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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Texas
1 review
0 helpful votes
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Great service and beautiful blinds!
September 19, 2016

I am very happy with the blind I ordered from Blindster. I measured the window as was shown on the website and it fit perfectly and very simple to install.

Date of experience: September 18, 2016
Ohio
1 review
0 helpful votes
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What about the note?
September 19, 2016

They are good and fit. Tuck nicely behind the lever handles on the french doors. The price was as quoted and after the discount it was comparable with other on line vendors. One fly in the ointment, no fittings were shipped to fasten the blinds in the down position as was requested on the order so they flap around a little when the door is opened..

Date of experience: September 18, 2016
South Carolina
1 review
0 helpful votes
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Great Blinds
September 18, 2016

The blinds I ordered fit perfect and the time it took from placing my order until I received them was very quick. I have ordered before and I will order again.

Date of experience: September 18, 2016
California
1 review
0 helpful votes
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Mis-measure guaranteed!
September 18, 2016

Ordered a roller 1 inch short. Blindster replaced for 15.00 ~ no other question asked. Thank you.

Date of experience: September 18, 2016
Pennsylvania
1 review
0 helpful votes
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Titties
September 18, 2016

Got everything just as promised and very easy to install. Had an issue where one was damaged in shipping, but got a replacement with no problem whatsoever. Blindster is the $#*!in $#*!!

Date of experience: September 18, 2016
Arizona
1 review
0 helpful votes
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Excellent Service
September 18, 2016

I have had an excellent experience with Blindster and would highly recommend this company to others.

Date of experience: September 18, 2016
Minnesota
1 review
0 helpful votes
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Blinds
September 18, 2016

We have ordered from this place before & have been satisfied both times with the quality of the product, the delivery and prices they offer. Thanks! They look great!

Date of experience: September 18, 2016
California
1 review
0 helpful votes
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Purchased for whole house
September 17, 2016

The blinds were delivered quickly. Install was simple once we realized we could manually change the direction of the mounting unit to accommodate different side pulls. All the blinds came identically set up even though the pulls of a few were to be on different side. The cap is simply pulled off and rotated until the desired direction is obtained. Unless this is completed there is no way to close the mechanism which locks the blinds into the brackets.

Be careful when mounting to make certain the cord is not too tight. The cord will not pull easily if mounted too tightly.

Date of experience: September 17, 2016
Pennsylvania
1 review
0 helpful votes
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Happy with the product
September 17, 2016

The buying process was easy, it arrived in less than two weeks, and we are happy with the quality.

Date of experience: September 17, 2016
Oregon
2 reviews
0 helpful votes
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Dependable vendor and products.
September 17, 2016

Quick delivery of blind samples to help choose desired colors/textures. Simple measuring and mounting of delivered blinds if instructions are closely followed. Order was processed quickly and the selected blinds were delivered as ordered.

Date of experience: September 17, 2016
Tennessee
1 review
0 helpful votes
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Nice-n-easy
September 17, 2016

The blinds were delivered quickly and in good condition. They were easy to install, exactly the right color, and of good quality.

Date of experience: September 17, 2016
Georgia
1 review
0 helpful votes
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Clear damage during shipping, and one of eight blinds either cut wrong or swapped label with a similar sized one (not sure which). But we were desperate to get blinds up and I was able to conceal most damage behind the valance covers so I hung them all without addressing issues. They would have been a great buy had they all been labeled and cut right and delivered without damage. Bottom line, you get what you pay for but buyer beware... order in enough time to send back and have remade in case of issues. Unfortunately I did not.

Date of experience: September 17, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had problems with your order. We normally do not require you to return blinds that are damaged or have manufacturing errors. Instead, we request photos that we send to the factories. I will call you so we can get everything resolved.

Arizona
2 reviews
0 helpful votes
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Quality Blind great Price
September 17, 2016

Easy to find and use web site. Product detail and how to measure for correct fit are all available. Plus was on sale and that makes it a win win.

Date of experience: September 17, 2016
California
1 review
0 helpful votes
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Would buy again
September 17, 2016

Only comment on improving product would be to extend magnetic valence to match length of blind header. Too short by a good 1/2 inch.

Date of experience: September 17, 2016
Colorado
1 review
0 helpful votes
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Good deal, good blinds
September 17, 2016

I called because of the ads on the conservative radio. When the blinds came I called a local blind company to install them. I was fearful that they would not do other company's blinds. The installer came the next day and was complimentary as to the quality and how well they fit. After he installed the blinds he said, "If this were from my company, I would charge $225.00." Our cost with blinds and all was $122.00 about a $100.00 less for similar quality.

Date of experience: September 17, 2016
Colorado
2 reviews
0 helpful votes
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Awesome! Highly Recommend!
September 17, 2016

Bought from before with no troubles. Last order was big and heavy. When they arrived 2 small wooden valances were broken. Called them and they rushed out 2 more. Easy, Fast, Great Quality and they look so rich.

Date of experience: September 17, 2016
Wisconsin
1 review
0 helpful votes
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Great experience, good product
September 17, 2016

I needed some faux wood blinds for a bedroom & bath and heard of blindster on a radio program. It was easy to use their website and I did need some assistance for one window. When I called they were very courteous and helpful and the instructions were clear. One blind was not cut correctly. They immediately reordered the blind in the correct size & shipped it to me. Will most definitely use again.

Date of experience: September 17, 2016
Texas
1 review
0 helpful votes
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Solid experience.
September 17, 2016

The blinds are wonderful and cheaper than I paid 10 years ago from a mall department store. They were simple to install. Good communication from blindster.

Date of experience: September 16, 2016
Florida
2 reviews
0 helpful votes
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Great customer service
September 17, 2016

When my blind arrived it was damaged. I called customer service and all I had to do was send a photo of the damage and my new blind arrived a week later. Hassle free.

Date of experience: September 16, 2016
Illinois
1 review
0 helpful votes
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You deliver what you say, on time and. They all FIT. Thanks, John

Date of experience: September 16, 2016