Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blindster

Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
grey stargrey stargrey stargrey stargrey star

Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
2 reviews
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Remodel Jan
November 10, 2025

All in All it was good,
I do notice a little sagging in blind slats

Date of experience: November 10, 2025
Blindster C. Blindster Rep
5 months ago

We appreciate your review, Michael! It’s great to know you’re generally happy with your blinds, though we’re sorry about the sagging you’ve noticed. Our customer support team would be glad to review the issue and help find a solution. Please don’t hesitate to reach out to us at https://www.blindster.com/contact-us. We're always here to help!

California
1 review
0 helpful votes
Follow Jeffrey R.
Unfollow Jeffrey R.
Share Review
Report Review

Better late than never
November 10, 2025

I had expected my blinds several days before they actually arrived. Once here, everything was fine.

Date of experience: November 10, 2025
Blindster C. Blindster Rep
5 months ago

Jeffrey, thank you for your honest feedback! We’re glad to hear everything arrived in good shape and that you’re happy with your blinds. We appreciate your patience and understanding!

Arizona
1 review
0 helpful votes
Follow doug F.
Unfollow doug F.
Share Review
Report Review

Blinds for my cabin
November 10, 2025

Sent them my measurments, picked the style, and they sent me the blinds I wanted. They fit perfectly. I have a few more windows to cover and I will definitely be using Blindster.

Date of experience: November 10, 2025
Blindster C. Blindster Rep
5 months ago

Doug, thank you so much for sharing your experience! We’re thrilled the blinds fit perfectly in your cabin and look forward to helping you with those remaining windows anytime. It means a lot to us that you trust us. Thank you for choosing us!

Virginia
1 review
0 helpful votes
Follow DINAH H.
Unfollow DINAH H.
Share Review
Report Review

Wonderful Product
November 10, 2025

Had no trouble navigating the website; loved the different color and style choices. Purchased five 2" faux wood blinds for our new home, and they look beautiful! Had no problem installing them. Would highly recommend.

Date of experience: November 10, 2025
Blindster C. Blindster Rep
5 months ago

Thank you for your lovely feedback, Dinah! We’re so pleased to hear the faux wood blinds exceeded your expectations and that installation was smooth. We look forward to helping with any future window project you may have!

Wisconsin
1 review
0 helpful votes
Follow ariel e.
Unfollow ariel e.
Share Review
Report Review

Great products, Excellent service
November 8, 2025

I had a product that had an issue well after I had purchased it and Blindster corrected the issue with no hassle. I am a fan for life, thanks so much.

Date of experience: November 8, 2025
Blindster C. Blindster Rep
5 months ago

We really appreciate your wonderful review, Ariel! It’s great to hear that our team was able to make things right for you without any hassle. We’re so glad you’re happy with both the product and the service. Thank you for choosing Blindster!

Wyoming
1 review
0 helpful votes
Follow Shari K.
Unfollow Shari K.
Share Review
Report Review

Perfect fit and simple installation
November 8, 2025

I wanted to refresh my window covering on my French doors because my drapes were worn and dated. The cellular blinds from Blindster were just the update I needed. Clean, modern, easy to operate. It took mere minutes upon unboxing to install both shades (with just a cordless drill and driver). And they look great.

Date of experience: November 8, 2025
Blindster C. Blindster Rep
5 months ago

Shari, thank you so much for sharing your experience with the cellular shades and their effortless installation. Your appreciation means a lot to us, and we’re thrilled that your French doors look refreshed and modern. Thank you for choosing us!

New York
1 review
0 helpful votes
Follow Scott M.
Unfollow Scott M.
Share Review
Report Review

Honeycomb shades
November 7, 2025

Site was easy to manage and enter measurements, shades came quickly, all measurements were spot on. One shade had a small color spot. Contacted customer service and had a resolution within 24 hours, new blind being shipped. Great experience and will recommend to all of our friends.

Date of experience: November 7, 2025
Blindster C. Blindster Rep
5 months ago

We really appreciate your review, Scott! It’s great to know our website made ordering easy and that your shades arrived just as expected. We’re sorry about the small spot, but glad our team could get that resolved for you so quickly. Thank you for recommending us!

