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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Minnesota
1 review
0 helpful votes
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Top down shade
August 29, 2016

It was good. There was a little crack in the head of the plastic

Date of experience: August 29, 2016
Georgia
1 review
0 helpful votes
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Awesome
August 29, 2016

Had a great experience. We received a quality product in exactly the amount of time that was suggested

Date of experience: August 29, 2016
New Jersey
1 review
0 helpful votes
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Great until late...
August 29, 2016

Great phone sales person. Production and delivery killed the experience.

Date of experience: August 29, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry our delivery time was not what you expected. I do show that your order was a couple of days late in shipping. We make every effort to show estimated production times that are accurate. Unfortunately, the plant was experiencing some minor delays around this time. I will call you to see what we can do to compensate you for your late delivery.

Florida
1 review
0 helpful votes
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Ew blinds
August 28, 2016

I like the blinds very much!. They arrived quickly, the people I talked to a couple of times were very helpful. I don't like the way the pulls are all at different levels when the shades are down. Also where the 2 strings meet into one are showing on some shades and not on others.

Date of experience: August 28, 2016
Texas
2 reviews
0 helpful votes
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Our blinds were delivered quickly and fit perfectly. There was one blind out of the six ordered that did not work correctly. I notified customer service and they immediately sent a replacement. No need for me to return the damaged one. Price was great too! Love this company!

Date of experience: August 28, 2016
Texas
1 review
0 helpful votes
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Perfect!
August 28, 2016

Been looking for a faux wood blind without the cheesy fake finishes. After ordering the free samples we found an oak finish similar to our replacement windows. We hung them about 3 weeks ago and what a difference they made to our windows! They are perfect and easy to open and close! Def would order again and again!

Date of experience: August 28, 2016
California
1 review
0 helpful votes
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Happy with Blindster!
August 28, 2016

The blinds arrived well-packaged and in great condition; they are of excellent quality, were easy to install and look fabulous. The cat should not be able to destroy these, as he did some vinyl ones.

Date of experience: August 28, 2016
Germany
2 reviews
0 helpful votes
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Loved my blinds!
August 28, 2016

The ordering was easy, the price great, the product arrived quickly and well package, but best of all the blinds fit perfectly and looked great! I will definitely be ordering more blinds in the future.

Date of experience: August 28, 2016
Virginia
1 review
0 helpful votes
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The header was too short.
August 28, 2016

The quality of the blinds was nice. They installed well. The header for one was too short.

Date of experience: August 28, 2016
Louisiana
1 review
0 helpful votes
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Would definitely recommend this company. Quality merchandise. Love my blinds!

Date of experience: August 28, 2016
California
1 review
0 helpful votes
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Excellent support and service.
August 28, 2016

I would recommend Blindster to anyone I know. Your
Products were packed very well to prevent damage during shipping. They fit perfectly and installed exactly as promised.

Date of experience: August 28, 2016
New Jersey
1 review
0 helpful votes
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Blindster Did Right By Us
August 28, 2016

After having a couple of faulty issues with blinds from Blindster, I wrote a complaint here. I was very pleasantly surprised that Blindster contacted me and refunded our monies. That goes a long way with me. Thank you, Blindster. We will do business with you again.

Date of experience: August 28, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you are having problems. I don't believe I have the correct information for your order, there was no indication that you had called us to replace your defective shades. All of our products are covered by a limited lifetime warranty against manufacturing defects. I will call you right away to get this resolved.

North Carolina
1 review
0 helpful votes
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The brackets did not match up with the holes in the blinds. I had to drill into the headers to extend the opening.

Date of experience: August 28, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem installing your bamboo shades. I will call you to make sure everything is resolved.

Texas
1 review
0 helpful votes
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As Advertised
August 28, 2016

My third order from Blindster and I'm perfectly satisfied.

Date of experience: August 28, 2016
Utah
1 review
0 helpful votes
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Just what the wife ordered
August 28, 2016

We received the blinds right on time and they fit perfectly. One of the blinds had a slight issue on the tilt up. I asked about it and they shot a new blind out immediately.

Date of experience: August 27, 2016
New Jersey
1 review
0 helpful votes
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Awesome Blinds!
August 28, 2016

I ordered 3 blinds; 2 faux wood, and one sheer shade and am very happy with the product. Good quality for a great price! Their customer service is noteworthy as well! One of my valences came stained, however they promptly shipped me a new one after I provided proof with a picture. Overall I am very satisfied.

Date of experience: August 27, 2016
New York
1 review
0 helpful votes
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Nice looking
August 27, 2016

I had an issues where the blind was originally cut too short. I sent Blindster photos and immediately they reordered a new blind did not put me through the hassle of resending the old one and expedited my new blind which fits perfectly.

Date of experience: August 27, 2016
Indiana
1 review
0 helpful votes
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I ordered 7 sets, most of which were wider than 5 ft. The tracks, vinyl and controls are very high quality. I had a minor issue with the length of one valance, but they worked with me diligently until I was satisfied. This company is top notch!

Date of experience: August 27, 2016
Illinois
1 review
0 helpful votes
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Five-Star Plus
August 27, 2016

I only purchased one blind for my kitchen, but it is exactly what I wanted, looks and operates perfectly and only cost half of what I would have had to pay locally. Great job - - thanks!

Date of experience: August 27, 2016
New Jersey
1 review
0 helpful votes
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I Love Blindster!
August 27, 2016

Every blind fit perfectly. My neighbors and I were all affected by a flood in March 2016. I have told them all about my experience with Blindster, and they have all placed orders! Super happy with my choice! I did my entire house for less than $400.00.

Date of experience: August 27, 2016