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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
170
value
163
shipping
160
returns
53
quality
160
This company responds to reviews on average within 1 day

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New York
2 reviews
0 helpful votes
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They look beautiful!
September 5, 2016

We had our kitchen remodeled. The blinds were much less expensive, easy to install and the night blocks the light and the day filters but give you privacy. Very satisfied

Date of experience: September 5, 2016
Colorado
1 review
0 helpful votes
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Just as promised!
September 5, 2016

Easy instructions for measuring, great products and prices. Easy to hang too!

Date of experience: September 5, 2016
Oklahoma
1 review
0 helpful votes
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Error in shipping
September 5, 2016

My items were shipped to the wrong address so that delayed my delivery by two weeks. I was very pleased with the blinds and would probably order from them again.

Date of experience: September 4, 2016
California
1 review
0 helpful votes
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Product and service excellence
September 5, 2016

We recently ordered, received and installed roller blinds from Blindster.com. The order process was simple, two people at Blindster contacted me to verify the order, and we received them about 10 days later. The product we ordered was of the Blackout type roller blind. We installed blinds over a sliding door and 3 Windows and have noticed a definite change to cooler in the front part of the house. Blindster.com, delivers excellent custom service and an excellent range of fop quality products.

Date of experience: September 4, 2016
Pennsylvania
1 review
0 helpful votes
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Nice blinds
September 5, 2016

I ordered samples but did not receive them for weeks. I called the company and they sent them right out. We measured and ordered the blinds with a discount. They arrived quickly and the company communicated through the entire process. My husband was able to install them easily. We plan to order more blinds from blindster.com. Thank you.

Date of experience: September 4, 2016
Idaho
1 review
0 helpful votes
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Blindster.com is amazing!
September 4, 2016

It was super simple process to measure the windows for the blinds! I LOVE the blinds that I ordered and they were unbelievably simple to install! The employees were very helpful, courteous and patient. I would definitely order from them again and highly recommend this business to anyone seeking to order blinds for their home or office :)

Date of experience: September 4, 2016
California
1 review
0 helpful votes
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Perfectly easy
September 4, 2016

I needed a blind replacement and had no time to shop. I had heard the radio advertisement. I ordered a color sample, measured the window, ordered the blind and it was a perfect fit. Quick and easy installation.

Date of experience: September 4, 2016
Virginia
4 reviews
1 helpful vote
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Be Careful
September 4, 2016

The shades I ordered did not look like the picture (color wise), and I guess I didn't read the measuring instructions well enough, because my inside mount shades would not fit inside... so now I have inside mount shades on the outside and it looks awful!

Date of experience: September 4, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you are unhappy with your shades. I will call you so that we can get this resolved.
We do encourage everyone to get free samples. The photos that we load for colors and fabric patterns is 100% accurate but the monitor used definitely makes a big difference in how it looks on your computer.

South Carolina
1 review
0 helpful votes
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Fifth time ordering
September 4, 2016

This is our fifth order from Blindster and they didn't dissapoint. Quick shipping, easy instructions and installation, GREAT value for affordable window coverings.

Date of experience: September 4, 2016
Georgia
1 review
0 helpful votes
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Vertical blind experiance
September 4, 2016

Very pleased with the order process and the after sales experience. We were missing 2 blades but customer service had them shipped out without question.

Date of experience: September 4, 2016
Virginia
1 review
0 helpful votes
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Love the blinds
September 4, 2016

This was our first experience purchasing custom blinds and it was a great experience. We are looking forward to getting our main floor blinds ordered soon. :)

Date of experience: September 4, 2016
Utah
1 review
0 helpful votes
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Very satisfied
September 4, 2016

The blinds fit well and worked well. I put in a code for a 35% discount and it was for a special type of blind. I didn't put in the Rush 30 code so I didn't get the discount. That was where I first heard about Blindster.
I was so pleased with the blinds I just ordered 6 more. Already in production

Date of experience: September 4, 2016
California
1 review
0 helpful votes
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I was so pleased with our experience. I would definitely (and have) come back for more!

Date of experience: September 4, 2016
Florida
1 review
0 helpful votes
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4 Stars!
September 4, 2016

Great website, easy to navigate. One part of my order was missing and that required my follow up with customer service. Once contact was made, the process was ample and my remaining piece was on its way!

Date of experience: September 4, 2016
Florida
1 review
0 helpful votes
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Satisfied customer!
September 4, 2016

I ordered not knowing how this shutter would turn out, to my satisfaction it was amazingly easy to install and looks great! Very proud of me for doing it myself.

Date of experience: September 4, 2016
Wisconsin
1 review
0 helpful votes
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Didn't want curtains...
September 4, 2016

Perfect solution for a clean look for my office. Easy to order. Easy to install.

Date of experience: September 4, 2016
California
1 review
0 helpful votes
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Great Blinds
September 4, 2016

Ordered samples, pick out the one(s) I wanted and ordered.
The blinds arrived quickly and look great hanging up.

Recommend to family and friends.

Date of experience: September 4, 2016
North Dakota
1 review
0 helpful votes
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Love my new Blindster shades
September 3, 2016

Order was at my house just a few days after I ordered them.
They were easy to install and look absolutely great!
Thank You

Date of experience: September 3, 2016
Massachusetts
1 review
0 helpful votes
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Lovely assortment of choices and I'm very happy with my shade. It was packed well and packaged very well. I will be back for more!

Date of experience: September 3, 2016
Wisconsin
1 review
0 helpful votes
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Mr Mike
September 3, 2016

2nd time I tried blindster... 1st time, on a bigger blind, left control didn't work.
Thought I would try again--this time blind was extremely cheap and I know I could
Have done better at Menards or Home Depot...

Will not use ever again

Date of experience: September 3, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you don't like your blinds. I will call you to get this resolved under our Satisfaction Guarantee.