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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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We've ordered from Blindster several times and had the best experience ever. They come fast, precisely measured, and look beautiful.
Love this company. Fast service, great price, easy installation. Coupons often available so look for them.
Wonderful product and easy installation once you get going with them. I had never installed any blinds before but am able to proudly say I did these alone. Customer service was excellent when I had a problem and talked me through it. Recommend!
One blind was not functioning, so they replaced quickly. Excellent follow up on the order.
It is tough to mess up your choices, dimensions, etc. with all of the customer service help/visuals provided by Blindster.com. I have had nothing but good experiences with them; plus very easy installation...
No problems with ordering and shipping. Everything looks and fits great.
Excellent service. Blind arrived promptly and was easy to install.
I was a bit skeptical ordering blinds online but they came very quickly and look beautiful. Customer service was very helpful and always very polite. I will highly recommend Blindster to family and friends and will order again when I have the need.
With three orders (15 blinds total) accurately fulfilled by Blindster over the span of a year or so, I consider their products and service to be outstanding. I made an error in measuring one item, and a replacement blind was provided pronto to correct the error. On a second occasion, a blind was damaged in shipping. They replaced the damaged item promptly and without hassle. I have no reservations about recommending them!
I was extremely pleased with the speedy delivery, quality of the product and ease of installation.
Very positive experience! The shades I ordered are for an Automotive/Diesel lab. Very durable and washable and the people at Blindster.com were very helpful. The whole process was simple and fast.
We replaced all of the old gray metal blinds in our house with the mocha colored wood blinds - what a difference they make!
I have learned thru experience that this is the most user-friendly internet site to purchase blinds from and the best in customer service, even if a problem arises from an error in customer measurements. They really do stand by their promises. I just wish they offered drapes too.
Ordered by phone for the plantation shutters 11 windows. All fit well
Ordered a large (71x60) vinyl roller shade. It is much higher quality than the one it replaced. Rolls nicely and hangs evenly. Could use a plastic handle. We are ordering another one for the living room.
It was all our fault till we advised that we gave them an inside measurement and they,(the factory), cut and sent an outside measurement on 2 of the 4 blinds. They made us take all kinds of pics that they didn't accept and approve and we needed to redo pics a second time to prove we were right. They didn't like us using a wood 36" ruler, so we had to take more pics with a yellow ruler. Then we noticed, in big and bold instructions to the factory on the invoice was a large note saying "INSIDE" measurement and they cut an OUTSIDE measurement. Factory blaming us, then blaming the sales person... not as easy to deal with as the prez of the company says on his radio ads. Bad experience.
I am a contractor by trade so I know how to measure windows for fitting things such as blinds. This is a 101 type of thing to do. My disappointment is getting the blinds 1/8" larger then the opening I measured. It is stated that the deduction is taken into account for proper fit, but that was not the case with 2 of my orders. Lucky for me I was able to alter the opening in order to fit the blinds so I didnt have to return them. Your people at Blindster.com need to pay attention to what they are doing when they are making the final product. Next time if there is one I will make sure I deduct just a little more so this is not an issue again.
Fit great, easy to install and good value.
I'm happy, happy, happy,
Very positive experience.
Thank you,
Cheryl
The product arrived quickly and were easy to install. The discount offered at the time made me order the blind. I felt it was a great deal.
I wish the sample had been a little larger, could not tell for sure if a different one I liked would work for me so I chose the neutral and it works good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you were so unhappy with our service. I apologize for the inconvenience and hope you will give us another chance.