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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Missouri
1 review
0 helpful votes
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Cellular Blinds
August 7, 2016

I can only review on what we have installed and so far great! The single direction cellulars were very easy to install. Hubby did all three in less than an hour. We recently received second half of order, the dual direction or up and down cells are smaller in size and I will review these later.

Date of experience: August 7, 2016
Texas
1 review
0 helpful votes
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Faux Wood Blinds
August 7, 2016

The experience I had ordering the blinds was way better than trying to go through Home Depot or Lowes. I am recommendIng Blindster to everyone I know. It was a great pleasure doing business with Blindster!
The sales representatives were very professional, helpful & polite! My blinds were just like I ordered.

Date of experience: August 7, 2016
New Jersey
1 review
0 helpful votes
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Perfect fit and color
August 7, 2016

I purchased two large wooden blinds. When I began installing the hardware, I wanted to add an additional center support. I contacted Blindster and the customer service representative took care of having an additional support sent. They fit perfectly and look beautiful.

Date of experience: August 7, 2016
Wisconsin
1 review
0 helpful votes
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Shipping cartons damaged
August 7, 2016

Upon delivery we found that the carton was split in half from the top down the sides, after inspection we have not found and serious damage but there are some scratches on the surface of some of the cover fabric on the top of the units.

Date of experience: August 6, 2016
Minnesota
1 review
0 helpful votes
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First Try With Blindster
August 7, 2016

We had an excellent experience with Blindster! Quality product, easy to order and easy to install.

We are very pleased!

Date of experience: August 6, 2016
California
1 review
0 helpful votes
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Perfect!
August 7, 2016

Replaced old 1" wood blinds and what a difference it made. Love the way the new blinds look!

Date of experience: August 6, 2016
Arizona
1 review
0 helpful votes
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Premium Exotic Solar Shades
September 7, 2016

Great product selection, and prices. Easy to install. They look like fabric, let some sunlight in, but keep the heat out. I am very pleased.

Date of experience: August 6, 2016
California
1 review
0 helpful votes
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Man Cave Blinds
August 7, 2016

I needed blinds in my man cave before everyone showed up. Could not get them
In time from regular sources and ordered from blindster. They came quickly, looked great and were half the price of lowes or Home Depot.
Would do it again

Date of experience: August 6, 2016
Maryland
1 review
0 helpful votes
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Poor Quality Shades!
August 6, 2016

I ordered room darkening shades that arrived with frayed edges, and defects in the material throughout the shades. Even the pulls looked cheap! There's supposed to be a 60 day guarantee, but you either have to pay for shipping, approximately $40, or donate them, where there's a $45 fee attached, for crediting you. This is extremely unfair. What does satisfaction guaranteed mean? I don't think I will purchase shades from this company again.

Date of experience: August 6, 2016
Utah
2 reviews
0 helpful votes
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Good, but
August 7, 2016

Excellent website but never got updates on progress of shipping and head rail was slightly damaged. We covered it with the decorative piece that comes with it and it covered.

Date of experience: August 6, 2016
Texas
1 review
0 helpful votes
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Shades and blinds
August 7, 2016

Every single sales person was kind compassionate about their products and took time to treat me like I was their only customer. Every shade or blind ww received was a perfect fit and easy to install. Most of all they look beautiful!

Date of experience: August 6, 2016
Ohio
1 review
0 helpful votes
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Wouldn't buy anywhere else - EVER!
August 7, 2016

Had to get another set of blinds due to installation irregularities. Nominal replacement charges(less than new set of blinds). No problem! Great company to do business with.
Thanks!

Date of experience: August 6, 2016
Louisiana
1 review
0 helpful votes
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Honeycomb blinds
August 7, 2016

Received them in less time than expected. Easy to install, looks great.

Date of experience: August 6, 2016
Maine
2 reviews
0 helpful votes
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Sheer shades
August 7, 2016

These shades are great! Installation was east and the hardware a higher quality than others I have used in the past. I bought the 3 inch sheer shades. They are exactly what I wanted.

Date of experience: August 6, 2016
Colorado
2 reviews
0 helpful votes
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Our new blinds
August 7, 2016

We are amazed at the quality for the price.
Both of our orders have arrived in a timely manner and 100% correct.
The packaging is wonderful, as well!

Date of experience: August 6, 2016
Iowa
1 review
0 helpful votes
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Great product and service
August 7, 2016

The products are excellent. Very well made, very attractive. The samples made it possible to have a very good idea of how it would look. The units are perfect and look fantastic. Had a unique need and customer service was very helpful. Have used Blindster in two separate houses and an very pleased.

Date of experience: August 5, 2016
West Virginia
1 review
0 helpful votes
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Happy Customer...
August 5, 2016

Everything great. From the very personable and knowledgeable order taker to the easy installation and the high quality product.

Date of experience: August 5, 2016
Georgia
1 review
0 helpful votes
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Aluminum mini blinds
August 5, 2016

This is my 4th purchase of window coverings from Blindster and I am very happy as usual with my blinds. I will not go anywhere else for window coverings.

Date of experience: August 5, 2016
Michigan
1 review
0 helpful votes
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Nice blinds, slow service
August 5, 2016

Got our blinds and installed them with a little difficulty because the instructions were rather vague, not specific at all. Since my son is very handy, we figured it out logically. They work nicely, but received some Velcro looking pieces that we aren't sure what they're for- no mention in the instructions. May be for hold downs on windy days? Production took longer than expected in making them, so it took a couple weeks longer than anticipated.

Date of experience: August 5, 2016
Florida
2 reviews
0 helpful votes
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Perfect!
August 5, 2016

Exactly what I ordered! They fit perfectly. I'm extremely pleased. When I need more blinds, I know who I'm going to!

Date of experience: August 5, 2016