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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
170
value
163
shipping
160
returns
53
quality
160
This company responds to reviews on average within 1 day

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Illinois
1 review
0 helpful votes
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Cordless blinds
September 15, 2016

Products have always been just what I have expected. Very nice quality and always the correct fit... and Price is right!

Date of experience: September 15, 2016
Mississippi
1 review
0 helpful votes
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Love the look
September 15, 2016

The blinds are great, but I got the top down function and it doesn't want to "catch" on one of the blinds.

Date of experience: September 15, 2016
Indiana
2 reviews
0 helpful votes
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Wonderful company
September 15, 2016

In the past we had paid three times as much for shades as we have for Blindsters shades. Product was perfect with quick service. Also felt comfortable with guarantee

Date of experience: September 15, 2016
Georgia
1 review
0 helpful votes
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Custom blinds made easy!
September 15, 2016

Detailed instructions on how to measure for custom blinds made the order process very easy. I chatted with a customer service rep to determine the color that I needed as I did not want to wait to receive a sample. My blinds turned out perfect!

Date of experience: September 15, 2016
Florida
2 reviews
0 helpful votes
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Roller Shade
September 15, 2016

I ordered reverse roll for my roller shade, and when it came, I found out that the roll closer to the wall is STANDARD roll, which is what I wanted. Blindster made me a new roller shade, when the mistake was MINE!

Date of experience: September 14, 2016
Ohio
1 review
0 helpful votes
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Very satisfied...
September 14, 2016

Thankful for assistance while buying and even after with support of your products... recommend to friends and family!

Date of experience: September 14, 2016
New York
1 review
0 helpful votes
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Mostly satisfied
September 14, 2016

Liked everything except the screws provided. They were VERY soft. They striped our half way home. I had to back them out with a plier in order to get a replacement home. (I was installing into pine not hard wood). If you are installing into anything more dense than a bar of soap, I definitely recommend a pilot hole. These screws are softer than brass!

Date of experience: September 14, 2016
California
2 reviews
0 helpful votes
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Blindster Verticals
September 14, 2016

I like Blindster! Four years ago I purchased vertical blinds for my 12x22 foot solarium. I was very satisfied with the from the start. Then, a couple of months ago, a plastic piece attached to the header suddenly broke. I called Blindster to see if I could order that small piece. The answer was no. I would have to order the entire section of the header--about six feet. However, the customer service rep told me, Blindster will send you a replacement header section, including shipping, at no charge. How could one not like Blindster?!?

Date of experience: September 14, 2016
California
1 review
0 helpful votes
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Exactly what I needed
September 14, 2016

The blinds fit perfectly, function well and were a bargain!

Date of experience: September 14, 2016
Florida
1 review
0 helpful votes
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Perfect Fit, Great Value
September 14, 2016

Love both blinds and shades. Perfect fit, Look great with an exceptionally great price. Thank you. Would recommend to anyone.

Date of experience: September 14, 2016
Texas
1 review
0 helpful votes
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Looks Great, Easy Install, Fast service
September 14, 2016

Delivered right to our door, and installed in an afternoon. We had an issue with one blind, but they shipped a spare part and we were back in business.

Date of experience: September 14, 2016
Minnesota
1 review
0 helpful votes
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Sliding glass door solution!
September 14, 2016

I've been bothered by the curtain panels I'd hung by my kitchen sliding glass door. They weren't the simple, sleek look I want. But the roller blind I ordered with Blindster has been perfect. We got the decorative mounting cassette valance which curves slightly out of the frame, but looks perfect. I had worried about that, thinking I didn't have enough depth. Actually I prefer this over it being flush with the wall. I'd also worried about the blind rolling off the back and hitting the door handle. That also hasn't been a problem! We have the chain loop mounted on the side where the door doesn't slide, and the blind easily descends, clearing the handle. I'm very happy that the blind is nice and that it meets all the needs of this space!

Date of experience: September 14, 2016
Connecticut
1 review
0 helpful votes
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Continue to be impressed
September 14, 2016

My first experience with Blindster was excellent, which is what made me come back again. I was a little nervous about the quality of the roman shades, but I can tell you they are superb. In comparison to others that I have in my house that cost much more, I think these are even better. Install was about 10 minutes for the two windows. I'm so glad I went with a pattern instead of just plain white. Everyone compliments my shades and they are the perfect addition to my new dining room.

Date of experience: September 14, 2016
Missouri
1 review
0 helpful votes
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Prompt delivery and quality. Could not be more pleased.

Date of experience: September 14, 2016
California
1 review
0 helpful votes
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Love my blinds
September 14, 2016

Great product. I have to order more for my downstairs. Top down bottom up feature is cool, easy install, especially if you had other blinds up already.

Date of experience: September 14, 2016
Wisconsin
2 reviews
0 helpful votes
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Very Pleased
September 14, 2016

My blinds were delivered on time and packaged, i believe, with great care. I felt my order was treated with caring people. They were exactly what i ordered, inch for inch. I would quickly refer Blindster to my friends and family.

Date of experience: September 14, 2016
Texas
1 review
0 helpful votes
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Great blinds, great service!
September 14, 2016

I trust blindster to do a great job and they are always helpful and courteous. Prices are the best!

Date of experience: September 13, 2016
Ohio
1 review
0 helpful votes
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Window Blindster's
September 13, 2016

Measure, order, open carton, install all too easy!

Date of experience: September 13, 2016
Iowa
1 review
0 helpful votes
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Not very satisfied
September 13, 2016

The blind does not lower evenly. The cord stop hits before the blind
Is fully lowered. App. 2" from the bottom.

Date of experience: September 13, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you are having a problem with your shade. I will call you to get this resolved.

Colorado
1 review
0 helpful votes
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Beautiful
September 13, 2016

The up down blinds are fantastic I love the color. I wasn't sure when I chose it. They were so easy to install and I got the width right Yea! Now I need to do the rest of my windows. Thanks

Date of experience: September 13, 2016