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Blindster

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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California
1 review
0 helpful votes
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Impressed
October 26, 2016

From the time of ordering samples till the time we ordered the (recommended) 1-2 blinds to ensure product satisfaction, everything was smooth and easy. The second order shipment came faster then the first one but we were pleased of that. The roman shades are beautiful, we are all pleased and they fit perfectly on every window. I wish we got the bigger discount on the first order, would be my only complaint.

Good service and I like that they make sure you ordered samples.

Date of experience: October 26, 2016
Tennessee
1 review
0 helpful votes
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Will Order Again
October 26, 2016

Ordering was easy. All the parts arrived intact. The blinds were mounted with relative ease. They look lovely. My only complaint would be lack of printed mounting instructions with the blinds. The instructions were available online, and I used them, but I would have preferred a printed copy for convenience.

Date of experience: October 26, 2016
Georgia
1 review
0 helpful votes
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Perfect, thank you
October 26, 2016

My order was discussed before shipment, arrived quickly, installed easily. It was an easy process with a great result.

Date of experience: October 26, 2016
Ohio
1 review
0 helpful votes
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Cellular shades
October 26, 2016

I have purchased 5 cellular shades from Blindster over the past few years. They arrive quickly and are beautiful and an excellent value!

Date of experience: October 26, 2016
Missouri
1 review
0 helpful votes
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The blinds fit just as they should. They arrived fast. But they look cheap and think. They are supposed to be cloth but look like paper. I was hoping for a little nicer product for that much money

Date of experience: October 26, 2016
Massachusetts
1 review
0 helpful votes
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The Best Value, Perfectly Executed
October 26, 2016

I am extremely happy with every purchase I've ever made. I recommend Blindster to all my friends!
Installation is simple, the quality is great, and the customer service is very helpful.

Date of experience: October 26, 2016
Idaho
1 review
0 helpful votes
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I made a measuring error. I appreciate the culture that blindster has created. I was astonished at how helpful the folks at the company are! Thank you.

Date of experience: October 25, 2016
Minnesota
2 reviews
0 helpful votes
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Great product.
October 26, 2016

Ordered a dozen faux wood blinds for our new house. Custom size was certainly the selling point; love the look, great product and shipping was prompt. Customer service is courtious and helpful. Assembly was no stress. Thanks Blindster for a wonderful product.

Date of experience: October 25, 2016
California
1 review
0 helpful votes
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Higher priced, average materials
October 25, 2016

We ordered the 2" faux wood blinds. They shipped fast and they were easy to unpack and set up but the rail was dented on both sides. It didn't affect operation and the magnetic headrail valance covered it and it is too much trouble to reorder/correct the problem. The blinds were 1/8" narrower than requested but, again, a small difference not worth replacing. We will go with a different company next time. If they can't get it right the first time, we go with a better company.

Date of experience: October 25, 2016
Pennsylvania
1 review
0 helpful votes
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The CSR provided exception customer service and promptly provided a replacement set of blinds with absolutely no hazzel

Date of experience: October 25, 2016
Illinois
1 review
0 helpful votes
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Solar shades
October 25, 2016

We ordered a set of 7 solar shades to cover windows and doors in our great room. Linda was very helpful in ensuring I provided the correct measurements and everything fit perfectly. We are very happy with the result and the good service.

Date of experience: October 25, 2016
New Jersey
1 review
0 helpful votes
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Great Looking Wood Blind
October 25, 2016

Well-made and easy to install with the instructions provided, this wood slat blind matched my woodwork exactly. An added benefit is the insulation the wood blind provides when closed.

Date of experience: October 25, 2016
Illinois
1 review
0 helpful votes
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.

Date of experience: October 25, 2016
Texas
1 review
0 helpful votes
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Good quality at a good price!
October 25, 2016

Good quality at a good price! I ordered a cordless roman shade with black out lining. I loved that you could completely customize your order. Installation was relatively painless (comparable to hanging a curtain rod). Being able to get fabric samples at no cost makes ordering something online feel less risky. My only complaint is that 2 of the 5 samples I tried to get were unavailable; I just made my decision based on the 3 that I received. Would definitely use again.

Date of experience: October 25, 2016
Washington
1 review
0 helpful votes
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Selma, OR - blinds
October 25, 2016

Beginning with telephone conversation/s to Blindster people, placing the order, confirmation no., through notifications of status, delivery time, packaging, instructions, to the actual installation, I would have no problem recommending Blindster to anyone.

Date of experience: October 25, 2016
Kansas
1 review
0 helpful votes
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Excellent so far
October 25, 2016

Does allow light in but extremely difficult to see out. We love it!

Date of experience: October 25, 2016
Illinois
1 review
0 helpful votes
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Single cellular blinds
October 25, 2016

Good product, easy to order even with customer cut, easy to install, good price. Only issue I have is one blind does not close up tight as the others

Date of experience: October 25, 2016
Washington
1 review
0 helpful votes
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Happy customer
October 25, 2016

I received exactly what I ordered, high quality blinds. They are perfect. Great delivery time.

Date of experience: October 25, 2016
Arkansas
1 review
0 helpful votes
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They exceeded our expectations.
October 25, 2016

The blinds are of exceptional quality. There was a problem with one which they fixed immediately. We'll do business with them again.

Date of experience: October 25, 2016
Pennsylvania
1 review
0 helpful votes
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Day/Night Cellular Shades
October 25, 2016

Service and customer service are great. We had a damaged shade and Blindster replaced with no hassles. I will use this company again and have told my friends about them too. The shades are of very good quality and were no problem to hang. My hubby is hard to please and he is very impressed by the quality and the pricing is great compared to others.

Date of experience: October 24, 2016