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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Kansas
2 reviews
0 helpful votes
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The cordial personalities of those in customer service was not only helpful but refreshing. Everything that is promised in their advertising is true. A pleasure to work with this company and we love our blinds!

Date of experience: November 23, 2016
Louisiana
1 review
0 helpful votes
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Fast and affordable
November 23, 2016

Simple to order, fast manufacture, great prices, beautiful blinds.

Date of experience: November 23, 2016
Florida
1 review
0 helpful votes
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Pesenko
November 23, 2016

As a builder it may have been easier for me to communicate my needs, but the person I worked with was totally equipped with all the product knowledge to make the sale. The product and delivery time was as promised. I will definitely refer or buy from you again.

Date of experience: November 23, 2016
Connecticut
2 reviews
0 helpful votes
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Easy peasy
November 23, 2016

I have ordered all of our blinds from blindster and have never had a single problem and the prices are great and the product is good quality

Date of experience: November 23, 2016
Florida
1 review
0 helpful votes
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Excellent work
November 23, 2016

Very easy - high quality - great price. Excellent experience.

Date of experience: November 23, 2016
Indiana
1 review
0 helpful votes
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All packaged well and that IS part of the experience. Biggest thing I noted was the mounting brackets could be redesigned for the cordless aluminum mini-blinds to be a little more versatile.

Date of experience: November 22, 2016
New Jersey
1 review
1 helpful vote
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Thouroughly Imptessed
November 22, 2016

After a simle phone call to Jim i ordered plantation blinds for my living room. Easier and quicker to install than it was to unwrap them. They look "awesome". My only regret is why i didn't install these months and months ago. Price and quality were fantastic as well., and my wife loves them... Which is a big time plus:-)

Date of experience: November 22, 2016
New York
1 review
0 helpful votes
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We selected the roman shades for our bedroom but they not only do not stay up when raised, they sag and hang down on one side. No amount of adjusting, fidgeting or folding fixes the way they appear when raised. We also ordered shades from Blinds.com at the same time and are much more satisfied with the quality.

Date of experience: November 22, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you aren't happy with your shades. I will call you to get this resolved.

Illinois
1 review
0 helpful votes
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High Quality and Fast Shipping
November 22, 2016

The blinds are wonderful. The measurements are spot on and they were easy to install. I will be ordering more. Thanks

Date of experience: November 22, 2016
Washington
2 reviews
0 helpful votes
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Ease of ordering
November 22, 2016

Very easy to navigate the site and order my blinds. Instructions could have been clearer but eventually figured out how to attach and hang.

Date of experience: November 22, 2016
Missouri
1 review
0 helpful votes
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Blinds are beautiful
November 22, 2016

Very happy with my new blinds. They fit perfectly and look great. I considered window treatments with the blinds but I like the blinds so much I don't think I'll cover them.

Date of experience: November 22, 2016
Ohio
1 review
0 helpful votes
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Amazing company to work with.
November 22, 2016

Blindster.com is a fantastic company. The blinds we purchased are gorgeous. Prices are fantastic & customer service is by far the best customer service team I have even encountered. Thank you Blindster. I will be back.

Date of experience: November 22, 2016
Louisiana
1 review
0 helpful votes
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Always Pleased
November 22, 2016

I have ordered blinds from Blindster.com multiple times and have consistently had a great customer experience.

Date of experience: November 22, 2016
Pennsylvania
1 review
0 helpful votes
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Pretty good service
November 22, 2016

Blind star did create everything to perfect measurements but the directions were not explicit in how to install though it was fairly intuitive.

Date of experience: November 22, 2016
New York
1 review
0 helpful votes
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Easy and fast
November 22, 2016

The workers were very helpful. They sent samples and once we made a decision the window treatment arrived within 10 days and fit perfectly!
Very good price and quality

Date of experience: November 22, 2016
Georgia
1 review
0 helpful votes
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Great blinds for a great price
November 22, 2016

We are very pleased with our blind purchases. We bought 9 sets and they all same in perfect. They were very easy to install and look great.

Date of experience: November 22, 2016
Ohio
1 review
0 helpful votes
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5 star
November 22, 2016

They were wonderful to work with and the blinds look great want to order more in the future

Date of experience: November 22, 2016
Illinois
1 review
0 helpful votes
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Very happy with Blindster! We will definitely use them again.

Date of experience: November 22, 2016
California
1 review
0 helpful votes
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We had just replaced all our old single pane windows with modern dual pane windows and thus decided to replace a few of the window treatments. We first called a local company which promises their product in 3 days but found them to be way out of our budget. We came across blindster.com among a few other websites and found blindster.com to be the best in terms of choices and ease of use so we placed our order with them and got our blinds ahead of schedule. We had an issue with one of the blinds so they sent out a replacement free! I will definitely recommend Blindster.com to my family and friends.

Date of experience: November 21, 2016
Michigan
1 review
0 helpful votes
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New home
November 22, 2016

Right from the beginning you could tell you had good service, they wanted to make sure I was ordering the right color cellular shade. When I did not ask for sample they got sample out to me right away and made sure that I was ordering the right sizes. Had a little problem once I got my blinds some of them were delivered a color that I had not ordered, but this was taken care of right away and new ones were shipped within a week. I feel that they are good quality blinds

Date of experience: November 21, 2016