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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Besides having great selections of window coverings, their customer service excels over their competition -
We will shop Blindster again/
We adopted a new dog and it decided to eat some of the new blinds in our new home. I found the exact match and was amazed at the price. Blindster will be my go to from now on.
Ordered for a house warming gift. They were delivered later than originally scheduled, but Blindster voluntarily gave me a 10% discount, I didn't even have to ask for it. My Granddaughter really likes them and said that they were easy to install. She likes the top down bottom up feature.
Received my blinds timely. However, my contractor was running way behind so two months later realized that I had ordered the wrong type of valances. Took photos of the installed blinds and contacted Blindster to order replacement valances. They are handling at no charge. My error and they are not charging me!
By the way the blinds are high quality.
Thank you Blindster!
Best experience I have had buying blinds. Rate Blindster.com 5 stars
We are very pleased with the 16 blinds we ordered from blindster. Ordering was simply and they were shipped quickly. Installation was fairly quick as well. You can't go wrong with the Super Value Faux wood blind, they look great!
Actually I really like the roller shades. Will order more and I've referred my friend to you guys as well. Well priced!
I was in a rush and regret didn't get the color sample. It should be helpful.
Easy to use web site for ordering.
Received products a little slower than advertised and was awarded a percentage refund. I was not impatient so no problem for me. One item was damaged during shipment and that was taken care of pretty quickly. I will order more from them and would recommend them to anyone.
After having good experience with Blindster.com previously, we ordered a blind to replace one damaged by our parakeet. The experience was good as they still had our dimensions on file.
I ordered blinds from blindster for one room in my house to see how they were. We ended up reordered for almost every other room. They were easy to install and easy to order. They will happily send you samples of their products which makes it easier to decide what color to purchase.
Shades were sent a half inch shorter than we ordered. If they do this on every order they should tell you because I allowed for that myself. Very good quality shades just a little to short.
I would recommend Blindster to anyone I know. In fact my son just put in an order for 5 sets. They keep you in the loop as far as production and ship when they say they will. Great product too.
I ordered the wrong size cellular shade. Blindster.com has been to very helpful in trying to correct my error.
This was the second time we ordered blinds from Blindster and it will not be the last. They are very easy to work with if you need extra help with your order and the product you get is fantastic. This is one of the nicest companies I've dealt with.
My friend bought blinds and said how great they were and was she right I sent for samples and ordered them for all windows in my home love, love, love, them. All blinds fit perfect. Was not notified when they would arrive until after they weredelivered but they are worth the money and would recommend them to all my friends.
Had ordered blinds from selectblinds and they went up a lot when they went to the electric lift. Love the idea, but not the economy so I went with Blindster.com. Loved that they talked to me, then I submitted online and changed my mind about color. They Called me and suggested I really should get samples. I didn't want to but I was persuaded and I changed my mind again - and love the final result. They took a little longer than I thought, but just days and they checked on them for me and expedited them - all just so extremely polite and NICE. Two were a little too big, but I can't blame them - I am NOT great at measuring and hate that measure top, middle bottom - but I didn't even see, because my installer just trimmed them up and hung them while I was out. One was bent - also not blindsters fault - obviously crushed a bit in shipping, but my installer told me not to worry, the part that goes over the top rail would cover it and no one would know. Plus, he was thrilled those covers are magnetized, much easier to hang than the clip on ones we got with our other blinds. They look great and now we have privacy and can block the sun when it is late afternoon, or tilt them open for light and a look at the yard. Bravo - everyone was so helpful. PS, my first choice on the web was pretty much what I got; but some colors in the oaks are really different in the samples, so just get samples!
I bought 2" white faux wood blinds for my bathroom. There was a promo going on so I saved even more on their already low prices. Ordering was easy, they arrived on time and I love them! Will be ordering more in the future!
Excellent customer service. We had an issue with the shades being too long but the problem was resolved and we were compensated for the trouble.
Very satisfied with our plantation shutters and the customer service provided by James.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you aren't happy with your orders or our service. I apologize that you weren't contacted as promised. Our response is not computer generated, this was just a simple human error. We have now left a voicemail and an email for you.
I would appreciate it if you can contact us about your problems. Roller Shades are the hardest products to measure accurately. We would like to determine the problem and prevent any future errors on either side.
Thank you!