purchase. We take great pride in our Blindster Protection Plan and Guarantee, and we’re always here to help whenever you need us.
Made a mistake with measurements and got easy replacement without any problems!
Thank you, Michal, for your kind words. We’re glad we could help make the replacement hassle-free and appreciate you taking the time to share your experience. Looking forward to assisting you again in the future!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much, Christopher! We’re glad Vincent was able to take care of everything promptly and thoroughly for you. Your satisfaction means a lot to us!