Texas
1 review
0 helpful votes
Follow Harry P.
Unfollow Harry P.
Share Review
Report Review

Great Company
November 7, 2025

Loved the website for its ease of use. The shutters and blinds fitted perfectly. Shopped hard and they had the best pricing.

Date of experience: November 7, 2025
Blindster C. Blindster Rep
5 months ago

Thank you so much, Harry, for your kind words and for choosing us! We're delighted to hear the shutters and blinds fit perfectly and that you found value in both the website and pricing. Your support truly means a lot to us.

California
1 review
0 helpful votes
Follow Antonella G.
Unfollow Antonella G.
Share Review
Report Review

I made a mistake on my order and Customer support assisted me immediately with a great solution. Great products, great company

Date of experience: November 6, 2025
Blindster C. Blindster Rep
5 months ago

Antonella, thank you so much for your wonderful feedback! We’re truly glad we could resolve your order quickly and that you’re so pleased with both the products and our support. We appreciate your kind words and look forward to assisting you again in the future.

Colorado
1 review
0 helpful votes
Follow Steve C.
Unfollow Steve C.
Share Review
Report Review

Jessica(Service Rep) was exceptional!
November 7, 2025

I had a need that required a little bit of effort across several days. She remembered me and got things done, connecting correspondence across several parties. It is so rare to see this in customer service these days.

Date of experience: September 16, 2025
Blindster C. Blindster Rep
5 months ago

We really appreciate your thoughtful review, Steve! It’s wonderful to know that Jessica went above and beyond to assist you and keep everything on track over several days. We take pride in offering that level of personal care, and your feedback means a lot to us!

New York
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

Great working with you
November 7, 2025

Accommodated my needs and Jasmine was extremely positive, helpful and thorough.

Date of experience: November 7, 2025
Blindster C. Blindster Rep
5 months ago

We really appreciate your feedback, Michael! It’s wonderful to hear that Jasmine provided such thorough and helpful service. We’re always happy to provide our customers the best experience and we’re glad your experience reflected that!

California
1 review
0 helpful votes
Follow Cheryl M.
Unfollow Cheryl M.
Share Review
Report Review

Beautiful Blinds
November 7, 2025

Ordering and installing was a snap. These blinds are elegant. Our booknook is beautiful and inviting.

Date of experience: November 7, 2025
Blindster C. Blindster Rep
5 months ago

Thank you so much, Cheryl! We're thrilled to hear the shades have made your space such a cozy and inviting spot. If you ever need anything else, we're always here to help!

Pennsylvania
1 review
0 helpful votes
Follow Jon B.
Unfollow Jon B.
Share Review
Report Review

Standing behind what they sell
November 6, 2025

Well, I measured the opening for the roller shade to within 1/16 of an inch, when I received the blind, it didn't fit. After I rechecked my measurement, it was correct. Since they deduct a fraction off of the blind width for a tight fit, I figured they just measured wrong. They have guarantee that it will fit; so they remade it and sent me a new one. Excited to receive the new one, I went to mount it, nope, it doesn't fit. We exchanged many emails, I took photos of the opening, my measurements and tried to explain the problem. Blindster wants a tight fit, so on the third blind, I decided to round down 1/8". Not sure they would make a third blind, I asked for a third remake, and they sent it. Not many companies would do that. The third time was a charm; we have a perfect fit. While it took weeks to get this right, they made sure I was satisfied! They are dedicated to the customer, and I will have no reservations to use them again. Their prices are also pretty good. Thanks for the support Blindster!

Date of experience: October 14, 2025
Blindster C. Blindster Rep
5 months ago

Jon, thank you for sharing such a thoughtful and detailed experience with us. We truly appreciate your patience and are glad we could ultimately deliver the perfect fit to meet your expectations. Your trust and kind words inspire us to keep standing behind everything we provide!

