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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Texas
1 review
0 helpful votes
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Great company to work with
August 27, 2016

My blinds are beautiful, went up pretty quick once we figured out what we were doing. And when a mistake happened, Blindster sent us out replacements just like they said they would. They are always offering great discounts & we are very pleased with the product & price. Have ordered for our entire home & cost less than $2000. My mom had custom blinds done & hers cost $1000 PER ROOM! Love this company.

Date of experience: August 27, 2016
South Carolina
1 review
0 helpful votes
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The best
August 27, 2016

Amazing... perfect fit... great quality... would definitely recommend.

Date of experience: August 27, 2016
Massachusetts
1 review
0 helpful votes
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A very good blind
August 27, 2016

I called with the window measurement and 5 days later the blind came. It was easy to put up and fit perfectly.

Date of experience: August 26, 2016
Alabama
1 review
0 helpful votes
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Everything arrived OK. One blind was longer than the other. I removed the bottom slat and now they are both the same length.
I installed the first one, and it was the long one. When I installed the next one I realized that it was shorter. I had to un-install the long one, remove one slat to match the shorter blind and re-install it.
I patched up the holes and drilled new ones. Now I have to paint the patched holes to match the window.

Not a big problem. Blinds look good and work great!

Date of experience: August 26, 2016
Minnesota
2 reviews
0 helpful votes
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Excellent workmanship!
August 26, 2016

I really was happy with quality and workman ship of the blinds! I absolutely love them. They fit so nice-perfect!

Date of experience: August 26, 2016
Nebraska
1 review
0 helpful votes
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Pleased
August 26, 2016

Order came in expected time frame. Measurements were just what I ordered and the mounting brackets were correct. We owned a window covering business for over 30 years, now retired. It was probably easier for us than others because we were familiar with the product and the installation.

Date of experience: August 26, 2016
Idaho
1 review
0 helpful votes
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Difficult
August 26, 2016

Sent wrong size then made me jump through hoops to prove they were the wrong size!

Date of experience: August 26, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry this was such a difficult process. I apologize that the factory made a mistake on your order. Our main goal in asking for photos is to insure that we make sure we understand the problem. Thank you so much for your patience and understanding.

Arizona
1 review
0 helpful votes
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Very easy to order. Blinds were ready and shipped fast. Good quality, easy to install.

Date of experience: August 26, 2016
California
1 review
1 helpful vote
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FANTASTIC COMPANY
August 25, 2016

We ordered blinds for every home in our house, including our patio slider. The patio slider blinds showed up quite fast. The rest of the blinds were about a week later. All blinds fit our windows just perfectly. We had one blind, in our dining room, that was damaged in transit, by the shipping company. Blindster replaced it immediately. All we needed to do was send them a picture of the damage. What a wonderful company to do business with. No hassles, just great service.

Date of experience: August 25, 2016
Illinois
1 review
0 helpful votes
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Aluminum blinds
August 25, 2016

Perfect fit blinds. Installation is quite simple. I am very pleased with purchase

Date of experience: August 25, 2016
Minnesota
1 review
0 helpful votes
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Custom blinds
August 25, 2016

Ordering was easy and they arrived when expected. I am satisfied with the quality and the price was the lowest.

Date of experience: August 25, 2016
North Carolina
2 reviews
0 helpful votes
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Great blinds & customer service
August 25, 2016

The blinds are great, measurements were cut perfect, and customer service was great. When I need more blinds I will be ordering from Blindster.

Date of experience: August 25, 2016
California
2 reviews
0 helpful votes
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Wow
August 25, 2016

Excellent product, Excellent service. VERY satisfied!

Date of experience: August 25, 2016
Virginia
1 review
0 helpful votes
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Couldn't be happier
August 25, 2016

Blinds came in a timely manner. The aluminum mini blinds were perfect. The faux wood blinds did not have directions and I had to work with them a little bit but the end result was great!

Date of experience: August 25, 2016
Texas
1 review
0 helpful votes
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Easy install and look great
August 25, 2016

I really like these blinds and will be ordering 5 more to complete my house.

Date of experience: August 25, 2016
New Jersey
1 review
0 helpful votes
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Satisfied
August 25, 2016

We were very satisfied with the roller shades that we ordered and will definitely order from Blindster.com again.

Date of experience: August 24, 2016
California
1 review
0 helpful votes
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Extremely helpful and patient
August 25, 2016

Knowledgeable, patient and helpful customer service agent understood and answered all my questions and concerns. Helped me to understand what would be good options for my needs and why. I am extremely satisfied with my purchase and will get blinds here in the future.

Date of experience: August 24, 2016
Oregon
1 review
0 helpful votes
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Above and beyond
August 25, 2016

Blindster re-did my order when it was partly my fault. Linda at Blindster was so helpful and willing to get the blinds exactly right. I love the way they look in our home!

Date of experience: August 24, 2016
Oregon
1 review
0 helpful votes
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Customer service
August 25, 2016

The web site is complete and easy to use. What really impressed me is getting a very prompt reply to questions I had, all via email. I'm also very happy with he product I got.

Date of experience: August 24, 2016
Washington
1 review
0 helpful votes
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Great product and fantastic service
August 24, 2016

We ordered Roman blinds which are beautiful. When a piece of the hardware broke on one of the blinds, I contacted Blindster and they immediately made a new one free of charge and sent it right out. Fantastic service.

Date of experience: August 24, 2016