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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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The blinds were delivered quickly and in good condition. They were easy to install, exactly the right color, and of good quality.
Clear damage during shipping, and one of eight blinds either cut wrong or swapped label with a similar sized one (not sure which). But we were desperate to get blinds up and I was able to conceal most damage behind the valance covers so I hung them all without addressing issues. They would have been a great buy had they all been labeled and cut right and delivered without damage. Bottom line, you get what you pay for but buyer beware... order in enough time to send back and have remade in case of issues. Unfortunately I did not.
Easy to find and use web site. Product detail and how to measure for correct fit are all available. Plus was on sale and that makes it a win win.
Only comment on improving product would be to extend magnetic valence to match length of blind header. Too short by a good 1/2 inch.
I called because of the ads on the conservative radio. When the blinds came I called a local blind company to install them. I was fearful that they would not do other company's blinds. The installer came the next day and was complimentary as to the quality and how well they fit. After he installed the blinds he said, "If this were from my company, I would charge $225.00." Our cost with blinds and all was $122.00 about a $100.00 less for similar quality.
Bought from before with no troubles. Last order was big and heavy. When they arrived 2 small wooden valances were broken. Called them and they rushed out 2 more. Easy, Fast, Great Quality and they look so rich.
I needed some faux wood blinds for a bedroom & bath and heard of blindster on a radio program. It was easy to use their website and I did need some assistance for one window. When I called they were very courteous and helpful and the instructions were clear. One blind was not cut correctly. They immediately reordered the blind in the correct size & shipped it to me. Will most definitely use again.
The blinds are wonderful and cheaper than I paid 10 years ago from a mall department store. They were simple to install. Good communication from blindster.
When my blind arrived it was damaged. I called customer service and all I had to do was send a photo of the damage and my new blind arrived a week later. Hassle free.
You deliver what you say, on time and. They all FIT. Thanks, John
Blinds ordered showed a 1/4" short. Consequently the trim panels at the top did not cover the mounting hardware completely.
Production time is fast, website is easy to navigate, and instructions are simple to follow.
The blinds came on time, great price, looked terrific, easy to install, exactly as ordered in a friendly timely manor. Thank you!
Ordering was easy. The product was shipped quickly and installation was simple. The blinds work great and look wonderful. They are a great investment
Personable patient and helpful phone consultants. Quality of blinds excellent. On my way! Was slightly too narrow and they cheerfully are sending another
After attempting to order blinds from Blinds To Go, they sent us some of the wrong size and has a no-returns policy. We found blindster, and despite being a bit nervous about ordering blinds online, we were wrong! The ordering process was incredibly easy, and the blinds look great. When my boyfriend put them up, he commented that they were far easier to install than the blinds-to-go ones he had put up already (2 hours to put up 2 sets from BTG, less than that to put up four sets from blindster!)
Every time anyone comes into my home and mentions the blinds I start to gush about how great of an experience Blindster was!
My first time ordering from Blindster, so I was a little nervous, wanted to make sure a I measured correctly, but the guarantee helped with that concern. Everything arrived as ordered, hung the last blind yesterday and am thrilled! I already have my eye on a couple more orders I'm creating in my mind
Ordering process is great, provided the measurements as they prescribed, and they were a little tight, but I got them to fit OK. Excellent quality. Nice to have the brackets included as well.
We were newbies at this, you made it SO easy, and when I realized we ordered the wrong side for cord placement on our vertical blinds, you sent the correct ones for only the shipping cost! Wow!
We were so pleased with your product and service we ordered four more blinds for our church!
I mismeasured, Blindster honored its guarantee not questions, very prompt return with correct sizes.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had problems with your order. We normally do not require you to return blinds that are damaged or have manufacturing errors. Instead, we request photos that we send to the factories. I will call you so we can get everything resolved.