Virginia
1 review
0 helpful votes
Follow Jan R.
Unfollow Jan R.
Share Review
Report Review

Customer service was great!
November 6, 2025

Mary was extremely professional and friendly in assisting me reorder one of my blinds that needed replacing. How lovely to have an old-fashioned, pleasant customer service experience.

Date of experience: November 6, 2025
Blindster C. Blindster Rep
5 months ago

We really appreciate your kind words, Jan! It’s great to hear that Mary was able to assist you with your reorder and make the process such a pleasant experience. Thank you for choosing Blindster.com!

Idaho
1 review
0 helpful votes
Follow Debbi S.
Unfollow Debbi S.
Share Review
Report Review

Easy to order and GREAT prices!
November 6, 2025

Shopping for the right blind was easy with the well done website. The prices were awesome.

Date of experience: November 6, 2025
Blindster C. Blindster Rep
5 months ago

Debbi, thank you so much for your kind words! We're thrilled our website made your shopping simple and that the prices hit the mark. Thank you for choosing us!

Colorado
1 review
1 helpful vote
Follow Christine A.
Unfollow Christine A.
Share Review
Report Review

When I first moved into my house four years ago, I put up those temporary paper blinds until I figured out what window treatments I wanted. Well…four years later, it was time to finally put up real blinds (ones that aren't held up with thumbtacks…). I got the easy mount no tools mount and the deluxe honeycomb blackout blinds from Blindster. I am so incredibly happy with these! It took about 15 minutes to put up, from start to finish, and the blinds fit perfectly and are easy to move up and down. I also really appreciated the included instructions and the how-to videos on Blindster's website. The items shipped really quickly, too (delivered within 1.5 weeks). I plan to get more of these for other rooms in the house!

Date of experience: September 29, 2025
Blindster C. Blindster Rep
5 months ago

Thank you so much, Christine, for sharing your fantastic experience and thoughtful feedback! We’re thrilled to hear the handy installation process and quick delivery made such a difference, and we appreciate you choosing us to help enhance your home. Looking forward to assisting with those other rooms soon!

Virginia
2 reviews
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Share Review
Report Review

One of my best purchases
November 5, 2025

The only company to offer an extra wide too-down bottom-up shade - and they offered it in a motorized version! I am so pleased with this purchase and the shade works flawlessly. Thank you for a great product.

Date of experience: November 5, 2025
Blindster C. Blindster Rep
5 months ago

Thank you, Charles, for sharing your thoughtful feedback. We're thrilled to hear the shade is working perfectly and that you're happy with your purchase. It means a lot to us to know we could provide exactly what you needed.

New York
1 review
0 helpful votes
Follow Cara H.
Unfollow Cara H.
Share Review
Report Review

I ordered 2 Roman shades for my dining room window. I was so happy with the quality of the fabric and the ease of installation! I would definately use this site again!

Date of experience: November 4, 2025
Blindster C. Blindster Rep
5 months ago

Cara, thank you so much for your wonderful feedback! We're thrilled to hear you’re happy with your Roman shades and that installation was simple. It means a lot to us that you would order from us again, and we look forward to serving you in the future!

Arizona
1 review
0 helpful votes
Follow Michel C.
Unfollow Michel C.
Share Review
Report Review

Thank you Mary!
November 4, 2025

I called in as I was insecure about placing my order without reviewing it with Blindster. Mary was the customer service rep that I reached. She was extremely helpful and patient. I placed my order with her and left the call knowing I had received excellent service. Mary is asset to your company and through her I know Blindster is focused on giving their customers the support they need. Thank you!

Date of experience: November 3, 2025
Massachusetts
1 review
0 helpful votes
Follow Teri G.
Unfollow Teri G.
Share Review
Report Review

Zebra blinds
November 4, 2025

I put Zebra room darkening shades in my bedroom. They are beautiful. Took my bedroom to a whole new level.

Date of experience: November 4, 2025
Blindster C. Blindster Rep
5 months ago

Thank you so much, Teri! We’re thrilled to hear the room darkening zebra shades have transformed your bedroom and elevated your space. Thank you for choosing us!