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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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A little difficult using the sales codes but happy over all
The blinds look great. Easy to install and good quality, especially for the price.
Good, quick service.
Helpful on the phone.
Product as described.
I've already been back and am getting ready for my third order...
Ordering process was easy but one item ended up being back ordered. I was notified early and given the option to change. This blind ended up being made the incorrect length and I am working to have remade but now it will be 7 or more weeks until the correct item will arrive. Second issue, I ordered tie downs but the shade did not have tie down end caps and my parts did not come with the tie down screws.
-Thank you for providing great value and great products. Keep up!
I got the blinds for an investment property, I now want the same blinds for my personal home. They are beautiful.
I bought my curtains online and it was such an easy process but I did make a mistake in ordering a few wrong sizes so I called customer care, ordered the new one's and only a few bucks for the difference and got them shipped within a week. Amazing customer service
I will buy my curtains from them always for an amazing price.
I was able to find the blind I was looking for easily online, and ordered it. It came in good condition, and I was pleased with the quality of the blind for the money I paid.
No problems from beginning to end!
It looks great and I would definitely order again from Blindster.com
When I order "sight unseen" on line I'm always apprehensive. But Blindster came through like a champion. The web site provided a lot of useful detail which I found especially encouraging and the price was competitive. Very happy with the product when it arrived.
Very pleasant, loved the price.
Product was what I ordered.
Hanging blinds is easy but valance instructions would be nice...
Generally good blinds, well cut to size (other sites only cut width, not length), and quick delivery. Blinds easy to install with basic tools; they work well, with only small issues. One, on very wide blinds you only get one handle to raise/lower them, but could use two to ensure they raise evenly on both ends. Two, when hanging down for a while, they are harder to raise as the cells don't collapse easily. They go up with a little jockeying, but again two handles would make the refolding easier. Finally the handles attach to the bottom metal strip and hold the strip about a quarter inch off the sill plate. This can let more cold air leak into the room than corded blinds which sit flush with the sill plate.
First time customer. Prices were literally unbeatable, blinds are top quality and arrived in a timely manner. Very pleased.
The website was very easy to use. The product exceeded my expectations. I purchased 12 blinds and they all fit perfectly, by my own measurements. Installation was less than an hour for all 12 and very simple.
Measurements as the site shows and the install was done less than one hour for 4 blinds. The blind fit perfect, and look great. I will be using blindster again!
The shade is great. The color exactly matches the wall in the bedroom. It goes up and down very easily. When the sun is shining brightly into the room, we have the shade down. It still allows light to get into the room, but blocks out the heat of the sun. This is what we wanted.
Needless to say, we are very much enjoying our new shade and will look to you when we purchase another one.
The first set of blinds were made short & the header cloth was falling off. A wonderful Customer Service agent named Sandra immediately reordered the entire group & kept me updated by email on the status. The 2nd set arrived & fit much better, but the header material was falling off too. I have decided to just glue them back on myself & kept them. Great service rep (Sandra) but poor quality control especially when they remake them & are told of the cloth falling off issue. I thought more care would be taken to be sure these were done properly.
I'm so sorry you had ongoing problems. I will call you to see what we can do to take of your issue.
Blindster prices were very reasonable compared to other online blind companies. Online ordering was a bit difficult & site was not as user friendly as others. When blinds arrived & we were installing, we found they were not cut to the specific size we ordered. Ship time was good. Quality of blinds poor.
No, we would not order again nor recommend to a friend.
I'm sorry you are not happy with your order. I will call you to get this resolved.
Our blinds arrived properly, fit exactly, and were of a quality equal to that in the local home improvement store.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem with your shades. I will call you to get this resolved. Thank you for sending the photos.