Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blindster

Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
grey stargrey stargrey stargrey stargrey star

Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
170
value
163
shipping
160
returns
53
quality
160
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Ron G.
Unfollow Ron G.
Share Review
Report Review

Twice Damaged, Never Again
September 10, 2016

Probably bought 10 - 12 blinds over the years at Blindster. Always had a positive experience until now. Two shipments in a row damaged, in the same place. Plus, the second blind didn't close the shade because the mechanism didn't work - it just spun around. Very cheap bendable blinds from China need better shipping containers, otherwise your formula does not work. We buy these blinds because they are affordable. Your goal as a company should be to get the product to your customers undamaged. I'm not coming back.

Date of experience: September 10, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with your blinds being damaged.
Unfortunately, shipping is the biggest challenge in the window covering industry. Window coverings are oddly shaped and usually very heavy. In your case, with the aluminum blinds, one blind sometimes isn't sturdy enough to withstand rough handling. I apologize for the inconvenience and will speak to the factory about your order.
We have issued a refund for your order per your request.

Pennsylvania
1 review
0 helpful votes
Follow Suzie P.
Unfollow Suzie P.
Share Review
Report Review

Wonderful Experience
September 10, 2016

I ordered blinds for my office and the entire process was so easy. I even ordered the wrong size for one of the windows and getting the replacement couldn't have been more pain free. The prices were also amazing!
I'm excited to use Blindster for my home now!

Date of experience: September 10, 2016
Illinois
1 review
0 helpful votes
Follow Melinda M.
Unfollow Melinda M.
Share Review
Report Review

Blindster rocks!
September 10, 2016

This is the second time I've ordered from Blindster, and they Rock! This time, I ordered 6 blinds for a new house, everything was perfect. They're fast and accurate. Good to go.

Date of experience: September 10, 2016
Texas
1 review
0 helpful votes
Follow janice H.
Unfollow janice H.
Share Review
Report Review

Great service!
September 10, 2016

Love my blinds and the service was fast and great.

Date of experience: September 10, 2016
Illinois
1 review
0 helpful votes
Follow Shadrach A.
Unfollow Shadrach A.
Share Review
Report Review

Excellent product and customer service
September 9, 2016

Product arrived on time and as ordered. Customer service follow-through was outstanding.

Date of experience: September 9, 2016
Oregon
1 review
0 helpful votes
Follow Brenda M.
Unfollow Brenda M.
Share Review
Report Review

1 inch faux wood blinds
September 9, 2016

This time ordered 3 blinds for upper windows in A-frame house. Wands did not come in length requested but able to reach with a step ladder. These windows are not accessible from floor but able to control tilt with step ladder. Had previously ordered 2 blinds for doors. Great quality & looks very nice. Plan to order more for the lower windows & bedroom

Date of experience: September 9, 2016
Minnesota
1 review
0 helpful votes
Follow Whitney T.
Unfollow Whitney T.
Share Review
Report Review

Coverings for bay window
September 9, 2016

Ordering was easy, wish there would have been more info on the warranty as I wouldn't have purchased it. Order came when promised, have yet to hang them but product looks good and saved me $600 over a dealer in town.

Date of experience: September 9, 2016
Florida
1 review
0 helpful votes
Follow Mike R.
Unfollow Mike R.
Share Review
Report Review

Superb!
September 9, 2016

Blindster is THE PLACE if you want to purchase great blinds and shades at a reasonable price. My wife and I first shopped the big box stores (both of them in our area), and after seeing the prices and quality, did some research.

The ordering process was smooth, they kept us posted as to the status, and the blinds were easy to install -- well truthfully I had my son put them up! They look great and we're ordering more!

Mike Reynolds

Date of experience: September 9, 2016
New York
1 review
0 helpful votes
Follow Susie C.
Unfollow Susie C.
Share Review
Report Review

Only Blindster from now on!
September 9, 2016

I have ordered 5 sets of blinds from Blindster and love them. Don't know how they do it, but the blind fits perfectly even though I measured for them. My favorite part is they make them and send you the correct length so you don't have to go through the hard part of shortening them. I always screw that up. Compared prices and theirs are great and comparable to Lowes and worth a little bit more money for convenience of custom made and delivered to your door. GREAT FIND!

