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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
170
value
163
shipping
160
returns
53
quality
160
This company responds to reviews on average within 1 day

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Minnesota
3 reviews
0 helpful votes
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Great purchase
September 13, 2016

After two months trying to decide which would be the best blind system in my kitchen I decided on vertical blinds and I could not be happier than how they turned out. This company is awesome!

Date of experience: September 13, 2016
New York
1 review
0 helpful votes
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Not Satisfied At All
September 13, 2016

Installed the blinds, but the bracket sits so far off of the window that light glares in through the sides. Emaile Blindster twice to see if they had any product for the side of the blinds, as the blackout does no good with light still coming in the sides.

Still have not heard back from Blindster.

Date of experience: September 13, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you are having a problem with your shades. I will contact you to get this resolved. I apologize for the delay, I wasn't able to find an email from you in our system.

South Carolina
2 reviews
0 helpful votes
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Great experience and product
September 13, 2016

The customer service was extraordinary. The finished products were exactly what we ordered. Thanks for a great shopping experience.

Date of experience: September 13, 2016
Florida
2 reviews
0 helpful votes
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Wonderful Customer Service
September 13, 2016

I ordered blinds for 4 windows. The order came in a few weeks and everything fit beautifully except for the metal valance piece on one of the windows. It was just slightly too big to fit on the window. We remeasured it and it was off by just about 1/8 of an inch. All the windows measured the same but this one piece was just slightly too big to fit. I called customer service asking for any advice or help on what I could do to make it fit. I spoke with a woman who was so kind and helpful. She offered a few suggestions on how to cut the valance, but we don't own the kind of saw that would have been needed. After speaking with her for several minutes she said that she would just send us a new valance cut slightly smaller. She did exactly that and it now fits perfectly. I wish I had gotten her name but unfortunately I did not. I am extremely happy with the blinds, they look great and the service was fabulous!

Date of experience: September 13, 2016
Colorado
1 review
0 helpful votes
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Great customer service
September 13, 2016

I was getting blinds for my RV and they sent me samples, then called to make sure the measurements were what I wanted. Installation was easy and the windows look great. When i need blinds for my house I will definetely use Blindster again.

Date of experience: September 13, 2016
New York
1 review
0 helpful votes
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Just what I ordered!
September 13, 2016

All the blinds I ordered fit perfectly and are good, quality products. I will definitely order more for my home in the near future!

Date of experience: September 13, 2016
California
1 review
0 helpful votes
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Well made, great prices!
September 13, 2016

Well made attractive roller shades. It took a while for me to receive my order (about 2 weeks), but the shades look nice. They were about 1/3 less than another popular online retailer. But the other retailer carried higher end fabrics. Blinder is more limited in style and fabric selection.

Date of experience: September 13, 2016
Rhode Island
1 review
0 helpful votes
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Elegant, clean, and practical
September 13, 2016

Well made and no cords to fuss with. Prompt service.

Date of experience: September 13, 2016
District of Columbia
1 review
0 helpful votes
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Helpful
September 13, 2016

I had previously ordered blinds from Blindster.com and I was happy with the blinds. We moved, and I wanted to order more, but they changed their wood colors. I contacted the site to ask about their new wood colors. They said I should request samples of their new colors, since they have indeed changed. They said I might be able to take advantage of a sale they were offering at that time, even though I would not be able to finalize the color of the order until later.

Date of experience: September 13, 2016
Tennessee
1 review
0 helpful votes
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2 " deluxe faux blinds
September 13, 2016

I am very satisfied with my order. It arrived on time. Very good quality and easy to assemble. I liked mine so much, I ordered some for my mom!

Date of experience: September 12, 2016
Maryland
2 reviews
0 helpful votes
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Great look!
September 12, 2016

The blinds fit perfectly. We're very pleased. Great product and received them in a very timely manner.

Date of experience: September 12, 2016
Ohio
1 review
0 helpful votes
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We ordered about a dozen blinds, each one with custom measurements. The blinds arrived on time and fit the windows perfectly. The materials and workmanship were first class. Before we hung the blinds, we requested a few more pieces of custom hardware to ensure that the blinds would remain in place. Without hesitation or questioning, Blindster sent that hardware to us without charge. We are now lifelong fans and customers of this company.

Date of experience: September 12, 2016
Texas
1 review
0 helpful votes
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Need Quality Check
September 12, 2016

My blinds came on time but showed up with 4 little holes in them and no top at the top of shade, I ordered from Jc penny and they same blind they came with a piece for the top and no holes in them. For what I paid I would have excepted a better looking product shade to have came in too.

Date of experience: September 12, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you aren't happy with your shades.
The Super Value Roman Shades do not come with a valance. All of our premium shades have a valance.
I will contact you right away to see what we can do to resolved your problems.

Georgia
1 review
0 helpful votes
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Very satisfied
September 12, 2016

A smooth online process from start to finish; easy to install; quality product for the price

Date of experience: September 12, 2016
Texas
1 review
0 helpful votes
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Multiple blind order
September 12, 2016

The product was made exactly as requested and fit all windows

Date of experience: September 12, 2016
Louisiana
1 review
0 helpful votes
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Top Notch
September 12, 2016

We are very impressed with our wood blinds. The quality is top notch and the customer service is first rate. We had a problem with the cordless blinds in our bedroom, and they were very helpful in resolving the issue. This is the second time we have purchased form Blindster!

Date of experience: September 12, 2016
Florida
1 review
0 helpful votes
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Well done
September 12, 2016

Whole experience was just perfect. Blinds were a perfect fit and all done in a timely basis. Very satisfied.

Date of experience: September 12, 2016
Pennsylvania
1 review
0 helpful votes
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September 12, 2016

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Date of experience: September 12, 2016
Nevada
1 review
0 helpful votes
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I'm missing the parts
September 12, 2016

When i open the box I noticed that I recived only the blinder nothing else and i don't know how im gonna putting in at the window

Date of experience: September 11, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you were missing parts. We will get them sent out to your right away.

Oklahoma
1 review
0 helpful votes
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Faux Miniblinds
September 12, 2016

All except the turn around time I was very pleased with the product. I am thinking about ordering more blinds for my home.

Date of experience: September 11, 2016