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At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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My husband and I were unable to install the window coverings after several tries. Blindster worked with us for several weeks to help us get them installed. Finally they recommended a company to install them for us. The windows now look beautiful.
I have had a most wonderful experience with this company and their employees. They truly care and have helped me measure and advise the size as well as protect my blinds with proper installing tips. I will order again and again. Thank you so very much!
Florence, your thoughtful words mean the world to our team. Thank you so much for trusting us!
Great product & Fair Prices! Plus above & beyond Customer Service!
Hi John. Thank you for the kind words. We are so glad the product, price, and service all met your expectations. Vincent will be happy to know his research and discount made your day.
My cat seems to have attacked a blind which left it in an undesirable state. My call to Customer *******@Blindster was helpful, kind and productive. Thank you for 1)finding my original order2)help with placing order to make a new replacement blind. Excellent lady!
Sally, thank you for sharing your story and wonderful feedback. We're so glad our team could help turn the "cat attack" problem around. We truly appreciate your kind words and look forward to assisting you whenever you need.
I looked awhile for outdoor porch blinds in stores & online with no luck. Then I came across Blindster. Exactly what I was searching for. Many great options, color choices & weaves. Prices very affordable too. Found 2 sets of blinds I loved! Didn't know it@ the time but I ordered a looser weave instead of privacy weave I had wanted. The blinds arrived & were beautiful but realized I ordered wrong ones. Darn! I called Blindster just to inquire if anything I could do about my mistake. To my total surprise, the customer service agent Vincent said he would help me reorder & get the original ones I had wanted! I could donate the ones I received & pay only $44 to ship the right ones to me! That is amazing customer service like I've never seen in my life. When they say they guarantee your happiness with your order, they aren't kidding & did so despite the order being my mix up. I couldn't say enough great things about this business & their outstanding customer service! & no, I'm not related to Vincent or anyone@ Blindster🤣.
Wow, what a review Mary! Thank you so much for sharing your Blindster adventure (and giving Vincent a hero moment!). We’re thrilled you found the perfect porch blinds and that our Satisfaction Guarantee came to the rescue when the mix-up happened. Big cheers for donating the first set 🙌 and no worries, we totally believe you’re not secretly related to Vincent. 😄
Enjoy your new blinds and all the porch time ahead. We’re always here if you need more blinds, more colors, or just another reason to call and chat with your “relative” Vincent!. 😄.
My representative was very knowledgeable, made few corrections and explained why, took the time to look up my old account so we both knew it was the correct order. She was definitely listening and paid attention to what I was saying. As I said before, excellent job.
Rosa, thank you so much for sharing your experience! It means a lot to our team. We truly appreciate your kind words and look forward to helping you again in the future.
Got the wrong blinds but with their customers satisfaction guarantee they were able to refund the money that I paid and I recorded the correct blinds. Very good customer service. Thanks, Don
Thank you so much, Don, It means a lot to know our customer service met your expectations!
We received a vertical blind and the measurements had been flipped. I thought I had mixed up the numbers. I ordered another blind making sure he numbers were correct then called blindster. The rep said no it was their fault and immediately put in a refund.
GREAT CUSTOMER SERVICE, thank you
Thank you, Bill, for giving us the chance to make things right. We're grateful for your understanding and thrilled that our team could resolve the issue quickly. Our customers’ satisfaction means everything to us.
Loved our zebra blinds as ordered, However, after 6 months some fraying occured on one side. After sending pictures Blindster sent me notification that they would remake the blind. Greatly appreciate their quick response and customer service!
Thank you so much, Stacie, for your kind words and for sharing your experience with us. We truly appreciate the opportunity to make things right with a replacement. Your satisfaction means the world to us. We don’t just want customers today; we want customers for life!
When I told Vincent my problem with my remote for my blinds he immediately made a case # and gave me the number to call and get help with my remote. Every thing went fast and well. I appreciated the help. I placed another order! Thank you
Thank you for sharing your experience and trusting us, Sheila. Vincent and the team are always here to help, and we’re happy everything was resolved so quickly. We look forward to serving you again soon!
When the shade I ordered arrived and I realized I gave the wrong length measurement, I didn't panic because I remembered Blindster's fit or free guarantee. I submitted my request to have a new blind made and was contacted by a customer service rep to confirm the measurements. It was effortless. Now my new shade is in production and I will recommend Blindster to everyone who wants window treatments.