Date of experience: September 9, 2016
Washington
1 review
0 helpful votes
Follow Candy R.
Unfollow Candy R.
Share Review
Report Review

Great blinds at a great price!
September 9, 2016

They arrived on time. The instructions on hanging were good.

Date of experience: September 9, 2016
Texas
1 review
0 helpful votes
Follow Barbara H.
Unfollow Barbara H.
Share Review
Report Review

A Very Good Experience
September 9, 2016

The customer rep I talked to was very helpful. Blinds came in a timely fashion and it was relatively easy to put up with help from my sister.

I would definitely recommend Blindster.com to friends.

Date of experience: September 9, 2016
Utah
1 review
0 helpful votes
Follow Dony C.
Unfollow Dony C.
Share Review
Report Review

Thrilled!
September 9, 2016

I was thrilled to find these blinds! I had a hard time finding a blind for my door in my bedroom because it is a little longer than the norm. The one I ordered fits perfectly and it was simple to install.

Date of experience: September 8, 2016
Virginia
1 review
0 helpful votes
Follow Jon B.
Unfollow Jon B.
Share Review
Report Review

Exceptional
September 9, 2016

Blinds tees fit or free is unmatched in the industry

Date of experience: September 8, 2016
Georgia
2 reviews
0 helpful votes
Follow gether w.
Unfollow gether w.
Share Review
Report Review

Very happy with our purchase
September 9, 2016

Shipping was a bit longer than advertised but the product was a great value for the money. I would purchase from Blindster again.

Date of experience: September 8, 2016
Illinois
1 review
0 helpful votes
Follow Gary A.
Unfollow Gary A.
Share Review
Report Review

Vertical blinds
September 8, 2016

The fabric vertical blinds we ordered for out living room were of excellent quality. Also very easy to install. Price was also very reasonable. Extremely satisfied.

Date of experience: September 8, 2016
California
1 review
0 helpful votes
Follow Alice K.
Unfollow Alice K.
Share Review
Report Review

Replacement Shades Purchase
September 8, 2016

I purchased eight sets of shades from blindster.com and had no problem installing them. They look great and function very well. Highly recommend.

Date of experience: September 8, 2016
California
1 review
0 helpful votes
Follow S G.
Unfollow S G.
Share Review
Report Review

All three custom blinds I ordered arrived in a timely manner, well packed & fit my three windows perfectly.
The wand opens & closes the blinds easily- better than I anticipated.
I would recommend Blindster.com to my friends.

Date of experience: September 8, 2016
California
2 reviews
0 helpful votes
Follow Bill P.
Unfollow Bill P.
Share Review
Report Review

Good Experience With Blindster
September 8, 2016

We needed to replace the blinds in our kitchen and, after hearing an ad on the radio, decided to try Blindster. We measured the window carefully and ordered the blinds. The blinds arrived in a reasonable period of time and they fit perfectly.

Date of experience: September 8, 2016
Minnesota
1 review
0 helpful votes
Follow Tim T.
Unfollow Tim T.
Share Review
Report Review

Very Nice
September 8, 2016

Easy to order and they shipped faster than I expected. Quality seems pretty good.
Planning on ordering again for our other rooms.

Date of experience: September 8, 2016
Kentucky
1 review
0 helpful votes
Follow Dan T.
Unfollow Dan T.
Share Review
Report Review

Very satisfied!
September 8, 2016

I was searching for colored blinds for my sliding patio door... gray to match kitchen and stainless appliances. I heard Rush Limbaugh air a commercial for this company, so I requested a sample. I liked the product and price... placed an order. The blind fits perfectly in place of my old blind. I am a satisfied customer.

Date of experience: September 8, 2016