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Blindster

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Virginia
1 review
0 helpful votes
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I am so pleased!
October 28, 2016

I ordered 2 long 1inch faux wood blinds and one short one. I love them and they look great installed. The short blind box came with no installation directions so good thing I ordered more than one blind. One of the large blinds had several dents in the very top frame. My installer fortunately was able to straighten them out somewhat. They were packaged so well I can't see how this occurred in the shipping. Quality control can be a little better but overall I'm very pleased and will order more in the future! Suzanne Crismore(formerly Joyner)

Date of experience: October 27, 2016
Illinois
1 review
0 helpful votes
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My experience
October 27, 2016

The lady on the phone told me my order would be shipped the next day when I called but it was not shipped until 3 days later.

Date of experience: October 27, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry that your order was a couple of days late shipping. We try to give the best possible information at all times and the days quoted will always be business days (excluding weekends and holidays. I apologize if your were given incorrect information. Thank you for your patience.

Illinois
1 review
0 helpful votes
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Inside Mount: There are two ways to fasten the mounting bracket to the window frame. Only one way accommodates the end cap lifting mechanism -- the other way interferes. The instructions make no mention of this and necessitated removing the brackets and re-mounting them. The screws supplied were of the slotted variety and too large. They should have been Phillips (easer to install) and slightly shorter. The shade is perfect for the application and works great.

Date of experience: October 27, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had trouble mounting your shades. I will forward your suggestions to the factory. Thank you for your feedback.

Ohio
1 review
1 helpful vote
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Terrific!
October 27, 2016

Great fit/look and superior customer service. The plantation shutters look terrific. I am very pleased with the whole process!

Date of experience: October 27, 2016
Arizona
1 review
0 helpful votes
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Watch your deminsions
October 27, 2016

The website said they would deduct. 25" or so; but they did not and we had to shave the wall on both sides for two of the 2" blinds. Fortunately it was a masonry wall and my contractor was able to do that at the top. The sides were perfect, but the top railing was larger than the allowance they made, so it did not fit.

Date of experience: October 27, 2016
Missouri
1 review
0 helpful votes
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EXCELLENT
October 27, 2016

Received our blinds - wasn't happy with the color and texture for the space for which it was purchased and was granted a full refund. Thank you :)

Date of experience: October 27, 2016
Colorado
1 review
3 helpful votes
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Great service and product
October 27, 2016

Every blind fit, looks good and quality product. Blinster makes getting and putting up blinds easy.

Date of experience: October 27, 2016
Washington
1 review
1 helpful vote
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Great product and service
October 27, 2016

The blinds look great, the price was reasonable, and the service excellent.

Date of experience: October 27, 2016
Iowa
1 review
0 helpful votes
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2 inch faux wood blinds
October 27, 2016

Timely delivery, quality blinds, easy to install. Very pleased! Started out with 7 blinds and was so pleased we ordered 14 more to do our entire new house.

Date of experience: October 27, 2016
North Carolina
2 reviews
0 helpful votes
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Order was as described. They fit perfect and the valances are the best I've ever had short of a custom interior designer.

Date of experience: October 27, 2016
California
1 review
0 helpful votes
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Wow!
October 27, 2016

I was really impressed by how easy it was to order custom blinds and how extremely fast they were shipped to me!

Date of experience: October 27, 2016
Minnesota
1 review
0 helpful votes
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Thank You!
October 27, 2016

Having made a mistake Blindster.com made it right without any dough your promises is the best.

Thanks Tim

Date of experience: October 27, 2016
Texas
3 reviews
0 helpful votes
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Tiki
October 27, 2016

All as promised. Would use Blindster again whin needed.
Painless.

Date of experience: October 27, 2016
New York
2 reviews
0 helpful votes
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Customer service
October 27, 2016

Had problem with cordless blind. Blind was remade with continuous loop, and received in less than a week. Works fabulous

Date of experience: October 26, 2016
Illinois
1 review
0 helpful votes
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Exceptional service and product
October 27, 2016

Blindster gracially gave a 40% discount on blinds to followers of a popular blog which enabled me to afford several blinds that we had not been able to afford. They even sent replacement blinds for a small upgrade fee after I measured incorrectly. I'm very happy with how it all turned out.

Date of experience: October 26, 2016
Arkansas
1 review
0 helpful votes
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We measured the windows according to the size but when I ordered I put the wrong fraction 67.75 instead of 67.25. I called customer service as soon as I discovered my mistake. ( a day after I ordered) They changed it for me and the blinds came a week later. They look great with the valance included as well as the hardware. The sale price included shipping and beat anything I could find locally. Will use them again if needed!

Date of experience: October 26, 2016
New York
1 review
0 helpful votes
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Awesome blinds!
October 26, 2016

The blinds are fantastic &they fit my window, perfectly! I love they fact that they're cordless, that really gives the window a clean tailored look!

Date of experience: October 26, 2016
Georgia
1 review
0 helpful votes
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Husrairs blinds
October 26, 2016

Blinds all fit correctly, and they look great. Price was good, and we are very happy with our purchase.

Date of experience: October 26, 2016
Nebraska
1 review
0 helpful votes
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Very satisfied
October 26, 2016

They arrived much sooner than I expected. They were hung without difficulty. Thank you for the personal help to measure correctly. I ordered many samples and found the color that I wanted. I am very happy with them and would order again.

Date of experience: October 26, 2016
Virginia
1 review
0 helpful votes
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Cellular blinds
October 26, 2016

Very easy to order and install. Blinds look great. Very happy with my purchase!

Date of experience: October 26, 2016