Debbie, thank you sincerely for sharing your experience and trusting us to make things right with our Fit or Free guarantee. It’s wonderful to hear the process was easy and enjoyable. Your recommendation means a lot, and we look forward to helping whenever you need us again!
Vicent, (Blindster) service representative; was extremely professional and his main goal was to solve my problem with a solar roll-up screen. After Vicent, hear my situation, he came to a resolution that exceeded my expectations!
I will definitely reach out to Blindster for any future needs and let my family and friends know!
You can trust and have peace of mind! That Blindster truly stands by their products and commitment to excellence and customer satisfaction!
Carlos, thank you for sharing your experience and recognizing Vicent’s outstanding service. Stories like yours motivate us to keep raising the bar. We’re truly grateful for your trust and look forward to serving you, your family, and friends with the same dedication whenever the opportunity comes. Your satisfaction means the world to us!
I purchased blinds from Blindster a couple of times. The lates was in 2024. I moved a window to an add-on room and the brackets for the blinds got lost. I called Blindster, and Fernando (great customer service representative), was able to tract down my previous order, find the exact brackets and send them to me. Fernando was very curious and very interested in helping me solve my issue. The blinds that I purchased in 2024 still look like they did on day one of the install and I continue to get complements about them,
Theresa, thank you so much for your kind words and for recognizing Fernando’s dedication to helping you find the exact brackets your blinds needed. We're glad your blinds continue to look great and truly appreciate trusted customers like you who continue to choose us. We’re always here whenever you need assistance again.
I order my blinds. They were very fast to get them to me. When I miss measured they fixed it right a way. They are very helpful to on how to fix a problem Thanks
Thank you for your kind words, Mary. We’re happy everything was resolved quickly and look forward to working with you again.
The custom made blinds were perfect! They are well made and came quickly and were packed very well. I like the button lift as these were large heavy blinds. The wood is the perfect color and smooth finish. The price was great and the best I found anywhere for the quality. Highly satisfied customer.
Thank you so much for your kind words, Pam. We’re happy to hear that the wood blinds met your expectations in both quality and appearance. Your satisfaction means a lot to us!
We purchased many cellular shades from Blindster a few years back and have been very happy with the installation process, the look, and the functionality. Recently we had an issue with one shade and the Customer service provided was outstanding, they resolved the issue quickly and to our complete satisfaction. Will definitely be returning and recommending Blindster in the future.
Thank you, Efraim, for sharing your experience! We’re so glad your shades have been working well, and we truly appreciate your kind words about our customer service. We take great pride in making sure every issue is handled quickly and thoroughly, and it means a lot to hear we succeeded. Can’t wait to help you with your next project.
I have recently purchased some of the products for a str home and I couldn't be more happy with the quality and Supprt, easy to install really good quality. Totally recommended!
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the quality and that the installation process was easy.
I love my blinds. It was easy to install and looks great. Love the two-tones. It can make the room darker or lighter, however you line up the vertical panels. I would recommend this to anyone wanting to order this online. They have samples so you can actually look at the colors before ordering.
Thank you so much for your kind review! We're thrilled to hear you love your blinds and that the installation was a breeze. We also appreciate you highlighting our free samples; they’re a great way to help customers find the perfect match. Thanks again for recommending us!
When the shipment was delayed beyond the expected and promised timeline I tried to change the shipment address (which FedEx said could have been done if Blindster would just make the request), but was met with nothing but delays, refusals and excuses from Blindster.
Finally, 20 days after I placed the order it was delivered to an address I'm no longer occupying. Blindster had ample time to resolve the situation, but failed to do anything helpful at every opportunity.
I will never order from Blindster again... neither should you!
What I thought was a good deal wasn't. The price on their website was decent, so I ordered two small blinds in anticipation to buy more if the quality was good. We'll, after waiting over a month, my blinds were still "in production." Their warehouse must be in China because it would take days to get a response from them, according to their customer service rep. Their customer service is subpar. Takes 24-48 hours to get a response. Their "reviews" must be fake because my experience was horrible. I'd rather go with Lowe's or Home Depot.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Robin. We're delighted that the team helped you find the right solution and that your windows look beautiful.